Emerald Island Resort

Stayed here last year in 5 bedroom pet friendly home. Liked the resort but the house was beat.
Pool cover was torn to shreds, Internet and cable didn’t always work. Kitchen pans were old and beat. Broken coffee pot. And discovered large palmetto bugs in kitchen cupboard a few days before we left!
Management company was switched during middle of our stay so that involved many phone calls but finally bug company came out and sprayed.
But because my family liked the resort and its proximity to Disney we are staying there again this year. Only in a townhouse this time. Hopefully it will not be as beat as that poor house was last year. Sad that tenants treat properties so poorly.

We rented a house at 2745 Sun Key Place (3 bedroom/​2 ½ bath) in Emerald Island Resort to host Thanksgiving for family. My mom, aunts, uncle and son arrived earlier than me. I arrived on Thanksgiving Day. I walked in and immediately started singing «thank you for being a friend» (Golden Girls tv show theme song). I could not stop laughing. The couches were in hideous flower patterns and dirty. The carpet was green and stained. The kitchen area was ok as well as the laundry room. The bathrooms left a lot to be desired. The tub in the master bedroom creaked loudly every step you took when you showered. It seemed like it was time for the bath fitters they used years ago to be redone. The frosted privacy window in the tub was not very private. The frost was slightly stripped away. The beds were the most uncomfortable I have ever had the displeasure of sleeping on. It was just foam. My son could not wait to go back to college to sleep on his mattress… that is saying a lot regarding the comfort of the beds. The bedspreads matched the couches. The sheets looked dirty, the rug was dirty. It was a hot mess. The garbage in front of the yard was not emptied. When my family arrived there was still garbage in it from the previous renters. We have rented homes every other year in the Kissimmee/​Orlando area for the holidays and this is by far the worst. My mom spoke with management and complained the moment she checked in and they assured us they would speak to the homeowner. Obviously they got the cheapest furniture just to make a quick buck. I understand that as an owner there are some tenants who do not take care of the properties but this owner should be ashamed. Since we had such good luck with other properties we rented sight unseen (shame on us). Never again!!!

We stayed at Emeralds Cove which is a 7 bedroom 4.5 bath on Lido Key Drive. The house was spotless upon arrival. beautiful décor… the owners definitely paid attention to EVERY detail. We had 2 concerns the entire stay… the spa wasn’t using all of it’s jets and we didn’t have any frying pans or a working coffee pot. I contacted the OWNERS of the house via e-​mail and within an hour we had the spa fixed, pool was heated one more degree and had 4 frying pans and a new coffee pot :) I do not know which management company we were under since I only delt with the owners. (maybe this is how it should be!).
The only reason this review is missing a star is because of the resort itself, which has nothing to do with the house or the owners. Considering you have 5 – 7 bedroom properties that have anywhere from 10 – 14 people trash and recycling should be more than once a week. We arrived on a Saturday and the cans were full and not emptied until Wed or Thursday of that week. We ourselves filled the recyling bin to the top once it was emptied. Maybe all of the property owners should be allowed more than one can for trash and recycling?
Other than that we were very happy with our stay and to be honest that was a very minor setback and we didn’t even care all that much.

I stayed in at 8615 la isla drive .in a resort .
I had an issue with the pool and the air conditioning. .
The pool was dirty.. And the air condition wasn’t working. .
The management office belongs to VILLA4LESS DID send me an old. British… Uneducated… and rude … He was upset that he paid the technician to fix the air condition 50 dollars and in top that he said that he’s not willing to clean the pool and I have to find someone to doit…
And the best part of that is he told me not to call the office and to bother in the weekends.
And I paid this dam company $ 2000 dollars to rent a villa for 6 days …
Stay away from this company and specially the management office. .
They are the worst
THE Y ARE SO RUDE
THE DON’T GIVE U SERVICE

