Graham’s Towing Service

Graham’s towing is technically out of my area, but I request them as an alternative to the crappy tow company that is in my service area. I have used Graham’s three times so far and have never had a problem. From the dispatcher to the driver, the process has always been streamlined. The dispatcher or driver will call me to keep me informed of arrival time.
Alfred has always been my driver and is professional and wonderful overall. He is attentive to your needs and concerns and does quick work of securing your car on the truck. This company has given me the best in terms of towing service, and I have used several throughout the years.
Thanks, Alfred!

I was in La Habra tonight, entered my car and my battery was dead as I tried to start it. I called AAA and they told me to be on the lookout for Graham’s Towing. The driver, Brian, arrived within 15 minutes. Initially, I thought that this guy is very young, but based on his efficiency and customer service skills, he is very experienced and professional. He was perfect and I appreciate great service everywhere I go. I didn’t have cash to give him as tip, so I tried to give him a bottle of wine that I have in my trunk. He politely declined and and wished me well on my departure. It was a great experience considering the circumstance of being stranded with a dead battery.

Graham’s towing is awesome. I called them and they were polite and friendly on the phone. I told them our situation, and they were able to get a tow truck to us in about 30 mins. Very impressive! Our tow driver name was Daniel. He was polite and professional and a pleasure to talk to. He made the right back to the shop enjoyable. I would definitely recommend this company if you need towing service. The pricing was spot on too. Thanks!

The tow truck service is horrible. We had an appt at 7am but they cancelled the appt without notifying me. I had to call AAA to find out they rescheduled to 8am. After waiting until 8am, at 8:20am I get a call letting me know that they will be later even more for an unidentified reason. Worst service I’ve had.
Laura in the office is nice but do not use this company, very unreliable.

Quick, friendly and courteous service! Alfred came to our house, delivered our car from the shop and was very efficient and helpful. Will definitely recommend to everyone I know!

Today is probably the fifth or sixth time I’ve used Graham’s Towing over the years and I’ve never been disappointed. Ryan helped me today with my flat tire. He was prompt, courteous and, obviously, a real asset to the company. I highly recommend Graham’s Towing Service!

Over the last 15 years or so, I have had nothing but great service from Graham’s via AAA. Today was no different and Steven made every effort to be helpful and informative during the situation where I was stuck with two of my kids in the heat. Thanks for being there!

I called and was able to get helped quicker than I had imagined. Was helped buy a man named Alfred. Offered to test my battery before towing it to see if that was the case. I received great service and in any other unfortunate situation I will call these guys.

Had a tow about a week ago because my starter went out. Vincente came to pick me up. Loaded the car and got me home in no time. Great guy, actually made conversation on the drive. Thanks guys!

Garbage. Pure garbage. Had my car towed 2 miles and cost $ 70, but then $ 600 went missing from my account. Crooked P.O.S driver or someone from the office gave out my card info. Highly recommend using another towing company if you need a tow. Even if it cost more. 0 stars. I only gave it one because I had to, I would give negative stars but if only that were an option.

Called AAA to get my car towed and was told they would be there between a 30 minute time frame. Not only were they there long before that time frame was up, but Alfred, the driver, called me in advance and was very courteous. Since my car was having mechanical problems, I didn’t want it started, yet my son didn’t convey this (as I was at work.) When I spoke to Alfred and explained it, he was apologetic at the miscommunication and it was very genuine. He got it towed for me, and let me know my baby was at the shop safe and sound, and he again apologized for any inconvenience starting the car might have caused. Not many people apologize for things nowadays, so I was impressed with his ownership, professionalism, and great customer service. While I hope I don’t need another tow experience, I will certainly ask for Alfred if I do.
Graham’s Towing, you have a wonderful employee in Alfred who cares, has pride for himself and your company and gives your company just that much more of a good name.

Called because my I was concerned about my jack and my Excursion. my jack slipped and almost landed on my son who was changing my tire. was concerned about safety and damage to my car.
Called and was told CASH ONLY. I asked why since I had not only used them before but I have used a credit card, debit card AND written a check in the past. When the dispatcher (Daniel) asked if the driver could go with me to an ATM I thought, no, its after 9 pm and this sounds extremely sketchy. Mind you, the cost of $ 50 was not an issue, but who has $ 50 cash on them all the time.
Will be calling the owner to discuss my concerns with him. They are not known to have business practices like this. Never had a problem in the past. Always good, professional and prompt. Not sure what is going on.

Not happy. Waited and waited. No call backs. Kept getting bumped to the back due to AAA and PD calls. Good thing it was just a auto transport and not a break down.

Jimmy helped us out huge today. Prompt, courteous, safe; pretty much everything you’d ever want out of someone when you’re in a pinch. Great job.

Great service. Friendly staff.