Trendz Nail Bar

This nail spa has converted to another business. New nail spa (lake street nail bar) business at this location is better!

Decided to try this place out with a Groupon. I took my sister here the summer of 2011. It’s a small place, really small place. From what I remember they had 3 chairs for pedi and 2 tables for mani, so this would not be an ideal place if you want to come with several friends. But it’s a cute little place, and it looks clean.
The Groupon we had for for a mani & pedi. The whole process was fine, UNTIL the lady who worked on my sister started «casually» talking about the fact that customers do not tip her the pre-​discounted amount. Giving us a hint? Can you get any more tacky than that? In addition, she missed a coat of nail polish on a finger, and when my sister politely asked her about that, she became defensive and said she didn’t miss any. You can clearly see the difference between one and two coats… so she ended up having to fix it.
We did tip her on the pre-​discounted amount (we always do), and you can tell by the look of her face that she was surprised. She gave us a $ 5 discount card for future use, but I tossed it right away. I will come back if your service is good, but hinting for tip is just way tacky. That was a big turn off for me. Oh the mani/​pedi started to chip within a week.
When you factor tips into the total cost, it actually costs about the same if I were to go to a «regular» nail salon (for me anyway). They’ve always done a nice job, and never, ever hint for tips.
To those who say ignore the negative Groupon experince: I cannot speak for others, but I am not exaggerating the bad experience I had here. I wish my expereince was better so I would come back (this place is closer to my home then my usual nail salon), If you are having a better experience w/​o a Groupon and opposite for those who uses it, then I see a pattern of «Groupon discimination».

The first time I went to Trendz was in the summer of 2010 with a Groupon. It was the first mani/​pedi I’d ever had, so I didn’t have any expectations and I was just hoping that my nails would look good. I told the girl doing my nails that it was the first time I’d been to a nail salon, but she still kind of treated me like I should know the routine. It made me feel uncomfortable. I chose a french manicure, not knowing that it cost more until the owner mentioned it later… when the girl was halfway through doing it. A little late to change my mind and opt for something else. I don’t remember exactly how much the entire experience cost, I just know it was a lot more than my Groupon at the end of the day. And even though I sat there for a good half hour trying to let my nails dry, they still wrinkled within minutes of me leaving.
Despite that not-​so-​great experience the first time, I decided to give them another try about a year ago. I took a friend with me to get a manicure as part of our «girls day». It was a better experience, for the most part. But I still felt almost looked down on by the owner (who did my nails). She made a point of asking if I bite my nails. I do under stress, but I try not to and I had been working hard not to in preparation for getting my nails done. Again, I felt uncomfortable.
I can’t decide whether or not to give Trendz a third try. (It doesn’t help that I wanted to check their prices just now and their website isn’t even working).
Honestly, I know what it’s like to go somewhere and receive great service that puts you at ease, and that wasn’t the kind of service I felt I received here on either of the occasions that I visited.

My advice: Ignore the bad Groupon-​experience reviews you’re about to find here and read the rest. The good reviews have it right. This place is definitely worth a visit (and I plan to make this my regular nail salon).
After going to more than one area nail salon and leaving hugely disappointed I went and tried Trendz. I actually walked by one day a month ago, attempting to get a walk-​in appointment, but they were too slammed to fit me in. Instead they gave me a $ 5 coupon to come back with an appointment later. That was clue #1 that this place is thoughtful.
Now, there is often a term for people like me. Type «A», OCD, anal retentive… needless to say, putting my nails in the hands of someone else is tough, especially after mostly bad experiences. The manager at Trendz not only put my worries at ease with her competence, but let me know up front that I could at any moment tell her if something was wrong or if I didn’t like what she was doing, and she would fix it. This is a wonderful thing to have in a nail technician. She also let me know that if there were problems after I left I could come in and have them fixed. After my last shellac-​tastrophy I was very glad to hear this (a month ago when I got home from my visit to Bayside, a place nearby, parts of my shellac had already peeled off! Within hours!).
This tiny place needs a call-​ahead appt, in my opinion (which is what I did), as they just don’t have the space for a lot of simultaneous business. Go ahead and call and get yourself in. I don’t think you’ll be disappointed. And I hope the negative comments here don’t deter anyone from going to Trendz, as I’d like to make sure my new go-​to nail salon stays in business :)

