Courteous. Knowledgeable. They’ll go out of their way for you. My fiancé has had 4 successful visits to this store, always to return with what he needs. Or a place referred by the staff to get the part he needs. 4 Stars Because: My fiancé went in looking for replacement axle bearings for his motorcycle trailer. The original bearings that went bad were made in China. He specifically stated he didn’t want bearings made in China. So the first bearings they presented him with were made in China. Perhaps they simply need to listen a little better? Maybe it’s a just«Man» thing.