Texsun Pools & Spas

Unprofessional, rude, and creepy. We called them to obtain an estimate on weekly pool cleaning and maintenance. We were told by the office lady that she would find out when the tech supervisor could come by and call us back to notify us. We never got a call back, and had decided to go with someone else. 2 days later, a man is walking around our backyard unannounced. My wife asked him to leave, and said thanks but no thanks to the estimate for pool service. There was no phone call, and no knock on the front door to ask us if they could go back and look at our pool and equipment.
I get a phone call about 5 minutes later from the office lady asking if we were still interested in an estimate, and that he thought he had gone to the wrong house because some crazy woman told him to leave.
I called her back and told her of the situation, that he was walking around unannounced, that we didn’t appreciate them not having the common courtesy to knock or call before an initial visit, nor did she keep her word on letting us know when they would be available. It was rude and unprofessional, and with vehicles in the driveway, he should have had the common decency to knock and announce he was here. Come on, man.
After talking with several other pool companies, there are many more professional and trust worth operations available for our business.

Another technician from another company came out and looked at the pump eventually. He found the problem to be completely different than what the guy from tech sun said and he fixed it quickly. It’s been a year since then and no problems. Thanks for nothing texsun!

I set an appointment for a repair, they never called, told me they did, set it up again, and never called or showed up. Not much more to say than that, I won’t be using them again.