I came here to use a Groupon coupon and was frankly expecting the worst after reading all the negative reviews about this place. If possible, my experience was even worse than I had expected.
So, I show up early and was happy to wait until my scheduled appointment time, but the lady was free so she began right away (I don’t see why they created such a fuss when I booked my appt and really warned me about not being more than 10 minutes late when there wasn’t a soul in the salon). She was also terribly rude on the phone when I tried to make an appt.
I found out that her husband was going to do my pedicure, which I wasn’t comfy with, so she agreed to do my pedicure. Little did I know the husband was going to do my manicure, at the same time. So I’m twisted in this weird position, offering my hands, while being treated to the husband’s cigarette breath. Wonderful.
The job was shabby, it was clear they wanted to hurry up and do as little as possible since I was using a Groupon coupon.
Two other ladies (non-​Groupon) stopped by and they were even more rushed in trying to finish my job. What’s more, they offered them water etc, (I wasn’t asked if I wanted a drink). The customary sponge b/​w toes while applying nail polish wasn’t even done for me (but was for one of the other ladies). My point is it was clear you were treated differently if you were using a Groupon.
I will definitely call Groupon and try to get a refund — this is ridiculous. Oh, and I wish Unilocal would come out with a zero star category already. This place deserves it.

Went to Trendz yesterday for a mani/​pedi with a friend. Very nice place and it’s in a great location right on Lake St in Kirkland. Ignore the negative Groupon customer reviews. This place is worth a try. We had a great time and my nails look fabulous!

Came here on a Groupon and will definitely not be back!
They were super rude on the phone and even more rude in person!
The polish job was awful and I had wrinkles and chips the very same day!
Terrible!

I Love this place. The customer service is exceptional, the salon is clean, friendly staff, and they have a wide variety of products.
I used to get my shellac done at Gene Juarez but this place is way better. By far the best nail salon on the east side.

I am from Maryland. I was visiting my best friend in Seattle. I needed a place to go for a pedi and fill in for my nails. I previously went to another nail salon with her and her friend that day. But the other place did not have any OPI nail polish. Also they were rude so I was turned off immediately. My best friend told me we should stop by Trendz to see if they have the color I like. I stopped by they had full shelves of OPI nail polish even the newer colors OPI made. I was so impressed. The service was excellent. They asked me what my name was. They addressed me by my name. The person who seemed to be the owner was such a sweet heart. I wish we had nail salons in Maryland like this. I will return to the nail salon and get another fill in and pedicure before I return to MD.
I saw that only negative reviews here was cause the groupons. Please look beyond that. This is such a nice relaxing place to get your full spa services for your nails and feet.

So I have mixed feelings on this place. I used the Pina Colada Mani-​Pedi deal from Groupon. For what I paid for the Groupon… ok, the service was alright. If I had paid full price (51 $)…I’d be livid.
At first when I walked in, they seemed kinda irritated I was there early, however, there was NO ONE in the salon but me! I’d be happy I wasn’t late…
Anyway, then, it became an ok experience. It felt slightly rushed though. I had the mani-​pedi done at the same time, and while the scents smelled great, it just seemed… like they wanted to get me done as quick as possible.
HOWEVER – the polish colors are adorable! One worker there was an absolute sweetheart – she helped me pick my polish, recommended good «Vegas» colors (I was leaving for Vegas and wanted something flashy), and made sure I enjoyed the colors at the end of the experience. She went further to ask where I would be staying, what the occasion was, what I’m doing after the appt., etc. Good small talk that made me feel comfortable.
I’m pretty conflicted about this place. It felt rushed, a little awkward, and I never felt fully relaxed. However, they have great colors and the scents were nice. BUT-​I would never pay full price (51 $) for what I got. For a Groupon, it was acceptable, but that’s it.
It was fine for the deal, but I won’t be back again.

