LensCrafters

Outstanding in every way! I have been to other locations of this large franchise but this one is the best. Dr McKinney is wonderful. He will take the time to discuss your eyes in layman’s terms. I can think of a recent time when I had an emergency and the place was swamped. Dr McKinney squeezed me in and as busy and under pressure as he must have been he remained his professional self. The opticians are all wonderful. My favorite who I make sure is there when I have an appointment is Harry.

I guess it’s kind of weird to review an optician? well, I’ve done everything else on Unilocal and I’ve had such great service over the years at this Kingston, NY Lenscrafters that I’ll go ahead and write one.
Having had eye problems for decades now, my entire life, I’ve had more than enough experiences at optometrists and opticians, and I have to say this Lenscrafters in Kingston is the best. Both doctors, McKinney and Brown have seen me over the past 4 years at various times with various issues and they’re both professional, kind, CLEAN (this isn’t as usual as one would suppose!), very thorough. If you have questions, they really take the time to thoroughly explain your problems and concerns, in great detail if that’s what you wish. I’ve also been able to make an appointment on very short notice for an emergency and was still treated kindly and with concern, never rushed or talked down to.
Then there’s the front of house service — these people are terrific. I don’t know how Kingston managed to dig up and employ so many great people in one place, but they’re all here. Honest opinions, alternative offerings, they take time to make recommendations on how to make the most of my insurance, they’re never pushy. I would particularly mention Lance and Bridget, both have a sense of humour while being so very helpful. Lance has repaired my nosepieces on the fly and Bridget took the time to seek out a better case for my sunglasses. Both offer helpful and honest opinions of style and suitability.
We no longer neither live nor work anywhere NEAR this Lenscrafters, in fact there’s one much closer to us now and driving up there is frankly quite a distance, but I love the attention and service, so it’s worth my while and gas money. It’s a competitive business and they deserve two thumbs up.

Absolutely wonderful! They continuously greet me by my first name and always with a smile. The doctor sat down with me and actually explained what he was examining and answered all of my questions. He never made me feel rushed at all!