Nail Trix

Nice nail salon. Damian did an excellent «fill» on well worn nails. The salon is very clean and painted in soothing colors. The price for the «fill» was very fair at $ 18, and Damian was fast and efficient. Family run. No appointments taken– first come/​first served. Get there when they open at 10.
A popular salon!

I had the pleasure of visiting Kilmarnock for a weekend long social event. I searched for the local nail shop. With it in the same shopping area as Walmart I checked Unilocal for reviews. I took my chances and strolled in with no appointment on a busy Saturday morning. I was seated immediately for my pedicure. The pedicure was excellent. My technician Ivy was great. She really has great attention to detail and really took her time with my feet and small details like snipping ingrown toe nail edges. Perfect! I also received a gel fill in by Maggie. Another great job by her. Between our small talk and seeing her attention to detail and asking me my preferences on shaping my nails and helping with color choices. I was completely won over by the shop. Just to be real, I’m super picky about cleanliness and a complete germ-​o-​phobe. I watched them clean each station with cleaner. I promise if I make it back they will definitely see me again. I wish I could get this kind of service at home. Lol

This place does not even deserve one star. My family and I have come here frequently over the past few years only because it’s located so close to Walmart. I cannot express to you enough how rude the owner is. He has been consistently rude to us and others. It’s embarrassing to watch. The others who work there are great and do a great job. But it’s just the owner who is consistently rude. The only reason he gets business is his location. I don’t wish any ill upon him, I just wish the owner would get some manners.

I frequent this place when I’m in town to get pedicures for my mother and I. It’s true what other reviewers are saying about wait times — if you come in and they’re busy, you’re looking at about a half an hour wait. There ARE other options in the area for nails (Le nails, Nail Expo), unlike what other reviewers are saying, but these places are not as good as Nail Trix IMO (ESPECIALLY Nail Expo — horrible, disgusting place).
I’ve never had a bad experience here. In fact, besides the wait, it’s always very relaxing. They accomodate my mother and I with getting pedicure chairs next to one another (which probably doesn’t help with the wait) and those chairs… ah, I love the messagers!
I’ve never noticed the owner being rude to anyone, but I’ve never had him as my nail tech either. Fortunately, I’ve always ended up with Damion or Jaime. Both are young adults but very nice and professional. I always have pleasant and hilarious conversations with them as well. They do such a great job making my feet look and feel good! Even when the place is obviously busy, I never feel like they’re rushed. Those leg messages can’t be beat either!
They do seem to have a lot of typed signage around the store though: Cash only for eyebrow waxes; Be careful with nail colors — if you drop them, they charge you $ 10/​bottle due to a lot of breakage; No more discounts for mani/​pedi combo; Minimum credit card charge is $ 15… Rules, rules, rules!
I also didn’t like that the nail file and foot scrubber used on my last visit weren’t obviously new (pulled out of a drawer but not seen taken out of new packaging). They weren’t dirty or have the look of heavy use, but still gave me the heebie-​jeebies when I thought about it too much.

This establishment does not deserve the one star, but zero stars is not an option. I have been getting my nails done there for several years, despite the owner’s outrageously rude behavior to customers. It is the staff who work there who did a good job so I kept returning. Until last week. I was selecting colors and one of the polishes slipped through my hands, dropped and shattered. The owner scowled but did not do anything to clean up the spilled polish, so I went to the back and grabbed paper towels. One of the girls working there stopped me, since there was glass. Then, the owner went over to pick up the spilled polish. I made light of the situation, thinking it must happen from time to time. He glared at me and told me that it wasn’t funny (I wasn’t laughing). I turned to my friend and said that maybe we should go somewhere else. As we walked out, the owner yelled, «and don’t come back.» Believe me, I won’t, and I will make sure that all my friends that go there won’t ever go back there either. But, it is located in the shopping center in a small town where the Wal-​Mart is, so unfortunately, they will continue to get business with few other options and a central location.

This place does great work and has a wide selection of Gel colors! Nick does fabulous work! The only drawback is that they don’t take appointments.

This place is great! Don’t know why there are two other bad reviews. Been here twice in the last 3 weeks, and my mom is always in here getting a mani or pedi. The technicians are really all great, very nice and do a wonderful job. The leg massage for the pedicure is outstanding! I would pay extra for a longer massage! I would definitely recommend this place to others.

This place is awful! I was in Kilmarnock for a wedding and needed two nails fixed and they would NOT fix them because I had not gotten my nails done there! They asked if I wanted to redo all my nails. They are rude and nail expo is Kilmarnock is so much better. Don’t waste your time!

Three of us went here for a mani/​pedi in preparation for a wedding. We had been told to get there early as it gets croweded. True. We had about an hour wait but were told this was the place to go, so we waited. The owner was super un-​friendly. He got upset when my niece accidentally messed up the polish on her toenail. At first he refused to fix it then later changed his mind. The lady who worked on my mother’s nails was a little too opinionated. She offered my mother this hideous looking glitter polish for her toes — um, not for her wedding. The girl who did my nails (the owner’s daughter) was a breath of fresh air. She’s young and knows how to treat the customers. Her dad could use a few lessons. I’ll probably try one of the other places the next time I’m in town but this place is fine. Just make sure you catch the owner on a good day.