Santa’s Garden

DO NOT come here to buy your Christmas tree! First off, they follow you around and breathe down your back throughout the whole tree lot. I came one evening with my husband and toddler son. I wanted this to be a fun experience now that we have our son and start family traditions of our own. The older gentleman working there was following us not allowing us to look for our tree in peace. He was throwing sales pitches at us and just bombarding us. I was so upset that I felt suffocated. Not to mention that the trees are super expensive too. I caved in and saw a little 5 foot Douglas Fir tree that I wanted which was one of the more cheaper priced trees on the lot. With the tree and stand was $ 99.00.
Took the tree home and absolutely no Christmas tree smell. I’m not exaggerating, no smell and I was so sad. I never had a Christmas tree that never smelled. I had to light up scented Christmas candles to make my home smell Christmassy.
I called Santa’s Garden the day after telling them that my tree didn’t smell and that I wasn’t satisfied. I spoke with the owner Jay Eiler and let me tell you, he is something else. I explained my situation and disappointment. Jay told me that Douglas Fir do not smell, NOT TRUE. I told him how COSTCO was selling the same type of trees and they smell beautiful. He said I don’t care what Costco sells, all I care is what I sell. He was so rude that of course I raised my voice. He asked, so what is it you want me to do? I said I either want my money back or a tree that smells. He said he will exchange it. I then asked him that I live walking distance from the tree lot and if someone can help me to pick it up because my husband is a Firefighter And he will be working for the next few days. He told me that I was asking for a bit much and no he could not. He then said, you think if you bought a tree at Costco and you wanted to return it, you think they would pick it up from you? At that point I was so upset and told him that his customer service was terrible and he was rude. He told me to calm down, that he is a «MAN» and he DEMANDS respect, then he said this conversation is over and that was that. I never went back in to exchange the tree because I never want to step foot on that lot again.
You would think that with everything going on in the world, people would be a little more helpful, nice and understanding. This should be a time of happiness, forgiveness, love and peace. I thought maybe Jay was one of those good people who would have helped me out since my husband was at work saving lives and helping people.
Please reconsider your options and go elsewhere like Costco or just another place in general. These people are money hungry and so disrespectful.
If there was a no star option that’s the option I would choose.

Probably the most expensive of ALL the local pumpkin/​Xmas tree farms in the area. Owners are eyeballing you even if your spending money. Bought an hour long bracelet for 4 kids…120.00,…for an hour and they make sure you don’t go over an hour. 30 bucks an hour is more expensive than Disneyland.

Extremely expensive! Bounces are 3 to 4 dls and kids can only slide twice. We were there 10 minutes and spent 20 bucks! WTH!!! I mean, I do understand that the point of this is to make money but not rip money out of people! Never coming again!

I wish there was no star option. I visited their pumpkin patch area meant for children. But what I found was all kinds of dirt on the toys, Unhygienic bathrooms, rude and extra smart staff… Before going for any ride these people will never inform you about the turns and timings… As soon as they see that child has started enjoying they will say it’s over… and without knowing your consent or permission they will throw thud child out from the ride… And doing so if your child falls off or if your child is hurt… They will simply ignore !!! And more interestingly, the scheduled time was 6pm pst for closing the play area. But stuffs were being inflated from 4pm pst onwards. When I approached the cashier for refund of tickets he simply said NO And how can I forget the price of rides??? Whooppy… It’s so costly…

This has always been a fun place for families to go to have a day/​night out to do the whole petting zoo, bounce house and what-​not.
the REAL magic is the Transformation of it being a «pumpkin patch» (and that term is used VERY loosely, in which I am referring to this as a location that sells pumpkins. there is no actual growing/​or vine cutting done here.)
During December The festivities change to a Christmas Themed Extravaganza, where (again) there is no actual growing of the product being Sold… BUT THERE IS A PETTING ZOO!!!
and then during the less eventful months they sell strawberries.
…ahem…
…yes…

This is second time I visited this pumpkin patch and I think it will be the last. $ 3 to $ 4 per kid per jumper house/​slide. A kid gets to go just twice down the slide. The attendants look and act so mean. If the kid forgets to take shoes off, he will yell at them. Pumpkins don’t look very nice and very expensive. Wristband for 1 hour unlimited use of jumper is $ 30 per kid. $ 30 an hour!!! Wth

We first came to Santa’s garden last year with our Softball team for a night of fun. The girls LOVED it so of course we had to bring our new team back here this year and… they LOVED it. It’s pretty hard to make 11 yr olds happy these days, but this did it.
We found the prices to be actually less than other pumpkin patches (one in Brea was charging 5 – 6 tickets per ride at $ 1 a ticket). Santa’s Garden inflatables are 3 – 4 tickets.
The pumpkins are top notch! Friends went to Cal Poly last year and said so many were rotten they didn’t even get one. Not here. There were no rotten ones, plenty of choices for sizes and even had white ones! hard to find those these days.
To each his own, we had a great time (actually brought our kids back Sunday for another round of fun) and we will definitely be back next year.

