Louise’s Dog Grooming

I can’t believe someone gave these sweet ladies a 1 star review just bc he wasn’t greeted when he walked in the door. Geez, relax! You didn’t spend a dime here yet you spend your time reviewing the business and even had to re do your review bc Unilocal took it off. Wow! Wish I had that time to waist! The owner is a lovely older lady. She always does a great job with my 5 pound toy poodle and my dog loves going there. Louise is always nice and courteous, she gives the dogs treats and lots of love. Unilocal and the negative reviews are not hurting her business. People know good quality service. She’s ALWAYS busy. Good for you! Thank you for always leaving my Rosie so cute and perfect. Support for small businesses!

I have seen good and bad reviews about this place and honestly I wasn’t that impressed. My cats were washed and trimmed but other things just upset me.
I took 2 cats for a summer shave. Told one price over the phone when making appointment and charged more when I went to pick them up. They don’t accept credit or debit it’s cash only and they dont tell u that prior so be prepared .
My cats had been there for about 8 hours. Once I got them home they looked dehydrated and exhausted. There not used to strangers or barking dogs so I’m sure there was no cat naps for them but My poor babies (yes there like my kids) looked like they had a hard long day. Both hair cuts looked nice and they smelt good. Nails were trimmed and ears were cleaned but one side of my cats whiskers had been almost completely shaved off and my other cat was bleeding. Whiskers are very important for kitties. This might have been an accident when shaving but I wish I would have been told. Also to have my cat bleeding from his mouth is a little upsetting. Was told he fell off the table. I do have a large cat but to be told he fell off the table makes me believe that he was out on the table with no leach or anything to keep him close when shaving. He is large but they were aware of this before I brought him and thought they would know how to handle a larger cat when they deal with huge dogs all day. To pay almost $ 100 for 2 cats to be shaved just seemed like a little too much. Maybe I just had a bad experience but I won’t be returning

We love Louise. She has taken care of our dog for almost two years. We have recommended neighbors and friends. Our family referred us. So if you base those types of referrals on just word of mouth, I think you have something great. God Bless you Louise!

I want to let everyone know that we have been taking our twin schnoodles, Jack and Jill to Elaine since they were puppies, that was 9 years ago. Their first grooming was done at Petsmart which ended up being a nightmare as we had an appointment for early in the morning yet they were not finished until just before closing, then the girl doing Jill bitched about how long it took to dry her. I happened to see Louise’s sign while driving down Whittier soon after that experience and gave them a try. Our pups, while not thrilled to get a bath and hair cut ever, do like going to see Elaine. Jilly’s hair is so nappy that I know Elaine has to spend extra time on her and neither of our pups have ever been scared to go back. She has always treated them very well and has always been friendly with us. In fact one time they were being groomed and I got stuck at an appointment of my own when they were done early, she dropped them off at my house and let me go the next day to pay her. Our daughter took her 2 multi-​poos, Lily and Butters there many times until they moved to Virginia and loved how they were groomed. In reading the reviews, I actually remember the tattooed woman who worked there and while I don’t remember having any interaction with her in particular, I do remember thinking she really didn’t look like she was doing much of anything, just standing around while Louise was checking in clients (dogs) with one dog ready to go in the bath and one on the grooming table. Perhaps if tattoo woman would have been actually doing something, she would still have a job there. So sad to give such a poor review when I am certain it’s not true. And I agree with another reviewer regarding the ones who said negative comments that live so very far from La Habra. I go to great lengths for my spoiled pups but wouldn’t drive to Ontario or Los Angeles to have them groomed. I mean really?

My original review for this establishment is thus:
«I was curious about this place and was thinking of bringing my dog here, but now I will not take the chance. At first I thought that some of these negative reviews didn’t hold much sway and that they were fake. But while trying to find out more information on their business before giving them MINE, Louise was extremely rude/​short with me and that is a huge thing for me. I work in the customer service industry, so someone who can’t even be civil just because they’re busy is someone I do not want to work with. Bring your pets here at your own peril.»
This review was taken down by Unilocal because it didn’t align with Content Guidelines. I was wrongfully accused that I was posting this review because of a friend. I don’t know anyone who takes their pets here. I reviewed them based off of the customer experience that i received, because this is a customer service based business. If we can’t review a business on their customer service, then there’s a chance that a lot of real reviews were taken down.
That’s great that other people had a good experience here, I did not and that’s what my review is based on.

I’ve taken my dog here a few times. I’ve never had any problems with service and have to say when I got lost trying to find this place from getting off work They were kind enough to drop my dog off at my house.
I would strongly ignore the negative posts you see below as they are just reviews from ex employees. There’s a website called
for those kinds of reviews.
Overall the price is great and they really do a great job!