I have tried over six times (both by phone and by email) to schedule an appt. for my services purchased through Groupon. I am always told they are completely full on the day I request. When I ask to make an appt. farther into the future, I am told they aren’t accepting reservations that far out.
Today, (Friday) I called at 2pm to see if it was at all possible to get an appt for the following day, Saturday (sure, I understand that is short notice). The woman I spoke to said she did not have the authority to make appts, and that I should call back after 5pm. I called back after 5pm and spoke to a woman who told me there were no open appts. on Saturday because a full Wedding Party had already been scheduled. Okay, sure, I get that. I then asked for a Sunday appt. and was told they do not honor Groupons on Sundays. Okay, again frustrating, but whatever. I then asked for an appt. the following weekend. The woman replied she was currently with a client and could not get up to get the appt book. She offered to call me back when she was finished and she took my name/​number. And she never called back. Ugh.
Overall, I am just generally annoyed with their customer service and how annoyed they seem with my potential business. I have asked Groupon for a refund since I no longer wish to provide my business to this company.

Nice enough, but sooooo overpriced I have to give it just 1 star!
This was the most expensive mani/​pedi I have ever had. On par with a spa service, but this was provided in a three stall nail salon.
I got the shellac nails which I am impressed with so far, but by no means should a mani/​pedi with nails cost $ 98 before tax. They even go so far as to charge you $ 0.50 transaction fee for using a CC after spending that much money.
I have NO problem paying that price if it includes a glass of wine and some ambiance.
I also heard another customer be told she would get a lesser service than what was advertised with her groupon.
All in all not so good.
I won’t be going back

I really wanted to DISLIKE this place so much. Strange yet true!
Some friends and I bought a Trendz Groupon and wanted to go together but a friend said she received very rude treatment over the phone when trying to book our appointment a few months ago. Turned off by that, I delayed using this Groupon.
I was pleasantly surprised…
I walked in for my appointment and the first thing I noticed was the very nice selection of polish colors they had. OK, not a bad start. The second thing I noticed was how teeny tiny this nail bar was — literally no larger than say 300 square feet with 3 nail stations + 3 pedi chairs = 6 possible people getting services all at once! We’re talking T-​I-​N-​Y!!!
But size doesn’t matter, right?
What matters is that the nail tech did a great job with my mani/​pedi and I was incredibly relaxed. It was awesome! She also fit me in for a brow wax immediately following my appointment which was great considering there were other customers. I believe their hearts are in the right place, the staff was very friendly and my nails were pretty bangin, so what more could I ask for? Definitely a repeat nail bar.
I’m pulling for these guys… check it out! :)

I wanted to like this place so much!
I went in to have a Pink and White fill after going to a nail tech in a Kirkland salon, who didn’t do a very good job. So, the fix-​it was the white was too thick, but it could have been fixed by this new tech. Well, she sanded my nails, but she charged me for a full set! Whatever. Ok, so I’m thinking, busy place, people in an out wanting appointments, but it just didn’t work for me in the end.
I would prefer to not have a nail chip, or if it does, it’s because I was being careless, which with what I do with Pink and Whites, they rarely if ever do. One nail chipped before I even got home after the appointment! I was leaving for vacay the next day, and while away, 3 nails chipped and one nail cracked across the bed. Not cool! Before I left the appointment, the owner of the business set up another appointment with me and told me the nails would last three weeks! They didn’t even last 30 minutes.
The pedicure was just ok. I like the massage chairs. I worked out the day before, so, I guess I got some of my money’s worth. My aches were relieved.
Looks as though I’m back on my quest for finding a nail salon in Kirkland that I’m not spending an arm and a leg. Before I left this spot. $ 105 (incl. a $ 10 tip) I thought it was worth it, because my nails looked so pretty. Well, you know what happened next…

