First Rate Insurance Plus

Loretta Lee-​Penington worked *tirelessly* to shop our policy needs around with a variety of different providers. She helped us narrow down to the policy that worked best for us, then devoted hours to tweaking the coverages to find the best deal. She was responsive, friendly, and detail-​oriented — the three best qualities to have in an insurance agent! Moreover, their local connections here in Kirkland helped her find out some things about my property that I wouldn’t have known! (They previously shared an office with the homebuilder!) I’d highly recommend working with her and the rest of the team at First Rate. Thanks, Loretta!

Agent Clint Boren is super helpful!!! He helped me find the lowest price for my car. Also well patient to explain the policy and details.
It turns out his option in SafeCO is 40% cheaper than GEICO.

I needed to find insurance quickly, I called several insurance companies in the area including Kirkland and Bellevue… 1^st Rate Insurance in Mill Creek was the only one that called me back promptly, answered all my questions, and followed through with an e-​mail with quotes and info I requested the same day. The other guys could not compare in timeliness, knowledge about construction insurance, and price. The process was seamless and we got the best rate. Steve exceeded my expectations and I give this place 5+ stars!

I have been working with Clint for over 7 years now and i have used his help and expertise for my Renters/​Auto/​Home insurances over the years and he is always very friendly and effective. I have spent time shopping around for the best rate and every time he has found me a better deal and always advised on best options to pick. I have referred him to few of my friends and all of them have nothing but good things to say!
I honestly don’t know to shop for any insurance without Clint’s help :) Thank You!

Recently worked with Jack after I bought my condo and needed a home owners policy. He is very customer service oriented and willing to go the extra mile to help his customers out. He was able to get info from the association we were not able to get ourselves. He’s always been very honest and straightforward in our dealings with him, never trying to sell us more insurance than we need but making sure we’re taken care of and adequately insured. Highly recommend!

I recently was in a car accident and they helped me from the very beginning to the end and were fantastic. They helped me with the claims process and to understand everything along the way. Jack is my agent and I couldn’t have asked for better service!

Skip all the commercial gimmicks and talk to these guys. I have had insurance here since 2005 and they always have my best interest in mind. Lynne Bromley has been my personal insurance agent this whole time and I couldn’t ask for anyone better. She has always found me the best insurance deals and has all the answers to my questions. Go talk to her and she’ll find out the best deal out there. =)

First Rate insurance agent, Clint, helped me look at my options for insurance plans and how I could get a better deal than I was currently on. He was able to get back to me quickly with a plan that would cut my insurance in half each month, immediately saving me $ 1200/​year.
If that wasn’t good enough, he talked me through the plan, explained all the components of it and made sure it was the same coverage I had with my previous provider. he answered all of my questions clearly and honestly. I really felt that I could trust him to do what was best for my needs.
Clint then assisted with the immediate cancellation of my previous plan and activation of the new plan.
He was helpful, kind, smart and efficient. He even sent a follow up email to make sure everything had arrived at my house on time and made sure I knew he was available for any other questions I might have.
I have been recommended First Rate Insurance to all my co-​workers and friends because of the great customer service and amazing results Clint was able to help me with.
I know I will be sticking with them for any insurance needs in the future.

These guys are really good at looking at the market and getting you the best option out there. I work with Clint once a year and the guy knows his stuff.

I signed up with 1^st rate insurance in late March when I bought a new car. Since then, Clint Boren has been an absolute pleasure to work with and everyone else at 1^st rate has been fantastic to me both in customer service and in turnaround times.
Clint found me a great deal with Safeco insurance. When I was in an accident a few weeks ago I was initially assigned a Safeco representative who was accusatory and hostile toward me from the get-​go. Clint regularly calls me just to check in and see if I need anything, and when he called last time I let him know about my experience with the Safeco representative. Within hours he had called her supervisor, had her taken off of my claim, assigned me a new claims adjuster, and called me back to apologize for my terrible experience. The new adjuster has been polite and professional since we first spoke.
I also emailed Clint a couple weeks ago to add personal injury protection to my plan. He forwarded my request and it was added within an hour.
After working with Geico for years in a row, this is a completely foreign and fantastic experience for me. Instead of waiting on the phone for hours just to speak to a human being, my personal representative calls me regularly to see if I need anything.
I’m not planning on going anywhere else anytime soon. I sincerely believe 1^st rate insurance has my best interest in mind and I would recommend them to anyone who is looking for a better experience with their insurance company.

My wife and I asked Ken Martin to review our existing insurance policies. Not only did he save us money he improved our coverage! We have changed vehicles and drivers a few times and the people at 1^st Rate Insurance are always friendly and quick with any changes. We appreciate the great service and highly recommend them!

Who needs Geico, really… I saved a bunch of money by switching to these guys!
I had been with a large insurance company who I will not name, but Flo is their spokesmodel and when I bought my new car in 2007, I found out that my insurance was going to go up $ 100 a month for the one car, but since I had to keep my old car insured as well til I sold it, it was going to $ 275 a month for both cars (I had been paying $ 115/​mo before). I freaked out and started calling around.
When I called my agent Jack Greene, he was able to find me a policy with everything I needed (plus a little better in some places) for $ 95/​mo for the one car and another $ 50/​mo for the second while I had it. When I did the figure out the math, I was saving over $ 1000/​year!
Since then, Jack has been great about keeping me up to date on my policy and finding better alternatives if they are available when I’m up for renewal.
I would definitely check them out if you’re looking for new insurance!