I saw the reviews, had my dounts but I was curious and after. checking all placed in La Habra I called here. Spoke to louise, asked her Qs regarding her Unilocal reviews
Spoke for about 20 to 30 minutes. I decided I would try it, walk in and decided to go and meet them. Its small, its affortable. My dog was a mess. long hait… not groomed and probably a nice little job for the groomer. I stayed for a while, I went with my gut and left her there. Came back in 2 – 3 hours considering she had plenty of dogs there.
My 12 year old dog looking beautiful… from a long unkept hair to a gorgeous bright short hair.
They do a great job
I suggest if you’re apprehensive like I was stay there. And watch your dogs reaction, anything outside of the norm then worry but im happy I went. I’m prob taking her there now
I found my new dog place!!!

I have been going to Louise’s for over 25 years and she has bathed and cared for our many dogs from «womb to tomb» and I never have had ANY issue with her being mean or mistreating our animals in any way. These are two of the nicest and most honest women I know and after all these years are like family to us.
Yes, the smaller dogs go into cages and if a dog is aggressive, they do what have to do to control the animal, but I have never heard or seen them mistreat any animal in their care. You do not stay in business as long as they have if you mistreat peoples pets, give me a break.
What you get is a warm smile, people who love animals and who do a very good job for a reasonable price. As a matter of fact, I am taking my three mutts in for «mistreatment» first thing tomorrow morning.

I have been a customer for 10 years. All of you that are lying about the abuse that Elaine and Louise do should be ashamed of yourself. I don’t know the details of
why or how the groomer was let go, BUT I do know that the statements in the
negative reviews are unjust and hateful. Trying to ruin Louise and Elaine of out
pure hatred and false reviews. How sad to be such unhappy people to act this way.
Please give these ladies a chance. Don’t let other people make your decisions for
you. Do you really think ALL of us would keep going to a place with our dogs and cats
if we saw any signs of abuse? Please use your brains that God gave you.

I am a long time customer of Louise’s Grooming as is my elderly neighbor, Emma. We have both been customers for over 20 years and have never experienced any of these issues as ‘claimed’ in these horrible reviews. I only found these reviews by accident because I was away from home and needed Louise’s phone number, via the internet, which led me to Unilocal.I have written just three or four reviews in my lifetime but when I saw these lies, I felt I needed to correct the record.
It is true that one employee, with a lot of tattoos, was rather rude, but she has been gone for awhile now. Louise has groomed all of the dogs I have had through the years and I am taking my cat in there tomorrow. And get this, I usually ride with my neighbor when she takes her two dogs in, as they get rambunctious in the car. But, as she has become more home-​bound and has a hard time getting around, Louise offered to pick up the dogs at her house and then she drops them at home at the days end. THAT IS CUSTOMER SERVICE AT ITS FINEST!!!
Do not believe the lies spewed by these so called customers. It is clear to me that they have an agenda. As the previous reviewer stated, some of these reviewers list there home locations as Ontario and Los Angeles. Who in the heck drives all the way to La Habra for dog grooming? No one does.
So, take your pets to Louise’s and relax, they are in friendly, capable hands.

I have been using Louise’s Grooming for over five years, and have always been extremely pleased with both Elaine and Louise. Most of these negative reviews posted on here are from a disgruntled former employee and her friends that she persuaded to leave negative reviews. This ex-​employee was let go for exactly the type of abusive behavior that she is accusing Louise and Elaine of. The place has always been as reasonable clean as you would expect a dog and cat grooming shop could during working hours, and I have never seen any urine or feces on the floor of the shop. I can also say that I have never heard any of their staff screaming at or mistreating any animals. I take both my dog and cat their regularly for bathing and grooming, and I have absolutely no complaints. So before you believe all these negative reviews, you should find out just exactly who is behind them. If you remember a rather rude heavyset woman with tattoos all over her body, she is the one behind most or all of these negative reviews. Doesn’t it strike anyone odd that two people from Ontario and one from Los Angeles would drive all the way to La Habra for grooming, especially when they claim that the service was so awful. These are planted negative reviews, so just don’t believe everything you read. The phonied-​up customer card that is posted stating that the dog bit her and she hit him is not something that the customer would normally even see, let alone be able to photograph, and the disgruntled ex-​employee is the one who made up that card, photographed it, and posted it in revenge for being terminated. Please go visit this business and evaluated the operation for yourself. I am positive that you will never find anything to substantiate these negative reviews.

