Ambrose Furniture

We have been using Ambrose Furniture as our «go to» furnishings partner for over 20 years. We have had several rental properties on the Outer Banks since the ‘80s. Ambrose helped us furnish an entire new ocean front rental property in Pine Island twenty years ago. They are wonderful and always go beyond expectations.
As long-​distance property owners we have experienced many frustrations over the years when trying to maintain our properties. Things don’t happen on time. They don’t happen as promised. They cost more than the estimate. We get the run-​around. Phone calls don’t get answered. And on and on. This has NEVER happened with Ambrose Furniture! No issue is too small for them to help. We trust them to get it right the first time, and every time. If they don’t perform a service we need, they give us a recommendation in the community.
They have a great selection and competitive pricing but it is their service which truly sets them apart from the competition. We would never consider purchasing furniture anywhere else.

We ordered living room furniture from Ambrose. The set is very nice. When they delivered it, part of the order was missing. They did deliver the remaining pieces that day.
Fast forward 1 year. the chairs had a warranty, and one arm is loose. I call and no one calls me back. So my husband and I drive over. We speak to the sales staff and they take the info and the picture telling me they will work it. Fast forward 1 ½ months, I send an email after the holidays. They did NOTHING since our trip to see them. I had to re-​explain the issue.
My husband didn’t think they would do anything originally but I had some faith. Silly me. I am thinking twice about ordering again if this is their customer service. I will call the other sale person and explain my concerns about a new order. And I will update this after I see some resolution.