Best Windows

John’s crew came in to replace the rest of my windows. They arrived right on schedule. I had 5 Windows replaced and it took the crew a little over an hour. The price was great and the service was outstanding. I highly recommend Best Windows.

If I could give more than 5 starts I would! John was a pleasure to work with. He treated us like family and was completely honest. We had originally been «forced» to sign a contract with feldco. We felt cheated with them. We canceled it the same day and called Best Windows. The best decision I made the entire year. It gave my 100yr old bungalow a face lift it needed. Can’t wait to work with John and his staff again.

Best Windows is by far the Best company we could have ever chosen to install windows for our home! excellent quality and certainly the best money we’ve spent in a long time. John is a gem! He’s professional and funny. The installers are fast, efficient and professional and courteous. They came in covered their shoes and then laid tarps to ensure that the carpet would not get dirty. MY WINDOWS LOOK FABOULOUS!!! And, our home is that much more warmer! Made our home beautiful inside and out! Best Windows is going to do all the windows in our home. If you need windows John from Best Windows is your guy and this is the company to go with. Thanks John for a more than awesome experience!
John 10:10

Edit:
After posting this review, John have called me to sort things out. I decide to change it from 1 star to 4.
I received a cleaning reimbursement and I appreciate the follow-​up. I also removed some details from my original review since they were errors on my part.
Also note that the installers will leave stickers on your new windows that are hard to take out. Need goo gone and lots of scraping. John said they have to leave them on the windows (for some reason) I personally would have been happier if they were removed so that I don’t have to clean up. If you go with this company, make sure you ask them to remove said stickers.
Original Review:
Best windows is ok. The sales pitch is quick and easy and that’s why I went with Best Windows. As a service company I do not recommend this company.
Windows installed in almost twice the time they estimated. Took time off work and they did not finish. They call me before they were leaving. I was 15 minutes away when they called me and I told them to wait until i get home, I arrived and the house was abandoned and the doors were all unlocked. Kinda weird, why didn’t they call 15 min before they had to leave? not sure.
The house was left in poor conditions in terms of cleanliness, they do not clean up after themselves. They use a rug and that’s it. After they left there was dust and debris in every room. And on the furniture that they did not move back.
On top of that the windows were left with stickers on the windows that cannot go off without scraping and a no-​fun goo gone endeavor. I basically spent my entire weekend cleaning and scraping.
John (the owner) did not answer or return our phone calls the first few days after the installation. So I guess this is part of the experience. We got a special treat after paying $ 10,000. What a fun surprise.
Summary, anybody can install windows and they did that alright. But in terms of professional service and cleaning up; this company is lacking.

We found Best Windows by their reviews on Unilocal!We were looking at a job of replacing seventeen (17) windows on the first floor of our house. We exercised due diligence and got estimates from Gilkey, Four Seasons, Feldco, and Best Windows. Best Windows not only offered the best price of the four companies we interviewed, but also were supplying a superior product. The lack of high-​pressure sales tactics, like today-​only pricing and financing scams made John seem very trustworthy.
John is personable and attentive, and kept in contact with us for the duration of our business arrangement. We elected to replace only twelve of the windows for financial reasons. John took detailed measurements and ordered the product. In 2 – 3 weeks, the windows arrived, and installation was scheduled. The workmen arrived at the appointed time and began work immediately. I was amazed that they managed to replace all twelve windows in one day. Their cleanup was flawless and the windows were very nice. The workmen also helped me correct an issue with a screen door that I had been unable to hang correctly, which was awesome for me and completely unnecessary for them, but much appreciated. The comfort level in our home during the arctic blast of the winter of 2014 – 2015 was much improved over earlier years. Also, it’s much quieter in our home and much easier to air condition the place.
This spring, we decided to finish the job and replace the final five windows. We never hesitated about calling John. We were able to get a similar price on windows that were actually more efficient than the ones we had gotten the previous year. This installation also went off without a hitch, and was done in half a day. The only small issue was that John mistakenly ordered full screens for those windows, and using window air conditioners is impossible without removing the screens. When I notified John of the problem, he immediately ordered half-​screens for the new windows at no additional charge and they were delivered in a few weeks.
We had a mechanical problem with one of the first round of windows this past August, where one of the springs that holds the sash up broke for no reason whatsoever. We immediately informed John, who had a representative of the manufacturer and supplier come out to the house to fix it. We had to wait a couple of weeks for parts, but this wasn’t a huge deal to us as we could still close and lock the window. The repairs wound up taking less than an hour, and the window is good as new, with again, no charge to us.
John is easy to work with and get ahold of. He answers his phone 95% of the time you call, unless he’s with a customer. He returns messages promptly. He stands behind his work. He provides a good value and a superior product. In the event that we ever need windows again, we’ll be sure to call John.

