Get Air Trampoline Park

We had a great time! 4 kids for a 12 year old birthday. I forgot my receipt after paying online but the front desk looked up my reservation and my kid’s waivers as quickly as possible. It was a school holiday and the place was packed but the staff did their best to move through the line as smoothly as possible. The adults seemed to be more problematic than any kids in the place. Harassing is probably a more accurate word. Arm casts and dodgeball probably aren’t a good mix if your child doesn’t want to get hit in his cast. Management de-​escalated the situation to the best of their ability. Aside from that the kids had a great time and we look forward to returning.

NIGTMARE of filth and lack of supervision. Pay your money and take your chances. One of the worst and horrifying experiences ever. Per the teen at the desk «the kids are separated by height»…ummm not at all. High schoolers were flipping over toddlers with no care. Wristbands are used do you exit after your session… NOT one employee (could be located) checking or supervising anything. Oh and did I mention the lights are off!!! Likely so you can’t clearly witness the overcrowded, dangers and filth better. When I asked for a manger I was told (by the teen removing her nail polish with tape) there isn’t one in the building. There aren’t enough words to describe this money grabbing establishment that has zero regard for children’s/kids safety. Sad to think of the injuries that will result from this trampoline jungle.

Definitely had more fun here than Skyzone at Oakes. Not only was it closer, but it just had more to offer. The trampolines weren’t as regulated. At Oakes, you’re not supposed to be on the same trampoline with another person at the same time. So our group definitely enjoyed that. But there’s also a ninja course! We were terrible! It was great! And you can watch yourself via instant replay when you dive into the foam pit. (Or flop in. However you roll.)
I’d definitely bring my nephew here since there’s even an area just for tiny kiddos to enjoy without being knocked around by bigger kids, and the bigger kids don’t have to worry and just go crazy. Cuz’ they totally do and it’s hilarious to watch.
Fun for kids, adults with kids, and just adults, lookin’ to tramp.
Check them out! And remember to bring your special trampoline socks!

I went there and it was awesome. About 20 minutes from here– close to home. I heard from other reviews that Get Air is cheap $ 9−15/hour. It doesn’t get any better than this. I like the fact that it’s organized with color code wristband.

New trampoline park that’s closer than Skyzone in Oaks!
Honestly, I prefered this place a bit more than Skyzone because it’s closer, and there’s definitely more to do here — the ninja course, foam pits, basketball, dodgeball, and extra trampolines. They also had a play area for toddlers with smaller trampolines so the little kids don’t miss out.
I suppose more organization about the basketball and foam pits could be better. Several kids just kept using the basketballs and nets over and over again. Skyzone at least has a line so everyone can take their turn. I also used to the take the exercise classes at Skyzone and would LOVE to have them here at Get Air, but it doesn’t seem to be available yet.

I visited Get Air last week and had a great time. They had the music going and everyone was having a great time. The staff was pleasent and helpful, but didn’t think twice to blow their whistles at people being unsafe. It was cool, it was more then just trampolines. They had obstacle course, slacklines and foam pits to. Overall it was a great experience and I will be back. If your look for a cool new place to try I recommend it.

Great trampoline park. This is one of the few trampoline parks that understand that you can’t only jump for whatever amount of time you buy. Get Air understands that once you jump around and get tired (10 min usually), you want to do something else thats fun. They have trampolines with basketball hoops, a dodgeball area, inflatable pits to fall into, and a climbing course. They weren’t very busy when I went but they seem like they would need more staff to be able to keep up with so many kids everywhere in a such a big place.

Went to Get Air on a Friday around 2ish, the place wasn’t crowded, great and helpful customer service. We had a 7, 10, and 3yr old they were all able to jump in the same area, except for the race area, the 3yr old was too little. It was no worries to her. The price was $ 15.00 for each child to jump for 1hr., plus $ 2.00 for socks with non-​slip (if you have ones from sky zone, you don’t have to purchase theirs), my sister and I jumped for $ 6.00 (mommy and me time) If you want to jump for an additional hour, it was $ 9.00. I really think 1hr. was plenty. Never been to sky zone, but Get Air is cheaper. They have a water fountain, because it does get hot jumping. They also have machines with beverages and snacks. No food. They also have lockers, all you need is an ID, no money needed for that. They also have many areas to sit for adults not wanting to jump, but to keep an eye on their kids. I would suggest wearing comfortable clothes for both girls and boys. Had a great time, I would definitely go again.

