How disappointing is exactly how I would describe how I felt when I left Finer Things last week for my first and last visit. I do not live in the area and I was visiting family. A young girl greeted me and I explained that I had an exchange and that I needed to be measured and fitted for a nursing bra. Instead of measuring me immediately and getting me in the dressing room she was more concerned with the baby gift I was hoping to exchange. Couldn’t she have done that once I was in the dressing room? Having managed a retail shop for over three years I know the importance of making the customer feel important so I didn’t understand why she was making me wait when I had a newborn baby with me who wanted to eat at any moment. After she realized that the gift was over 90 days old she said she could not exchange it, which is a shame. Why not give me the sale price but who cares I’ll just return that to the gift giver. She asked another girl to measure me who was busy with another customer! Who cares, measure me, find a good nursing bra for me and lets get on with it. The other girl wasn’t able to tell me my size since she said I’ll be right back and left me in the dressing room. In the end I left with a bra that I desperately needed and not because it fit perfectly because they did not have my size in stock. The owner needs to stock up up on all sizes and train her/his personnel. I did not feel like I was in a boutique. I shop boutiques for two reasons; quality goods and exceptional service. Finer Things is lacking in both.