Shamrock Gates & Doors

The worst. Unreliable, poor work, Patrick is very rude.

I used Shamrock again recently for my SFR garage. I moved out of my condo complex where I first discovered Shamrock. Patrick’s price was very decent and as before, his guys were quick and efficient in repairing my garage door. Good job staying consistent Patrick.

Very disappointed in Shamrocks work and customer service. Patrick was nice when seeking the job, during install, however when problem a problem arose and, things changed. He quoted me $ 75/​per hour. They fixed the problem in 20 minutes, yet charged me $ 150. After the adjustment, the door was much louder than was previously. It also scrapped against the weather seal on the periphery of the door frame creating white plastic dust. This was new, but the door opened and I was told everything was okay. After a few weeks the door would not close because it was colliding with the weather seal and was clearly out of balance. When speaking to Patrick on the phone, he was seemed to be having a bad day. When he arrived to my house, he was very rude. He was pissed because I didn’t tell him where I lived? Odd: He came over for the estimate (first time), for the install (2^nd time), and for the adjustment. If that wasn’t enough, he had a text of my address, oh well. He began ranting about the Ford dealership and how he paid them 3 times to fix the same problem (they failed to repair it correctly the first two times) and he had to pay 3 times. He must have felt I wasn’t going to pay. None the less, he closed my garage door and left without fixing the door. Highly unprofessional! It is very telling when a company fails its customer and they react so poorly. Situations like this truly show the company’s true colors.

Today, March 17, seems like a good day to write a review for Shamrock Doors. I am a caregiver for an elderly gentleman. Recently he needed a new garage opener. I went to Shamrock Doors to buy the remote. Although I watched a video online to program the remote, I could not do it. It just would not work for me. The owner of Shamrock Doors, Patrick, was very kind and understanding and ultimately came over to my client’s house without charging him. He had the remote working in no time. Patrick even a while to have a friendly conversation with my client. He solved a very perplexing problem for me. To him it was a small, insignificant job, but to my client, it was huge.

This company is excellent. Great service, fair price, very quick. Hopefully I won’t need them for another 15 years as I have a lovely (and super quiet) new garage door. But if I do… this is my guy.

Please don’t use this service. They have really bad record keeping. I have paid my Bill immediately after their service.
They didn’t keep a good record of who paid or not. They asked me to send a copy of returned check if I paid or not! This isn’t really professional business if they cannot do book keeping right ! Then they threaten to take this claim to small court, if I don’t send them a return check soon. If they cannot keep the record who paid bill or not, it’s their fault on the matter. And how terrible to threaten customers?! Give me a break. I hate people who doesn’t have a common sense and just think of sue people by even their mistake.
Such a hassle. Don’t use this service. Go other professional people. They are plenty of other service around.

Get your estimate in writing! This morning he quoted me a price to replace the door springs, $ 225. He showed up three hours late, spent about 25 minutes replacing the springs and charged me $ 325. There have to be some honest people out there to do your work.

Patrick is a true pro. We had him create 3 sliding doors for our old garage and they’ve been wonderful — historical appearance with modern function. He also built a remote-​operated rolling gate which changed our lives — no more getting out, unlocking the chain-​link gate, then closing & locking it after. One-​touch simplicity.

I showed Patrick a picture of a gate that I liked and he recreated a very similar gate for our side yard entry. We are very happy with how it came out, the quality of the materials used, the installation and the appearance. Thank you for a job well done!

Quick prompt service fairly priced replacing springs on garage door.