H-E-B

It seems strange to even write a review for a grocery store, but this HEB location deserves it. Their HR department must have some secret sauce, because everyone that works there is professional, friendly, the store is always well stocked and organized.
Plus the pharmacist, Dr. Josh Aranda, is a great guy and really helpful.

HEB is a Texas staple. Don’t know how I’ll ever live without a neighborhood HEB. When it comes to grocery stores, HEB is the crowning achievement.
Now, this location in Kingwood is my first stop for grocery needs. Kingwood, for being a smaller enclave, has a lot of grocery store options; Kroger, Randall’s, Walmart. All of these pale in comparison to HEB which has an amazing selection of organic, seasonal, and local food. Their HEB brand is just as good as name brand, and their prepared foods are restaurant quality. I’ve purchased their crawfish from their seasonal crawfish boil, their BBQ from their seasonal cook-​outs, and frequently stop by to grab a quick prepared dinner from their hot foods bar.
Their staff is friendly and makes you feel welcomed. For my birthday, the bakery forgot to make my cake so they gave me an already made cake for free. Everyone is always helpful when you are asking for specific items. I LOVE the Combo Locos that they offer weekly — best way to load up on a week’s worth of food for less than $ 50. They even have someone with samples of the Combo Loco food, so you can taste it before buying.
If I could write an ode to HEB I would. This location in Kingwood is just a prime example of a wonderful grocery store.

I live on the opposite end of Kingwood, but I still make the journey through rush hour to go specifically to this store because I love it so much. True, it’s not as big as other locations, but that can also be seen as a good thing. It’s never overwhelmingly crowded with people and the shelves always have a good range of products to choose from without being too easy to get lost in. There has only been one instance in the years that I’ve been going there where I found an expired product still on the shelves (vitamins). Of course, I didn’t realize it was expired until I had already purchased it and left, but when I went back a couple days later to tell them, they were very helpful and made the return easy.
I also like their selection and price range of wines, which makes finding enough for a different variety 6-​pack (you know, to get the discount) each visit real fun. And do you know what goes really well with wine? Cheese! It makes me really happy that they always have cheese samples out, and fun fact, if you ever want to try a cheese that isn’t being sampled, just ask them and they will always open and sample it just for you.
Bit of advice, however: if you see an employee there named Lou, be ready to hang around chatting for potentially quite a while. Sweetest man on earth and full of interesting stories, but he’s quite the talker and doesn’t seem to notice when you start subtly backing away because you just know that ice cream in your basket has probably turned into a milkshake by now.

This is my favorite HEB in the HKA area. While significantly smaller than the other two, it still has everything one would need and it’s pretty easy to get from one side of the store to the other. Sometimes the meat selection is lacking and the $ 4 flower bunches aren’t as nice as what is offered at other stores, but the cleanliness and beer/​wine selection makes up for a few shortcomings.

I don’t understand how the deli prepares all the salads fresh but somehow manage to allow bugs to get into the bottom of the salad bowl?
If you guys do not care about people’s health and well being when selling food then maybe you guys should hire other people who would see things that do not meet the standards and throw it away. It just makes your staff look lazy!
I called the deli to let someone know about the insect In my food and all he said was sorry and if I have my receipt I can get a refund! If I had a financial resources I would get more than $ 3 back trust me.
Overall I’m just disappointed and I won’t be buying anything from the deli specifically or anything made at the store because there’s fresh and then there’s «fresh»

Always clean. Always fresh. Employees are always friendly and willing to help. Prices are better than Kroger and Randall’s. This is my grocery store.

One word: samples. My kids live to come here, and we do a lot. Great customer service and samples. That’s pretty much the deciding factor over the other grocery stores in the Kingwood area. That and the made in house tortillas and guacamole. Those are a must buy from HEB.
I also love their seafood counter. Great sales and quality. The crawfish they boil during season aren’t bad either, and that from a true Cajun.

It’s not a bad HEB, but watch out for Bert in the fish market, he seems to be a very disgruntle. And for the love of God, don’t ask them to break a bag of crawfish up, must be too hard for them! All the other grocery stores have never hesitated helping out a customer who doesn’t have a large family, but that can not be said about the fish markets (Bert) at HEB in Kingwood. I’ll come back and buy some crawfish after I have three kids. Kroger for me from now on when it comes to fish market needs.

I like HEB. Just not this one. I haven’t found the people there very friendly. Case in point. Last week I was buying some stuff. Midway through checkout the cashier scans my ice cream bars and puts them down. They fall to the ground. She watches it. Does nothing. Keeps scanning the remaining items. So I finally bend down and pick it up. Dented. I look at her, holding the ice cream bars. She avoids eye contact. Finishes scanning the remaining items and tells me how much I owe. So lame.

I was disappointed with this HEB location. I popped in to pick up cheese on the way to my parent’s house for dinner. Mom like to have shredded Parmesan or Romano on her spaghetti. After finding the cheese, I made my selection of the store grates in house cheese. I proceeded to the register within eye shot of the cheese to checkout and was told the total would be $ 16. It was a tiny container of store brand cheese, so I knew either prices had gone way up since I bought this product or it was mislabeled. Seems a little strange that Parmesan of that quality would be $ 23/​lb. I simply brought up the error in my judgement and went to select another cheese. I found a great looking grates import from Italy that was in my price range and headed back to the register. While making my selection, I noticed there was water dripping from the top of the shelving unit onto the food product in the area including all of the cheeses. During my second checkout, I mentioned the water situation to the cashier letting her know that she may want to let someone know that it lolled like there may be a leak. She just looked at me and said,“well, that’s the deli” as if she had no interest in doing anything other than checking people out. No matter the fact that a leak onto food could cause someone to get a serious illness. I expected a lot more from the staff and was put off by the it is not my job attitude I encountered.

