The Cocoa Bean

Was a waste of $ 6 for the worst macchiato I have ever had. Did my even finish it. My friend spent $ 5 on a coffee she threw away it was so bad. Very disappointing.

i hate people who order food at coffee shops, good service nice workers love gaylord palms

Not bad at all. Hours are convenient and the espresso macchiato was great ! Grabbed coffee a few times here while staying at the resort and always enjoyed it.

Absolutely freaking awful. Coffee came up in five minutes my breakfast sandwich came 45 minutes later amidst a crowd of 30 hungry people waiting for their food. Never ever go here if you’re on any sort of schedule

Excellent coffee, fast friendly service. Very good experience even for a would be coffee snob such as myself.

The Cocoa Bean might as well be called the Coffee Bean because this place is all about its coffee and breakfast. It brews Starbucks coffee and offers breakfast options like muffins, parfaits, bagels, egg sandwiches, etc. I don’t know what the other reviewers were on when they wrote their reviews, but we got two coffees (grande and venti), bagel, brownie, and caramel chews for $ 18… I would say that is comparable to Starbucks prices.
The cashier was very sweet and attentive. The only reason I gave it a four out of five stars is because my barista didn’t fill up my latte to the top of my cup (she filled about ¾s) and when I asked her to fill it to the top, she gave me a bit of an attitude.
There aren’t many tables outside of the Cocoa Bean (there are like 5) so if you see a table, snag it before it’s taken.
This is the best coffee and/​or breakfast option at the Gaylord!

The barista I had both mornings was great. She’s about the only thing this place has going for it. The coffee was expensive, even by my standards, and I live in the San Francisco Bay Area. I bought a wrap for lunch and it was like $ 10 for almost nothing. The next day, I stopped off at publix (less than a mile away) and grabbed a much bigger and better wrap for much less price. Avoid this place unless they reduce their prices. IF YOU HAVE A CAR JUST GET WHAT YOU WANT AT PUBLIX.

Typical hotel venue with prices that are a rip off compared to a normal Starbucks. My Mocha was so frigging hot I couldn’t drink it for 15 minutes and didn’t even taste like a mocha. I got an expensive piece of Chocolate cake that was stale.

The Cocoa Bean is located in the Emerald Plaza section of the Gaylord Palms Resort & Convention Center.
They offer coffee, espresso drinks, bottled water, sodas, and juices, bakes breakfast goods, fruit, oatmeal, sandwiches, and other stuff.
I stopped in a couple of times for a double shot iced latte with whole milk and a bottle of water. The lattes were strong and delicious.
Of course being in a resort — the prices are steeper than coffee shops NOT in resorts! I paid $ 9.59 for the latte!
There is plenty of seating here just outside the doors — of course since it’s located in an indoor atrium — it’s inside but outside of The Cocoa Bean.
Service was excellent! Prices not so much…