Full disclosure: I originally wrote this review on Angie’s List but it was deleted by their staff after using their complaint resolution process. Since I can’t put the review back up on Angie’s List (per their TOS), I’m listing it here for visibility.
I called John to replace one bathroom window. He arrived (late, which would be a common theme) with the paperwork and I paid him a deposit of $ 860 for 1 window + casement. He stated I would be contacted when someone would be available to measure.
Several weeks later I still had not heard from John about the measurement. So I called and asked about it and he said he would do it himself. He came later that week and did the measurement. He then told me it would take a couple weeks for the window to arrive at which point someone would call and schedule the installation.
Again, no one ever called. So after several weeks, I called John again to find out what was going on now that it was close to 2 months after I paid the deposit and signed the paperwork. John said he had the window and scheduled a time for the installers to do the job.
I took a day off to accommodate the installers who showed up on time in a plain white truck. The installer spoke very little English. I showed him the window and after checking the sizing said that he couldn’t install the window because the one that was ordered was too small to fit. He also said he couldn’t put the casement in but couldn’t explain why. He then made a phone call and, without saying anything else to me, left.
I assumed John would call me back once he found out about the issue. But after 2 weeks John hadn’t even called. So again, I had to chase down John by phone and ask about the installation issues. He stated it was his fault that the measurement was wrong and that he had ordered the correct size based on the installer’s measurements. The window would be in the following week. I asked about the installer not being able to put in the casement, but he had no idea what I was talking about. He said he would call the installer and find out what was going on then call me back. But he never did.
I decided I was tired of always having to chase down John so I waited. 4 WEEKS LATER, still no phone call. So I used Angie’s List’s complaint resolution to get my deposit back. Unfortunately, I was unaware that using that service means Angie’s List will delete the negative review and only allow a positive review with a grade of A or B to be put up in its place. I’m sure the fact that Best Windows pays Angie’s List for advertising services helps as well.
In any case, I did get my money back. I don’t recommend Best Windows unless you’re extremely flexible on your timetable and don’t mind having to do all the legwork to get the job scheduled and done because John won’t do it. Also expect that if there are issues not to be able to communicate with the installers which can add additional delays.

We had a big name window company come out and give us a quote and of course they tried to get us to write a check that night. They haggled with us knocking literally a couple thousand dollars off of a five window job. Ridiculous. John came in, gave us a price right away and it was the real price– a better price for essentially the same window. No gorilla in the room right out of the gate. The windows came in as promised, and the installers were in and out of the job within 3 hrs for 5 windows. Left nothing behind and everything looks beautiful. The installers were very nice and respectful of our home. It cut back about 50% of the noise from outside and no more draft! They are easy to open up for cleaning. Not only was it a great install but John was very gracious with payment. He is a real stand up guy who is proud of his business and it shows. We love best windows!!! Thanks.

