Ralphs

DENISE J. has a HEART OF GOLD. Denise is a Self-​check out Attendant and cashier. She is not only a sweet and kind person, she really represents and loves what she does! She is helpful and I am grateful for her EXCELLENT CUSTOMER CARE. Ralphs thank you for hiring wonderful folks!
The Betanzos Family

I am disgusted with Ralphs!!! They now REQUIRE a pin number when using a bank debit card as a credit card. There is no way I am giving them my pin number. This is a scam they save a couple of penny’s when they process a debit card instead of a credit card. I turned in my rewards cards and told them to drop dead !!!

First off I want to say that ralphs is my fav store around eh sprouts is pretty high up there too but ralphs has my #1 spot. Anyways i sometimes get ice and the the guys in the seafood counter area are always super friendly and give me it with a smile. I think the guy there is Roberto. I don’t like the ladies at self checkout with the hard accents. I find them to be not friendly and never smile. I came in the other day and asked her where something was and she sent me on a goose hunt I mean if u don’t know don’t guess. Or when I asked another one sweeping about valentines cards she hardly spoke English and told me she had no idea where anything was?! I mean seriously :/​step it up La Cañada I drive all the way to la Crescenta one to avoid this.

Best people working there. Mark, Denise, Gary,
All super… that’s why I shop there daily!

Excellent customer service. There are verity of choosing the item u want to buy specially ice cream. And they have a great bakery if u ask them for a tester they will serve them and u can try it which is great. They also have a sale place.

Wow, this Ralph’s has changed. I couldn’t believe when I left La Canada that people had not heard of Ralphs then I realized that they are primarily situated here in Southern California and no one else will ever get to know this place. I remember when this store was small and dinky with your standard produce. Then seemingly overnight it transformed into this glorious store gearing up to compete with places like Whole Foods while still maintaining its affordable prices.
They have an array of organic and non organic produce and a great selection of meats and fish. You can pretty much find everything you want and every so often they’ll have specialty items that even Whole Foods does not carry. I was disappointed, however that they did not have any limes. Say what? No limes? How is that possible? For a store that carries every tequila under the sun with a great selection of beers and items set out for guacamole, they had no limes. They tried to offer me Key Limes and I had to say, are you kidding me? I’d have to squeeze 40 of those to make 1 lime. Please
I guess it’s the nostalgia and the fact that this place still keeps up its appearances for me to not dock additional points for the lack of essential produce like limes. 1 off for the limes and 4 stars for Ralphs.

Very clean and organized compared to the other locations. Definitely has a better selection than the others. They even offer fresh sushi with a chef and all.
The only thing I would like to see is more organic selections as well as gluten free items as well. Currently their selection of said items is very few to none.
Since the neighborhood and its people are more affluent, organic products would do well given the nearest whole food markets are in Pasadena and Glendale.
Hope management will make some changes.

What I REALLY like about this Ralphs is that they have a Redbox.
What I REALLY dislike about this Ralphs is the service at the deli section. I was there a couple of nights ago, and as usual, the service was horrible. The workers are to busy speaking to each other in order to take a moment to provide service. Many times I would have wanted to order a salad, but I can never catch anyone’s attention. I LOVE the service at Gelson’s, so I usually go there if I want a salad.
Service was SO BAD last time I was there, that I watched a woman wave her arm and heard her raise her voice in order to get someone’s attention. I didn’t stick around long enough to see if she finally got help.

I don’t get it… the people here go out of there way to brag about this Ralph’s??? It leaves a lot to be desired. Was in there today and the chicken looked horrible, they were out of stuff, and had to wait too long at the deli! Pet peeve here… Was does a deli have a number system then refuse to use it? Woman doing inventory for the store literally cut me off coming out of an aisle?!
The check out people are always really friendly though!
The Ralph’s further up Foothill in LaCrescenta is much larger, has more variety, and is friendlier.

I feel like the prices at this Ralphs are noticeably higher than some other grocery stores and maybe even other Ralphs locations.
That being said, I love the service here. If I had to, I would pay twice as much for my groceries as long as I can have people bag my food without trying to charge me for bags.

This Ralph’s has come along way since remodeling ! I come here from time to time to catch the sales. Saturday I was able to score Jenny-​O ground turkey meat for $ 2.99 !! :0 check the sales paper and stop in. Service is ok at the deli and the sandwiches are not bad either. Overall nice stop in La Canada.

If you’re a Ralph club member the prices are… tolerable. If not, I consider these prices expensive. On the plus side, this store is usually immaculately clean, and their produce is always fresh. This store does particularly well because La Canada is a rich neighborhood so rich folks shop here out of convenience. But if you’re anything close to thrifty, I would suggest you go to Costco or Super Kings market in Altadena.