There were a lot of activities for children, if you wanted to spend $ 3 – 4 dollars per bounce house/​slide. The best pet was the petting zoo. All the goats were nice. The alpacas didn’t seem to into it though.
Pumpkins are 3−4x the price you’ll find at the market.
The worst part was the ticket employee. He was an older man, and he was extremely rude. Grunting and complaining about the bills we chose to pay with. Not friendly at all. This was my first experience at any pumpkin patch, and he started it off very poorly for me.

Place is a huge ripoff! Don’t come here! The prices are outrageous! If you have a large family you’ll go broke!

I only come here for the pumpkin patch and have never been for the Christmas trees. So this review is strictly on the pumpkin patch.
Even as an adult I get excited to come to a pumpkin patch to look at some pumpkins. Mainly excited to take my kids though. I have been coming here for years and always make the time during October to take my girls. I know there are tons of other pumpkin patches that have way more pumpkins and things to do, but I guess it’s just the tradition reason I keep coming back.
In reality it’s just an okay pumpkin patch. They have a lot of really big slides and jumpers for the kids. My girls are small so some are too big for them. They have a petting zoo which is 4 tickets a person. The animals sure we’re starving! They also have a little train ride that goes around twice which is 4 tickets each. Most slides are 4 tickets each as well. It is a $ 1 per ticket. It’s okay pricing but can eat a lot of your money if you have multiple kids.
I would never buy a pumpkin here. I like to look at them but they are at least $ 20 for a medium pumpkin. I know I can go to Trader Joes and get one for under $ 5. We just go for the experience.
They have a lot of parking around that leads to dirt and then all along Del Taco and Carl’s Jr. It’s not that big. Once my girls get bigger I’m sure we will head to a bigger pumpkin patch with more to do. But for now we do enjoy coming here.

Sadly I think this will be the last year we will ever attend this pumpkin patch. We have gone now for the last four years and every year it seems to get worse and worse. Last year the old man that runs the place got into a argument with one of the dad’s in my party because he went screaming a cussing in front of young children over parking where we thought was parking but apparently his no parking sign went missing. After he realized that the language he used was appropriate he apologized and we went on with our night. So we returned tonight and asked about the wristband deal that we have always got every year but this year they didn’t have a sign. well he said sure I will sell you one it’s 30 bucks a piece. We had 3 kids and refused to spend 90 bucks for one hour of inflatable slides. We chose the buy 60 get 10 free and it actually was a better deal in the end. We would have bought the wristbands had they been 25 each like last year. So after we bought the tickets the kids went around on the slides they had fun but each slide takes 3 – 4 tickets and just to give you an idea if you buy the tickets outside of the deal they are 1 buck each and the kids can go twice down the slide. I am not sure if our kids were the first ones for the day or what but a really rude man followed us around the entire night and yelled at his workers every time on what the rules were and what to do. It was so embarrassing to listen too and see. I felt so bad for the workers. This business is all about the money and not about customer service or quality. It’s a shame cause it could be so much more fun.

We were trying to find a pumpkin patch to take the kids, and I stumbled upon this review. Yay!!! I loved it. It has about 6 jumper/​slides? 3 bouncy houses for smaller kids, petting zoo (well kept), a train and a small area with pumpkins with two small photo op areas. My kids loved it!!! The price range I think was what I’ve paid at other places like this. Staff was very nice and professional which for me put it over the top for me. At other pumpkin patches the staff is not great to say the least. I think this will be our family’s new place. Thanks again Unilocal!!!

This morning, my small family and I met a friend at the pumpkin patch who was going to take our pictures. We were the first ones there, and spent probably 20 – 30 minutes taking pictures. During this time, the staff didn’t speak much to us, but when they did, they were very polite. We finished our pictures, and headed back to the parking lot, intending to say good-​bye to our friend, and come back into the patch to let our daughter play. As we exited the pumpkin patch, an employee came up to us saying that they usually charge for photo shoots, and that since we did not pay for a photo shoot, we should at least buy something. I totally agree with him on this, and told him that we planned to come back in. He wouldn’t drop the subject! He went on & on & on about how we could at least spend a couple dollars since we’d taken pictures there.
As a local small business owner, I felt that the was he approached us was very inappropriate. It is certainly polite to make a purchase when using someone’s property (after all, I always buy a coffee if I meet someone at Starbucks!), but it is not an absolute requirement. We were not informed about there being any fee for photo shoots, and, although my friend and I are both photographers, we were just taking unpaid, informal pictures of my family.
Had the employee approached us suggesting that we make a purchase, and simply said «ok, see you in a minute» when I told him we would return, my thoughts would be different. In the end, rather than go back into the pumpkin patch where we had been spoken rudely to, we simply went home!