Children’s Dentistry of Kyle

They were great at first but when I called to reschedule they were extremely hard to reach. I called back to back at different times of the day for about a week and gave up. My daughter was eh about the visit so nothing special. They are a good practice but business wise ehh because of the lack of communication.

Not a very friendly place. Its hard to get any information when you call them. No one seems to know what is going on. They didn’t know what was even wrong with my child’s teeth. Will be going some where else from now on.

I get it that each experience is different, but we have been going here for about 2+ years now and each time we have found this waiting room/​office to be clean/​inviting (ahem, free Wifi) and the service is quick and efficient.
The interactions with both the Staff (very friendly) and Dr. Wittich (wonderful with both my kids who were 8, 11 when we started there) have been nothing but positive — and in all honesty, my daughter can be a HANDFUL if not handled with kid gloves.
From a billing standpoint, I have never had even a smallish issue in them dealing with my insurance — which is nice.
Highly recommended!

THE WORST PEDIATRIC DENTIST EVER! I don’t know why Dr Wittich specialized in children’s dentistry. If your child is not the perfect patient DO NOT bother trying this place. There’s is no tolerance for the slightest movement during any procedure.

I cannot begin to tell you how much I love this dentist. It doesn’t matter what I need someone in the office is going to find a way to help me. They are always nice, constantly professional, and always great with my daughter. My daughter have an emergency that needed attention well after office hours, and Dr. Wittich was there for me that night and answered any questions I had and was there to calm me down with reassurance that it would be ok, he would take care of it. If you want someone who does genuinely care about your not only your child’s dental hygiene, but your child period, and treat you the way you should be treated then call them right away. The staff is always polite and helpful, the treatment are affordable. They will make your child not be scared to go to the dentist. I have been with Dr. Wittich for 4 years now, and he would never do anything unnecessary as far treatment goes. He has always done as little medical intervention as possible. He will make a treatment especially for your child, and then explain it so that you understand it. He never rushed through an appointment with me. And always treated us like we were his only patient. He’s probably the best dentist I’ve ever worked with and his staff makes the experience even better.

I so love this office! Great staff & never have to wait.

After being highly recommended by other mom friends, I decided to bring my son here for his first dental visit. Throughout the appointment making process over the phone, the staff was incredibly sweet. They described exactly what we should expect, how long it should take, and that the first appointment would be educational and also complimentary. Later in the week I had to call to reschedule for another day and they were very accommodating. All week I had been prepping my son for his first dental appointment. We practiced laying down, saying «ahhh» and opening his mouth, while I touched his teeth gently and told him he was doing a great job! He was so excited about going to the dentist.
When we arrived for our appointment, the front desk staff was again very friendly. We were early for the first appointment of the day, so they turned on a movie for my son to watch in the play area while I filled out new intake paperwork. They also complimented him and small talked with us. The assistant that pulled us back to the room for the appointment was very sweet (I think I recall her name being Valerie or Veronica). She was patient when my 2 year old was nervous and began to cry, and she explained things very clearly about what to expect when the doctor came in. She said the doctor would evaluate my son’s level of comfort, and if he was comfortable laying all the way down, he would, otherwise I could hold him in my lap and just lean back a little bit. Up until this point I was 100% satisfied.
Then — in walks the doctor. He was not the doctor I had originally scheduled the appointment with. I had been referred by friends to Dr. Wittich… but this was Dr. Flores, the associate dentist. [I forgot to mention, upon check in, the girl at the desk told me Dr. Wittich was out so we’d be seeing the associate dentist today]. Dr. Flores walked in and didn’t small talk. Didn’t ask my son his name. Only asked me if I had any serious dental concerns. He asked about his drinking habits and if he drank any juice. Then he said, lay him down right here in my lap. As I tried to prepare my son by explaining to him that I was going to lay him down and the nice dentist was going to look in his mouth, Dr. Flores seemed to be annoyed that I wasn’t moving at a brisk pace. He said, «Just lay him here. Let him cry!» I laid my son down, and Dr. Flores then pinned his arms down and asked me to hold him, while he pryed his mouth open and immediately started digging around in his mouth. My son was SCREAMING. He was terrified. He was being forcefully restrained and forced to hold his mouth open, with some yucky stuff (flouride treatment) all over his teeth. Then, the doctor’s demeanor with me was incredibly frustrating. His exact words were, «Everything looks good for now. No cavities. But he will need braces.» Totally shocked because no one in my family has ever had braces, I asked, «How can you tell?» and his response was… «…because I’ve been doing this for 35 years.» This appointment was NOT educational at all. It was an AWFUL experience and I believe my son will be terrified next time I mention going to the dentist. I’m very sad that I feel compelled to leave this review because I’ve heard some great things about the primary dentist, but in his absence, the replacement caused Children’s Dentistry of Kyle to lose a customer… and this will go on even long after I leave this comment, because my son is completely terrified of doctor’s offices now.

I drove to this Children’s Dentistry from Austin, thinking they would provide a more pleasant experience for young children. Instead we had the WORST experience ever! I am glad I was there with my wife to witness firsthand how awful it was (else I might not have believed it).
— Trying to hold the hand of our 4yr old during his oral exam, dentist angrily told us to go sit in the waiting area.
— Dentist noted dark spots on son’s back teeth, but no cleaning was ever done. (Although they billed for it!)
— I noted they had not done fluoride treatments, and got the «oh yeah, c’mon back here quick». To my shock, they asked for their free, take home toothbrushes to do the application.
To summarize: Appointments for three took less than 10 minutes total, dentist was a jerk, no cleanings were done, and fluoride was only done after reminding them. They got paid $ 444 for this disaster!

I would suggest people give this place another try. I went in today for my second time for my daughter and was very happy. The staff is very nice and friendly. I was given a lot of useful information and the dentist gave me all the time I needed for my questions. My daughter is very shy, but the dentist didn’t ignore that and he asked me to hold her hands. To me that shows he cares and didn’t talk over her fussing. I will def be back especially since my daughter loves to play with the cool toys and watch a movie before being seen. Keep up the good work ladies, y’all are awesome!

Will never visit this establishment again. Had my 7 yr old son scheduled for an emergency (fixing an adult front tooth that had broke in half due to accident at physical therapy). The morning of the surgery my son had a seizure and we were unable to make the appt so I called to reschedule for another time that day. We were then told the the dr refused to treat my son due to his terminal illness and wouldn’t even provide a recommendation elsewhere. Don’t let the pictures of the dentists’ children throughout the establishment fool you, they do not care about the welfare of ur children.

I took my daughter there for her first dental visit and the staff and doctor could not have been more inviting and helpful! Dr. Wittich was amazing with the kids and the dental office is built for a wonderful experience from top to bottom. As long as we live in the Austin area, my daughter will be a patient for life! Highly recommended!

We took our two kids here as new patients. Before even seeing the dentist the technician said both children have to receive Xrays. They are 4 and 6 years old, have never had any teeth problems and I said I would like to only do an Xray if the dentist saw a need to. The tech condescendingly told me «you get more radiation from the sun than from the Xray.» Knowing she is not a radiation expert, I asked if we could have the dentist see my children first. She told me it was not possible, which all adds up to is they are in it for the money and NOT the health and care of the patient. I would stay clear of this place!!! We will never be back.

I Just love this place its such a great place for kids! The Vibe is great and believe me your kids will love going to the dentist. Dr. Jeremy is really great with the kids not one of those scary looking dentist either. Hes really calm and patient, both my kids love it here. The whole staff is really nice! I am very picky about choosing a dentist too, so if I recommend its a go then! My kids will be going here for a long time.