I am only giving this place 1 star because I have to this shop is the most filthiest flea ridin place I have ever been to I have seen the worst animal abuse I have ever witness in my life at the shop they act like they care about your dog or cat and in reality all they are is money to them they could care less what happened to your dog or cat they put them in cages with dryers on them that are so hot that the dogs and cats are actually cooking in the cages I have seen dogs be hit with brushes I have seen cat get to the point of passing out because they are tied so tight to the table they can’t breathe so whatever you do if you love your dog or cat please do not take them here I know this shop has been in business for a very long time but it’s time for this shop to be close and for the groomers to retire before another dog or cat gets killed

First off, I’m only giving 1 star because I have to. Secondly this place is incredibly unsanitatry. The groomer, (Elaine has sprayed bleach on the floor over the dogs pee, poop, while the dogs run through it or even in the dogs faces) The owner and groomer Elaine in the front are very aggressive. Being an x bather for this place I saw more than enough. At time more than I could handle. On more than one occasion I saw dogs kicked, punched, both by Elaine and Louise. Also cat (s) hung by the collars and ripped around on the floor. On a normal day I went into work, and because Elaine «trains» dogs, she brought in a male black German Shepard specifically named ryu, Carmen Garcia is his mommy, he got so excited to see me and tried jumping the front desk area, Elaine grabbed him by his collar and ripped him back so hard he flew into the groomer table and fell, then stuffed himself in the corner, Elaine proceeded to kick and punch him yelling repeativly in his face NO. the owner louise came in behind me opening the door and the dog tried to run out because she scared him, she again scolded him. I understand there is a certain degree of punishment that should take place when a dog disobeys, but this is something that was taken way over board. I confronted the owner after Elaine left and was called a liar. What I saw that day has gone on over the years, and I was made to feel as if I was lying and told I was lying and that I had a different point of view of what abuse was. That was, and is flat out ABUSE and was very sad to watch. I reported her that day. I have made attempts to find Carmen, but they hid her information from me. Please think twice before you take your animals here. The exterior «friendlyness» some of these other reviews speak of is not extended to your animals I assure you. I am not just saying this to bash this place. It is unsafe for your fur babies. You can ask to stay and watch them groom, that is your right. Its about the only thing that will keep your babies safe. I am going to attach a client’s card to this post so you can see the owners comments on the dog she groomed and what she did to it. Think twice!!! You have been warned…

Please whatever you do, DO NOT GO HERE!!! Louise and Elaine repeatedly beat the dogs. They lock them up, scream at them, knock them in the head with any object in their hands and over all just do not have the compassion it takes to be groomers. Louise has sent a dog into a seizure by hitting it so hard on the head. Unfortunately, that baby passed away. Thank God the only loving groomer has left, that would be Lisa. Also, do not let Elaine offer to «train» your pet. Her so called «training» includes strangling, punching, kicking and mentally destroying your four legged family member. I can not stress enough, DO NOT GO HERE. it’s unsanitary and not worth risking your baby’s life or health!

Love these ladies! They are always so accommodating and friendly. Elaine has been grooming my German Shepherd and Maine Coon kitty for five years. She does a great job!

I have been bringing my dogs to Louise’s for over 23 years… why do I keep coming back? Because I know Louise and Elaine are true dog lovers. Elaine respects and handles my dog’s with years of experience behind her. I know when I leave my dogs (90lbs and 4.5lbs!) in Louise and Elaine’s care they will be well taken care of and when I pick them up, beautiful! Louise and Elaine have been in this business for a LONG time… they know what they are doing… I’d much rather give them my business than some pop-​up dog groomers or big business groomers… I’m sure they are not the only groomers out there that know what they are doing but my choice as long as I have dogs (they do cats too!) will be Louise’s.

Do not go here at all costs!!!
They yell at thee dogs and leave them unattended!
My dog passed away from internal bleeding 2 days after she got groomed her and she was very scared when I picked her up.

I have been taking my dogs here for a few years now. I’ve always dealt with Elaine who has always been very sweet with my dogs and very accommodating. I can usually get a same day appointment. My Aussie can be very nervous which is why I switched from Petsmart and I’ve never had a problem here. I like that she will just let the dogs lay by her if they want to while they are waiting their turn to be groomed or picked up. Although my Great Dane would rather jam himself in a crate. They take big dogs too. Nothing but good to say about my experience here!

I was a little nervous about taking my cat to a groomer because she’s a little touchy and fast with her claws. Elaine did a beautiful job with her and said she hadn’t been a problem. My cat even seemed very happy with having been pampered.

So RUDE. My mom’s put up with a lot from this groomer over the last 7 years just because her terrier is nervous and was used to them. Uneven quality of cuts, curt behavior, and nicks and stratches on her dogs belly. I’ve taken my own dog there to sometimes just because its easier once they have your dog’s innoculation records on file.
No more. Not ever.
My mom called them the day before, as usual, to let them know we were bringing the dogs by in the morning. Got their machine, but no biggie; she just said to call if there was a problem. I get there, dogs in tow, and they tell me they are short handed and can’t take the dogs. I say fine, but why not the courtesy of returning our call to tell us so? «Too busy.»
My mom called back later to complain, reminding them she was a long time client who at least deserved a returned call. They said if she didn’t like it to go elsewhere. So we did.
Pet Lovers Grooming at Beach and La Habra Blvd. did a much better job in less time for exactly the same amount of money. And they were actually polite to us. Who knew?!