My 12 year old daughter and her friend wanted to go to Get Air. She had a Birthday Party at Sky Zone, Glen Mills, and she heard Get Air was better. Let’s just say I was not impressed. Too many children running in the jump area and not paying attention. The «refs», at that time, did nothing. Sky Zone does a much better job at making sure the safety rules are follwed. Be willing to speak up if you see something that doesn’t seem safe.

Terrible! I tried to plan a party for my 12 year old daughter — have to communicate with call center in Utah to book. They take a $ 50 non refundable deposit on a $ 199 party — they do not allow cancellation at all even 1 month prior to get refund. Terrible. Also, I had to wait on hold any time to communicate. The call center is so backed up, I had to leave a message and no one called me back. I asked that they refund my deposit given the fact it took 5 calls to reach them (and multiple holds) and that I was concerned about safety with large group of girls given recent reviews (and it was more than 2 weeks to party date when I left original message.) The call center stated that only the KOP manager could issue the refund and patched me through to him. The KOP manager (Devonte) then stated that was incorrect and that I would have to call back corporate. I had to call back again and I was told they «never issue refunds.» Terrible customer service.

My three kids and I were happy with Get Air for the most part, UNTIL we had a birthday party there. It definitely is a lot more lenient, which I do not mind because I watch my kids like a hawk and it allows me to jump with my 21 month old, which he loves.
In terms of the birthday party, the check-​in was a complete disaster. The only reason I didn’t raise a fuss about it when we were there is because it was my son’s birthday. Our party started at 3:00 and we did not get into our room until after that time. No one was assisting us with the kids. We had a pile of shoes, socks, and clothes in the waiting area, because we couldn’t put it in the room and no one gave us a bin. On top of that, when we did get into the room at 3:10 pm to put our things in there it was a mess. Dirty plates, empty and half-​filled cups, dirty napkins were everywhere from the last party I am assuming. I understand that they have a lot of birthday parties, but C’mon!!! It was so gross! Not to mention, we received very little assistance, when people were coming for the party – Completely disorganized and I would not recommend having a birthday party here.
On a positive note, the rest of the party was fine, but because the beginning was so rough, it isn’t worth having a party here.

Great crowd control, clean and fun. Staff was very nice and kept kids in line. Will definitely be back.

Great place for middle school aged kids. Could be overwhelming for little ones. Stick to Bounce U and smaller places for them. Cleanliness of facility is good and there was plenty of staff on hand during my 2 recent Fri evening visits w/​group of kids. Staff appropriately enforced rules and were generally nice to the kids. Everything seemed organized & running smoothly when we were there. Recommend jumpers wear shorts & short sleeves b/​c they will get sweaty. Water fountains available plus drink machines. No food unless you’ve arranged for it for a party. Lots to do — obstacle course, basketball, foam pits and tons of giant trampolines. Different than SkyZone. My kids like this better. Loud pop music plays non-​stop which is fun, and at night 9pm-​11pm they turn out lights & turn on black lights so white clothing glows. Extra fun!!! LOVE this place but it is a little pricey so be prepared.

Enter at your own risk.
On the positive side, there are a lot more activities than Sky Zone, but we will not return because it is not safe. The ‘referees’ do nothing but stand around. Lots of kids were not following the safety rules and these rules are less stringent than Sky Zone. In my hour there I saw one girl leave crying, holding her face because she collided with another child, and when we were leaving paramedics were walking in with a stretcher. I know this is an inherently risky activity, but I have a younger child and prefer Sky Zone because there is more enforcement of safety rules.

Not small child friendly. My daughter and I were told that she could not bounce with me because she was an inch too small (she is a short 6 year old) and had to go to a separate area. I did not think this was safe or fair as it was not explained on their facebook page. Many parents love to interact with their child, not just sit and watch them. The two people who worked there had a dismissive attitude, and also told two other families different information than what we were told. After calming my hysterical and disappointed daughter, we went to Skyzone where we were not able to bounce right next to each other, but were still close enough (two squares apart most of the time) to enjoy each others’ company.