Seven windows and one sliding patio door replaced. The owner is a great guy and runs a great business. The presentation, price and installation all good. We found John and Best Windows on Unilocal.Had three different companies come out and give us estimates. I don’t think we would have found Best Windows without Unilocal.No need to call anyone else. Best Windows really is the best! Very happy and satisfied.

After a nightmare with Home Depot, we called Best Windows. John came out immediate & did an estimate, gave us a time frame & had the windows installed within a couple of weeks. We are beyond happy with the windows. We have had no leaks in the basement from the windows & the windows have kept the humidity out of the basement. Very competitive price. Prompt, efficient & quick. I highly recommend Best Windows. We will absolutely be using them in the future!

John’s crew was on time, got the job done quickly, cleaned up all the debris.
I love my new windows, will use John again.

I had 4 casement windows replaced today and they look beautiful. Originally John came to my house and brought sample windows with him and gave us a quote. I didn’t feel pressured and we setup an installation date. It was easy to see why this company is so highly rated.
The installers were very professional, cleaned up afterwards and did a fantastic job. They really knew what they were doing and their installation experience made all the difference in the world. I love the new windows and they look like a high quality product. I would recommend this company to everyone.

Raphael, Jesse, and Greg came on a Wednesday and proceeded to rip our old damaged siding off the house. In the subsequent days, they put a new layer of Tyvek and ½″ insulation on the whole house before installing the new Dutch lap siding. They did an amazingly neat job, cleaning up after themselves every day, and being very careful of my foundation plantings. These gentlemen were so friendly and professional, I was happy to see them each day! They are obviously very proud of the good work that they do, as they should be. The siding looks wonderful, and the house was instantly quieter. It has also stayed very cool without turning on the AC on days nearing 90 degrees. We have received many, many compliments from the neighbors, and won’t hesitate to recommend Best Windows to anyone.

So once again my trusted Unilocalers did not disappoint. My wife and I were looking for a sliding patio door for a rental condo we own in Justice IL. We checked Google and some local ads and obtained a couple of estimates. We just did’nt feel the price or the commitment from these companies were a correct fit for us. Then I turned to Unilocal,I should have done this from the start. I am so inclined to use Unilocal for food and beverage, I simply overlooked its power for other business reviews. I found Best Windows and seen all the positive reviews and called. I spoke to John who was very accommodating and happened to be 5 minutes from the job site. John went to the location and viewed the door we were looking to replace and we did’nt even need to be on location. He contacted us and a gave me a quote immediately, and to my surprise it was 500 $ cheaper then the next lowest price. I was feeling skeptical with that, its to good to be true feeling. I did further research and reread all the Unilocal reviews. I found the BBB gave Best Windows a A+ rating which then gave me additional piece of mind. I called John back and excepted his quote thinking taxes would now be added with some other fee for removal or something. Nope that was the whole total, no hidden fee or extras. We then dropped a check for half the job off at John’s home so he could order the door. The door came in as promised and the door was installed the day it was scheduled, without any problems. The finished product looked awesome. The installers were outstanding, fast and professional. They cleaned up any mess they made and hauled away all the garbage. They even removed their shoes upon entering the residence to use the restroom. I highly recommend this company for the quality, fair price and professionalism.

We had 15 windows replaced ¹²⁄₂₀₁₄ and we very happy with our new windows. The new windows have saved us money in heating bills and outside noise has decreased.
Before contacting Best Windows, we had gotten quotes from three other companies, two were today only deals that we passed on and then we got the estimate from John. His prices were lower than the competitors and the windows were equal in value with just about the same warranty. There was no nearly 3 hours long presentation with the pressure to sign today like we received from the other big name companies. John was knowledgeable about his product and he was not pushy.
We got excellent quality windows that were professionally installed with Best Windows.