Would we do this again? Probably not, or if we do, we’d hope to use another management group. Great resort, but the management group that we were assigned to (Villas4Less) were a bunch of lazy f – ktards and once they had our money, they stopped being helpful.
We were in town for a family reunion. We had to house 42 people and we had 3 homes to fill. There was plenty of room for everyone and even room to spare so we never felt cramped. This could’ve been an amazing experience had the management group been a hell of a lot more helpful and accommodating, which they weren’t.
PROS:
–Home is spacious.
–Home has all essential items to make it a «Home Away from Home»; bed, sinks, toilets, showers, bath tubs, washer/​dryer, kitchen w/​all the necessary appliances, living spaces, air conditioning to get away from the heat and humidity, etc…
–Luxury «bonuses»: Pool, spa and covering over the backyard to prevent most of the living creatures that gross me the hell out.
CONS:
–Home was not ready by the designated check-​in time.
–Home was FILTHY.
–Floors were not cleaned, there was even glass on the floor. Very upsetting considering we had a significant number of children roaming around the house!
–The towels were still in the dryer when we arrived, just to add to the «rushed» job of (what they call) cleaning.
–Pool was DIRTY beyond belief!!! There was crap floating around in the water and the floors of the pool were obviously in need of a scrubbing.
–Trash cans (outside) were FULL to the point to the point to where you could not close them anymore… So where the heck are we supposed to put our trash w/​o the raccoons making a mess of things?
–Upon arriving to one of the houses, the key pad on the door wasn’t working and the lock box that they claim to have a key in it, and there wasn’t. We had to think like a burglar and went through the back– viola! The back door wasn’t locked. How dangerous is that?!
–At this same house, there was a dead frog in the pool.
–The other house that we were were renting, the key pad was very finicky, we’d be stuck on the porch for 30 mins while it was pouring rain outside and crying children wanting to take a nap and suddenly the keypad would work. And even at this house, the key was missing from the lock box.
–The house we stayed in had a particular stench… Of mildew or something similar. All of our belongings reeked of the stench! Even the clothes that were in our suit cases that we never used smelled like the mildew smell and I had even more to wash once I arrived home… Mind you, I had washed all the items that we did use in the house so to lighten my load when I arrived home but that didn’t work bc those smelled too!
Some things to note:
–Trash day is once a week– we arrived on a Sunday w/​full trash can and left on Friday, trash day is Thursday… Can you imagine?!
–Pool cleaning– also ONCE a week. Again, we arrived on a Sunday and departed on a Friday, they cleaned it on Thursday, so we really only enjoyed the pool for ONE day bc no one in our group was about to get in that filth.
–It’s not a hotel, so do NOT expect the same thing. They provide you with bath towels and «starter kits» of toilet paper, small bar soaps, two dish washer tablets and the rest of the items are all your responsibility.
–Kitchen does have practically everything that you might need.
–Again, not a hotel– so you’re expected to clean the dishes and place the towels by the washer.
–If you decide to contact the management company, be ready to wait for a call back. We stayed there mid-​June and here we are in August and still no call!
–Management group is only available through phone, they will not come out to see you.

We stayed at a 7 bedroom resort home. There were 25 of us – 13 kids and 12 adults. It was comfortable for a week’s stay. Private pool and hot tub in the back. I love the nets around the back yard to keep all the flies and mosquito out!
Would definitely stay here again!

This hidden gem in Kissimmee was a wonderful place to stay while in the area for a wedding at Disney.
I found this locale while searching for a pet friendly place to stay while in Florida for a week for my brother’s wedding. I found the house online under «Disney Vacation Rentals». The price was fair, but I was concerned about not knowing the area. I had my brother check out the place the next time he was down with his bride-​to-​be planning for the wedding. It is a gated community, full of single family dwellings, large homes, and townhomes. We chose one of the townhomes on Sun Key Place and it was perfect!
The community has a clubhouse with pool, equipped with a fully stocked tiki bar. It is driving distance to a shopping area and 10 minutes from Disney. There is also a nature trail where we took the pups each morning and evening for a walk and much needed sniffing time. It is very quiet, clean, and a great place to take the fam, including the furry ones (if you find a home owner in the resort that allows it).
*Note: I read the negative review from Talia D. and it DOES NOT reflect on Emerald Island Resort. That appears to be an issue with her homeowner.

We stayed in the house — 8603 Sunrise Key Dr. — and mind you, all the leasing people are different but ours wasn’t so great…
Renting a house is a great idea if you have 7 kids coming (we did) including an infant (we did) and 6 adults (we did) and didn’t want to spend a ton on food or a billion dollars a person on a hotel for a week (we did or didn’t what ever makes sense here…)
But here was the issue —
No soap for dishes, no sponges, no nothing so we had to buy them all for the one week we were there. That was a pain. AND we paid for a heated pool and it wasn’t. It was decent if you didn’t spend time there but kinda annoying if you plan to hang out during the day. Also, the so called «game room» is a freezing garage with an old pool table… the kids were less than impressed. There is no insulation so it was VERY loud and we ran out of toilet paper fast… another thing you have to go out and buy. It wasn’t as convenient as a hotel. We had to clean and wash our towels… but it worked out.
Oh and bonus? Right next to a decrepit old theme park with conspiracy theories… Splendid China. TOTALLY CRAZY!
You are about 10 min from Disney but not in Orlando proper. Decent place but not what we expected…
Oh and don’t put the trash out at night… the raccoons will getcha!