Walgreens

The Kirkwood Walgreens pharmacy can consistently be counted on to disappoint. Every month I fill the same RX. More often than not, they are out of stock. One pharmacist put me on a «special list» that would insure this wouldn’t happen. Total joke. I cannot count on this store for my meds.

This Walgreens blows. So much that I think I am going to take my prescriptions somewhere else. The pharmacy lines are always long. You can’t get in and out without spending 30 minutes in there. It’s so bad that I’ve heard one of the employees apologize and say «it’s always slow here».
This weekend I needed to pick up a prescription. I swung by on a Saturday. There was one car in line ahead of me. I waited behind them for 5 minutes. Nobody ever helped them. They threw their hands up in frustration and drove off. I waited another 5 minutes and did the same thing. I came back on Sunday. I noticed a sign next to the ‘call’ button that said, «don’t push the call button… we have a bell that tells us when a car pulls up» (see pic). 2 cars pulled up behind me. I again waited for 5 minutes for someone to even acknowledge me. Nobody ever came to the window. I threw them the #1 sign and drove off.
I hear a new CVS will be built at Lindbergh and Manchester. I’m switching. Walgreens has pissed me off for the last time.
Consistently poor service.

I love Walgreens — you really could exist on Walgreen’s alone, if you had to. Milk, medicine, magazines, mousse; school supplies, sunscreen, socks; lipstick, listerine and LIQUOR. They got it all!
I’ve used the Take Care Clinic several times, as well, for sports physicals, ear aches, etc. It’s handy to have and a welcome service.

This review is more for the Minute Clinic than the actual Walgreens. Over past week, my left ear got clogged up for no reason and stayed that way.
For over a day, I felt like I had cotton stuck in half of my head, and when I couldn’t take it any more and had tried every home remedy I could find with limited success, I headed for my nearest doc-​in-​a-​box.
Surprisingly, the line on a Friday afternoon at 3 PM was quite long for the doctor, but I signed in and after about an hour, was ushered into the Registered Nurse Practitioner’s office. We went through the required rigamarole about my overall health and finally got down to the business of my ear.
Just for kicks he took a look down both (even though only the left was impeded in my opinion), declared he couldn’t even see my eardrums because I had so much wax in them, and proceeded to vigorously irrigate each one with water until the «rock of Gibraltar» (aka giant ball of earwax) was removed from the right and the «cement blocks» were removed from the left.
Nice. So I was told I had earwax like cement, was then subjected to vigorous (and quite uncomfortable) ear flushing by a RNP, and then told there was absolutely nothing I could do to prevent this from happening again in the future, that just happened to be my lot in life (and the rate my ears produce earwax). Oh, and please pay $ 60 for a clean bill of ear health, or in his words, «Ear canals so clean you could eat off of them.»
Fine. Although it was disheartening to hear there is nothing I can do to prevent this happening again in the future (hopefully not until after many more years), at least I know what to do when it does happen again and where to go for help. Plus, I can hear again out of both ears. Hurray!
Thanks Walgreens doc-​in-​a-​box, for giving me back stereo hearing. Job well done!