Pinnacle Home Improvements

Very helpful and will talk to insurance company for you. Insurance companies want to resolve your claim on the low side leaving you respondsible for storm damage. Pinnacle will point out all damage to adjuster.

Pinnacle is an awesome company. Service is outstanding, windows were installed and cleaned. Crew was very professional. I will use them again.

The salesman definitely got us. Everything he said was too good to be true and it was. We had such a horrible experience with the installation of our windows and sliding doors. Our original installation date was June 20^th but unfortunately the crew lead injured his hand the night before. However we weren’t notified until 6 in the morning of the day that the installation was supposed to happen. We eventually rescheduled for them to come out on the 24^th. Not only were they late, they did not complete the job. The windows weren’t sealed on the outside and the doors weren’t installed. They also left a big mess around our house. They didn’t come back to install our doors until the 30^th which means that our doors were left outside in the weather for 6 days. The installation did not end there. The handle of one of the doors was broken and again the site was not properly cleaned. At this point, we were just beyond frustrated. The craftsman came back again on July 8^th, to replace the broken handle. So it took them over 2 weeks to get the job done. That’s just crazy!

I am so frustrated! These people at Pinnacle Home Improvement have jerked us around. They have lied and back peddled so much. I missed a day of work so the window people could get in and when they didn’t show up we were told they would come two days later. No one showed up and my husband missed a day of work. After speaking to Ed Shipley we were told someone would be coming the next day. The man that is doing our siding finally showed up at 9pm. He has been doing another job and was unable to get to us sooner. Their only saving grace has been the people they have contracted their work out to (which they said they didn’t do). I just want my house to be beautiful and they are not upholding their end of the deal.