Swankier location. Clean, safe, well-​lit. Easy to navigate, spacious aisles. Good-​looking fresh produce. Love how Trader Joe’s, Gelson’s all on same street, making it easier to do all your shopping. Wish I lived closer

I love this Ralphs! It’s the closest one to me and it’s fairly new, large, and there’s always plenty of parking. Plus, they still give out plastic bags. They’re so handy because I have a tendency to forget my green bags. I usually go for the deals of the week and I also noticed they have lots of regularly reduced items like baking ingredients. I got a pie crust for $ 1! Service is friendly and it’s close to trader joes so I can do all my grocery shopping at once.

This is my go-​to store… I’m there EVERY single day… this new management (slash) remodel (slash) things I’ve bought there forever being discontinued because it’s not fresh quinoa (slash) no paper in the lotto machine (slash) DOWNGRADE because Gelson’s is moving in 5 months from now is ridiculous.
They’ve taken away the people I’ve dealt with for 10+ years, and hiring people like Brandon A. that are so completely unprofessional and have no regard for any customer.
Everything I loved; my paper plates for $ 1.97, the baby wipe refills, no more frozen peas and carrots (gotta have the organic Amy’s Veggie Mix for 4 bucks), and God forbid they still stocked the crackers I’ve been buying for every party that everyone loved because SHUDDER… they’re not made out of black beans or sweet potatoes.
W…T…F have you done to my store??? Making Gelson’s sound better every time you change something.
So disappointing.

This Ralph’s is very clean and has a wide selection of groceries. They tend to have higher quality produce and goods than your typical Ralphs and the prices reflect that. They remodeled a few years a ago so everything is pretty new in the store.

This is the cleanest, best stocked, non-​crowded Ralphs I’ve seen. Prices are also somehow cheaper than I’m used to seeing in Burbank and Glendale.
Pros:
+ Lots of fresh produce and bakery choices.
+ The sandwich makers at the deli may be a little slow sometimes (I get the feeling they don’t make a whole lot of sandwiches to order) but boy do they stack up the sandwich to the bursting point. Definitely worth the $ 6.
+ Everything is always neat and shelves are full. I’ve never seen a messy section here.
+ I’ve never seen a long line for checkout service here. They also have four self-​checkout stations.
Cons:
— The cheese selection is missing a lot of Kraft Natural cheese (which are lactose free). This is a minor gripe however.
— Bathrooms are not always the cleanest, but they’re passable and you’re probably here to shop, not to see the bathroom.

Although this review is NOT about Ralph’s I must say it’s probably one of the cleanest, well stocked stores with actual clean restrooms, so I give them a shout out for that.
Not what does bring me out of my hood and into this Ralph’s? Two words, Hatch Chili’s…
If you just said What, and like chili’s you better go to one of their upcoming events and they end soon!
Hatch is a town in New Mexico that is famous for their Chili’s, they have BIG festivals every year to celebrate the chili’s, now THANKS to Frieda’s specialty produce Company
they have brought them here to us for a limited time.
People from Frieda’s were well organized and very friendly considering they had to stand out in near triple digit heat roasting chili’s, GREAT JOB FRIDA’S…
Frida’s See You Next Year =O

This location has really nice checkers, but inventory is lacking.
This particular Ralphs is one of the smaller stores, but I really like the employees so I keep coming here. Since the rebates were discontinued last month it seems like the prices are going down quite a bit. 99 cents for strawberries is one example of good prices.
Jennifer, Mark, Judy & Amy are the sweetest checkers. I’d probably shop at the La Crescenta store exclusively if they weren’t here. I haven’t seen Amy lately and hope she still works there. The box boys and girls are good.
This store still carries the plastic shopping bags, so you don’t have to worry about bringing your own bags. It is nice to be green and all, but 9 times out of 10 I forget them in my car. Sure, I can run out and get them, but it’s kind of nice not to have to.
I am taking one star off because they need to work on making sure they keep the shelves stocked. I get tired of asking for the 24 pack of diet pepsi because none are on the shelves and they don’t have any in the back. The price for the 24 pack is so much better than the 12 pack. Also, they are putting old sodas on the shelves.
I am taking another star off because the deli needs better management. I’ve been there twice around 5:30 p.m. looking for a rotisserie chicken and there weren’t any available. They need someone to just manage that area better. If you know people are coming in for dinner items then they should pop some chickens on around 4:00 p.m.
I am giving them another star because they support the local schools, Girl Scouts and Boy Scouts. They let the scouts sell their cookies, popcorn and allow them to collect canned goods for various charities. Way to support the community, so I guess the community should support them and local businesses too.

I think I have died and gone to grocery heaven.
I work up in this area and I usually frequent Trader Joes and Vons. I was so pleasantly surprised when I came here on a Saturday.
Place is so nice inside, sorta felt like I was shopping in a ritzy area. Super sales galore! I got goldfish crackers here, each bag was $ 1.50. Woot! Always love when the soda is on sale too, and I got some top notch cereal there for super cheap too.
Also, I’m not too fond of those self checkout lanes. They confuse the hell out of me, but this place not only encouraged people do use the self check out lanes, the computerized system that they use for it was super easy, I was seriously in and out of there. Wished I had more than 15 minutes to really take a look here though. I probably would have done my bi weekly grocery store trip here instead of the Vons on Glendale Ave.