Hobby Lobby

So I buy a Christmas tree from what I thought was a reputable company. Paid 273 bucks incl tax, and return two days later to pick it up. Unfortunately this company thought it would be prudent to switch out my new tree for a used (demo) tree, since they had sold the one I had put aside days earlier.
They decided to stuff the used tree into 3 different boxes, with no assembly instructions, manual — nothing… then tried to pass it off as if nothing happened. The manager was too gutless to come out and talk to me until I refused to leave; I guess he wanted his cashier to do his job for him. Then, he would not even get the appropriate new tree shipped to the store close to me. He said I could go get one somewhere else or he could refund me if I «wasn’t happy». Borrowed a truck from a friend so I could not wait another day.
Worst customer «no service» I have experienced in years. Pay less attention to birth control and start hiring and training caring managers. Will never step foot in your stores again, even though I have a brand new house to decorate.

This is the angriest Hobby Lobby I have ever been in. I have literally only ever seen one employee smile and I haven’t seen him since.
It’s incredibly depressing just to go in here. Except for the fact that every staff member seems consistently pissed off that they are there, the customer service is pretty unpredictable. One visit staff knows where things are and reluctantly points to some department you should obviously know and the next there is no one anywhere (and they definitely aren’t up front where customers line up 10 deep between empty registers).
I don’t know if this place is understaffed, underpaid or just consistently mad at the world, but I’m pretty sure I can’t stand to visit again unless I absolutely can’t find what I’m looking for anywhere else.

I find their concern for their customers to be lacking. I was not given all my packages when I left their store Saturday evening. Upon discovering this after returning home I called at 9:03 p.m., 3 minutes after they closed. I was abruptly told they were closed, I could call back Monday morning, and they would not even address the issue of my missing items. I have to believe that 3 minutes after closing, surely the manager was still there and could have addressed the anxieties of his/​her customer.

Conveniently located in Turkey Creek, Hobby Lobby is a one-​stop shop for all of your crafting needs.
Regardless of what kind of DIY project you’re working on, I wouldn’t be surprised if you find all of the materials you need at Hobby Lobby. The store is surprisingly quite large, and it boasts a huge selection of crafting and art supplies.
Hobby Lobby also frequently issues coupons and in-​store deals, which are nice incentives to visit the actual store. Some of the weekly deals can save you a fair amount of money, so be sure to check them out online and print them out!
Finally, if you’re looking for quality Christmas cards and decorations, Hobby Lobby puts them all on a massive sale right after Christmas. Buy everything you need for next year at a great discount!