My sister and I were looking for a nail salon experience that landed somewhere between inexpensive and full spa level treatment. It would include technicians who were easy to talk to and a finished product that lasted. After searching tons of Unilocal reviews we’ve definitely found our spot.
The location is convenient for Eastsiders, with free daytime parking across the street. The shop itself is small, but they’ve done a great job with the layout. I really appreciated learning about the «pipeless» pedicure chair system that provides a very hygenic experience along with a great massage.
Linda and Quinn tended to our pedicures and we both were very satisfied with the results.
Before trying Trendz out, we were a bit put off by a few of the reviews on Unilocal,but if you notice, they’re all associated with redeeming Groupons. Unfortunately I think this little shop was quite overwhelmed by the response to the Groupon offer. We did not experience anything like the situations described in the negative reviews so try to look past them.
We really enjoyed the Trendz staff and service and both plan to return for our next nail treatment.

I found this place through Groupon and thought I would give it a try since it was so close to where I live. BAD IDEA! Long story short — My gf and I made an appt for a mani/​pedi… when we got there they lost our appt so the lady started arguing with us telling us we didn’t make the appt, then after arguing for like 8mins she took us in by cancelling on another girl who came through the door 10mins late. They started arguing in front of us then the customer stormed out of the shop angry. (Apparently the customer had already notified the shop prior to her appt and said she was going to be late…) Then after getting my nails done, the polish chipped within 16hrs! I spent more money there than my usual place and that was with the Groupon! I will never go back there again! I give it two thumbs down!

No, I did not get a Mani/​pedi. I am only commenting on my experience. I’m just here to tell you about what I saw. Newer spot in the heart of downtown Kirkland. There is a parking lot across the street where you can pay $ 1.00 per hour by card. This is a small place but they do a lot with what they have. Very good massage chairs (waiting for my wife to be finished), friendly people, a large selection of colors, very cool styled basins for your pedi. They seem like they genuinely care about their customers. Based on my limited exposure, there are very positive signs.

I don’t know if its because I had a Groupon… but this was the worst. WORST pedicure I’ve ever had. When I first went, they told me to come back because I needed an appointment, even though there was NO ONE in there at all, and there were 4 people just sitting around watching TV. The next day I went, the girl that I got rushed through everything… I was supposed to get an exfoliation, which she just put on and rinsed right off. She smudged my big toe, but didn’t fix it, just piled more nail polish on top of it. so now its all lumpy and weird looking. I even walked out of there with nail polish ON my toe, not even cleaned off. Then she applied the clear coat, but its ALL over my feet. I had to come home and get nail polish remover to fix everything. I was hoping this would be a relaxing treat, but it was just a mess. Never going back here again.

I never thought I would be one of those girls who get manis/​pedis on the regular… until I visited Trendz.
Hands down, the best manicure I have ever received (no pun intended). Their selection of polish colors includes the most current OPI shades that I can never seem to find anywhere else, and included in the manicure is the best hand massage you will ever receive.
Friendly service, great location (right on the street = prime people watching territory), and prices comparable to any other salon.
Try Trendz once, and you will be hooked. It’s that good.

Trendz is officially my new place to go to get a mani/​pedi! I went for my first time and got the «Mojito» mani/​pedi. I really like the concept around naming their mani/pedi’s after some of my favorite beverages (Pina Colada anyone?). While creative and catchy, what’s even better is the products used for the mani/​pedi completely related to the name. The scrub used on my legs smelled EXACTLY like a minty mojito!!! How great is that!
I can definitely tell the owners put a lot of time and thought into making sure that not only did they provide a unique service, but that it was also top notch. I felt totally pampered there. Usually I am pretty in and out with my mani/pedi’s, but it is sooo worth spending the extra time for the attention that they give you! Plus, the prices are very reasonable for what you get!
The nail salon itself is very cute, and I loved the basins at the foot of the massage chairs used for the pedi. i can’t explain what they look like, but you must check them out. :) The massage chairs were really great (my pet peeve is bad massage chairs). All the little details just made this place that much better
After a great cut, buff, massage, scrub, polish, and paraffin wax treatment, I definitely left feeling really relaxed.
While this business is relatively new, I promise it’s worth trying out. You won’t be disappointed. I almost wish they used nail polish that chipped fast so I had a reason to go back again sooner than later!!!