I hired Best Windows to replace 12 windows in my home. Dealing with the owner, John W. was great. He is thorough and very efficient and knows his craft. The windows were delivered. the crew came and they were quick, polite and if I wasn’t at home watching them, you wouldn’t even know they were there. The install was very
professional and the windows make a great deal of difference in keeping the house
warm this winter and keeping out the outside noise. I am very very happy and
pleased with the whole process. The price was great also. I had about 5 other estimates and some were double and triple Best Windows’ price.
Pauline in Morton Grove

Have an update: The owner contacted me shortly after I wrote this review to follow up on not having the window installed like I wanted. He indicated the windows are flexible so that you can change the configuration of them. He offered to come by to show me how to reconfigure the window and flip the screen to the side I wanted. He also showed me how to remove the windows so that I can clean them. Thought this was nice of him. After using the windows for a few weeks now, I’ve noticed a significant change. Before room would drop 5 degrees due to the draft. Most if not all of the draft is gone. I also hear less noise from outside.

I wanted to start the winter before writing a review of the work that John and team did, last summer.
I’m pretty much mimicking what others have said: low pressure, good communication, and quality work/​product. John was very helpful and gave an informed opinion on the best way to go about the work.
They took out all of my old windows and installed the new ones in a single day in my South Side, «Chicago-​Style Square», two-​story house.
My only criticism was that they were about 2 weeks late on the estimated install date. Otherwise, no complaints and not enough to warrant less than 5 stars.

Best windows delivered! I did quite a bit of research and spoke with a lot of phony sales people from 5 different companies! Everyone of them had a BS line for everything and a gimmick to go with the sell!
John was the first guy I spoke with of the 5 places I called for quotes and the first to give me a price. He came out, was no nonsense, straight forward, and confident his price would be in the same ballpark as his competitors, he was right! No sales pressure! None of that crap «your spouse has to be home!» Or «price is good today only!» He was no pressure, and knew his product and his competitions product! I should have saved myself the headache and signed the contract that day!
John came back out after I compiled all my info and quotes to measure, said he would have windows ready in about 6 weeks. 6 ½ weeks later he called and said his guys were ready to install the windows. They came the day after Christmas, installed 21 windows, insulated, trimmed out, caulked, and cleaned up in 6hrs! Never knew they were here when they left except for the excellent job and very nice windows! Don’t waste your time and good money! He stands by his product and the work!

When I bought my condo, all the windows were in a laughable state of disrepair. Held up by dowels, not a straight line in sight, flapping screens, you name it. I thought I could deal for a while but that went quite literally out the window after I opened one and it fell out of the frame and hit me on the head.
So, after much back-​and-​forth with my condo board and much discussion with contractor and architect friends and much Googling (am now semi-​expert on the subject of window replacements), I started calling around for quotes from highly ranked companies.
Of my top three picks, John offered exactly the product I was looking for at a great price. His installation crew — while sweating bullets in my 85 degree apartment — were efficient, polite, and cleaned up after themselves beautifully. (I did have to ask them not to throw the old windows down into the garden, and there were some small caulking mistakes but those are really small potatoes compared to what they put up with.) John was also super responsive and a pleasure to work with.
I was waiting for the cold weather to write a review, just in case, but since that hasn’t really kicked in yet (or can I not feel it in my warm, draft-​free home?), I’m doing it now. Good prices, good product, good service = John’s your man.
Do it. Your bills will thank you.
*As a fun aside, John’s voice was somehow recorded into my gate buzzer so now whenever someone buzzes me I get a call from «John of Best Windows.»

Once again FIVE STARS! I’ve been replacing my windows a few at a time each year when I get my tax return money. This year were the last 3 windows to go and as usual they did an amazing job for a super price. I wish I had more windows for them to replace!
The workers are on-​time, professional and friendly, and are highly skilled at what they do. Every piece of metal flashing and every caulk bead are perfect. The windows are beautiful and are such good quality my house is now silent inside and about 10 degrees cooler!
I had 2 double hung vinyl windows and a large picture window replaced for $ 1400. Feldco wanted almost $ 3,000 for the same job. HA!