Critter Sitter of Montgomery County

I hired these people to take care of my cat for 3 months while I was away — the girl they used didn’t like my key chains and didn’t want to use the dead lock so she threw the keys and the key chain away — she could have just left them on the kitchen table or they could have called me to say there was a problem but no — I had to contact them more than 5 times to get the remaining keys back. They said they would pay to have new keys made but not more than $ 10. Well they keys they threw away were to a dead lock and to rekey the lock cost $ 90. To put a new dead lock on the front door was $ 75. So chose the cheaper quote. Now I am told if I want my money I will have to sue them. Yes they took care of my cat very well & had no trouble calling me about him but I heard nothing about a key problem. They said they were insured and that they kept keys in a lock box. It seems this is a lie and I WOULD NOT RECOMMEND USING THEM FOR ANYTHING if you value your safety!!!