Hydrex Pest Control

Bed bugs are the literal devil. two unsuccessful attempts. Round 3: Hydrex. Called: received very clear instructions on how to handle the issue on my end.
David showed up. Assessed, treated, done. All done in two days.
Mad at myself I didn’t use Hydrex the first time.
David, you blinding light from heaven, bringer of death, and super nice guy; thank you

Called Hydrex for another inspection. The inspector found some slight termite signs which he took care of quickly.
It has been two years since I first reviewed Hydrex and am glad to say that the high quality service continues and that I can still confidently recommend this business.
Hydrex treats their customers like friends and as if it is their own home that they are protecting from pests. Having them in close by in the community and the services that they provide makes my life easier.

I was with Terminex for over 10 years but when they failed to provide me with basic customer service when I found vi sable termites they failed to see, I switched to Hydrex 2 years ago. I am so happy with this company and their staff. When I had a underground termite issue, they were here for hours fixing the problem perfectly.
Since switching to Hydrex, I haven’t seen more than 1 or 2 bugs in my home and must fewer in the garden and fruit sections of my yards. I have 50 roses bushes and not as many little bugs as in years past with Terminex.
I AM A HUGE FAN OF THIS COMPANY AND WOULD RECOMMEND THEM TO ANYONE ANYTIME.
I AM A VP OF A TOY COMPANY WHERE CUSTOMER SERVICE IS THE MOST IMPORTANT THING SO MY EXPECTATIONS ARE VERY HIGH. HYDREX MEETS THEM 100% CONSISTENTLY.
THANKS TO A GREAT COMPANY
LAURIE

I got this company after looking at Angie’s List. I needed them for an ant problem … anyways, this review comes a year later after the fact … they did a great job, totally trustworthy and very respectful.
In fact, I called them a couple of weeks after they sprayed the outside to let them know I was still having a problem. Without any further cost and very promptly they sent someone out who took care of it. I have not had a problem since!
And that was last summer.
I can definitely highly recommend them.

David was great to work with and did an excellent job. I noticed a difference on the second day.

Love these guys! I’ve used them twice… the first time to rat-​proof our 1927 home. That was over 3 years ago. It was guaranteed for I think 6 months and they did have to come back once, which the technician fixed a small area where they tried to break back in. The Hydrex guys were VERY thorough and professional and the price was lower than others I got estimates from. To date these rats can not get in my house! so I’m just laughing knowing the little haters can not mess with me. After that great experience I called again for wasp nest removal and they came out and smacked those down in like 10 minutes at a very reasonable charge.

I’ve been using Hydrex for regular service every other month to treat the property to keep fleas and other varmints at bay. I think it’s been about a year and a half, and I couldn’t be more pleased with the service they provide. They never recommend more than is necessary to solve problems as they arise, and are just plain nice people.
I recommend them without reservation.

We researched several pest control companies before deciding to go with Hydrex to help us with a rat problem in our attic.
In October on 2009, they came out and trapped several rats and also sealed/​patched any holes they were coming through. The price was somewhat high but we felt good about supporting a local company. The work they did was average. They delivered what they said they would, nothing more, nothing less.
The service came with a 30 day guarantee, meaning they would come back to catch additional rats up to 30 days after the service was completed. We called on the 28^th day after hearing noises upstairs and they argued with us about the initial date of service. It was only after I provided the receipt (they don’t have their own records?) that they agreed we were within the warranty period and sent someone out.
After that somewhat minor hiccup, all was well until this last month (April 2011) when we got a new roof. The roofers removed a lot of the patch work that had been done by Hydrex in 2009 and we needed to have it redone. We called Hydrex back to get a quote for patch work. We were told the technician would be here between 8am and 12pm. We waited and waited and at 12:45 the technician came to the door and apologized for being late but said he still needed some time. Apparently, he had been sitting in his truck outside our house on the phone for quite some time. After that, he returned to his car and remained on the phone in front of our house for another 30 minutes. Not cool. He finally came to provide our estimate at 1:15, 75 minutes after the end of the 4 hour window.
So, after the issues with the warranty in 2009 and this late technician today, I think we’ll be going with another (hopefully more professional) company.