LOVE my HEB Pantry! Always have everything I need — Fresh organic produce and great meat/​seafood selection! small enough that you don’t get overwhelmed with selection!

I really love shopping here. I came in the other day looking for fajita meat and the butcher was really friendly. He even came out from behind the counter to show me the daily flyer featuring the meats and told me where to locate the fajita meat at the front of the store.
The checkers are kind, even when the lines are long. The store is always clean and orderly, which I love. I hate a dirty grocery store, it makes me wonder about how they treat the food. No such worries here!
I withheld one star because sometimes there is an abundance of shopping carts in the parking lot making parking a bit hazardous.

HEB is not the closest grocery store to me in Kingwood, but I go out of my way to do my shopping there for their price and selection. My only wish is that it would be a larger store!

By far the best grocery store in Kingwood. If you stop by Lou is always friendly and has a little treat for your little one. When my husband was laid off a few years ago he would stop by and Lou was always very sincere and shared stories with him. He became an inspiration to my family. He always went out of his way to make Noah my 3 yr old laugh and smile.
Also one time they had lost my cupcake order but as I was frantic they told me not to worry they would have cupcakes ready for me within the time frame that I needed. And they gave one of the dozens to me for free for the inconvenience.
I continue to shop here even though I live closer to other grocery stores because i know I’ll receive the best customer service.

A great place to get groceries that are needed for the day to day, but also for things you might not expect. We go for the selection of fresh fish that we have for dinner at least twice a week, and I like that you can find things there that you wouldn’t in some other places.
The down side is the parking lot! Always crazy.

This HEB is horrible. I am shocked by all of the positive reviews. I love HEB in general, but this one would change anyone’s mind if they have never visited one before. I have gone here several times, as this is my neighborhood HEB. But, after this final time, I will never return. It’s FILTHY.
Here’s a broken-​down analysis of why it’s not so clean and gives me a negative vibe:
1.) Upon entering the store, there is almost always a mildew-​smell. I believe it comes from the Café on the Run, not sure, but it’s disgusting.
2.) The produce section is full of rotting, gnat-​covered fruits and vegetables. The selection is also limited.
3.) On my first visit here, I accidentally purchased 2 boxes of Nature’s Valley granola bars that had been expired for 8 months!
4.) There are so many moths in the dry goods aisle of this store! It’s unbelievable, really. I decided to research moths being in grocery stores and found out that many, if not all, of these insects are hatched right on the store shelves. Their eggs are in the grits, rice, oats etc and often undetectable. That’s right, these bugs are crawling into the small openings of the rice box and breeding in there. And to make matters worse, their last few City of Houston health inspection reports show violations for not having the store properly sealed to protect against insects. Yuck!
5.) My last visit here convinced me to never shop here again. I brought pancake mix here for Saturday morning breakfast, took it home and opened it, and found a box full of INSECT EGGS and bug parts. This store seriously needs to be shut down.
In addition to these gross points, the store isn’t decorated as nicely as other HEBs either, it has weird empty feeling to it. Parking is also a pain.always.

This is my neighborhood HEB. While it is considered an HEB Market, they typically carry just about everything I am shopping for.
The organic options are plentiful, and I am a fan of the freshly-​made tortillas made available. Alex at the seafood counter is friendly, knowledgeable and recognizes me as a «regular.»
Multiple check-​out lanes are always open, and most of the checkers/​baggers are quick and courteous. More often than not the checker and/​or the bagger will ask if I need help bringing my groceries to the car. I’ve never accepted (I’m more than able to do it myself) but love that they offer. Chivalry and kindness are not dead!
My only complaint about this location is this: the bins of fresh coffee beans, granola, spices etc. are often empty or nearly so. Maybe I simply like the most popular items, but on several occasions they have been out of my favorite coffee, granola and spices. Sometimes an employee is nearby to help and sometimes not. I would suggest the staff monitor this a little more closely.
Also, parking can be quite a pain most days, but I don’t remove a star for this.
As a whole, this is a great neighborhood HEB, and I rarely frequent any other grocery stores.

Lately I have preferred driving the extra mile down the road to this HEB instead of Kroger. They have a selection that is more to my tastes. The produce seems to be a higher quality and the seafood seems fresher. I also feel they due a better job with prepared foods in both quality and selection. The bakery is average.
One issue I have is that this place is cramped for space both inside and out and they put in a walk-​in clinic. I’ve actually used it since it’s been open but I’d still rather it wasn’t there so they could utilize the space for some elbow room.

Standard HEB grocery store… except I find it odd that they do not sell makeup other than NYX.

This HEB is OK, but not the best. Here is why I feel that way:
1) The produce section is small and the selection is smaller than other area HEBs.
2) Selection seems a schizophrenic mix of Central Market and regular HEB
3) Overall selection not as diverse as other HEBs in the area.
4) Fish section often smells like «fish». This does not inspire me to believe their product is fresh or that their sanitary processes are well followed.
Now, for the good stuff about this location:
1) Pretty darned good cheese selection, especially for a smaller store
2) Smaller store means it’s not a hike to do your shopping
3) Located near the Park n Ride, so grabbing something on the way home is easy
4) Staff is always friendly.