MD Plumbers

This review is way overdue. I called MD Plumber a long while back to help with a plumbing problem. Unfortunately I had to run to work, leaving my elderly father to deal with them (or for them to deal with him).
They came over right away, diagnosed and communicated the problem to me by phone, fixed the problem promptly, and was nice to my dad. Very fast, professional and easy to work with.

Mark Dermick will refer to his extensive experience and scare you about ugly worst case scenarios (which are hard to dismiss with plumbing issues). It’s a tactic to get you to agree to his outrageous prices on the spot. I fell for it once and paid the bargain price of $ 1000. Won’t ever know what I actually should have paid.
Yesterday, I called him again for a toilet repair. He looked at it and quoted $ 375 plus parts, but said he couldn’t warranty his work because it was such a complicated situation. I trusted my instinct this time, refused and called another local plumber off Unilocal.Fixed today for $ 185 TOTAL, plus a warranty on work performed. Bingo.
Just do yourself a favor and get a second opinion. If no one else but Mark is available in an emergency, wonder why.

Overpriced and they left my house looking like a tornado hit. I had just had my carpets professionally cleaned and after this plumber came, I had muddy spots throughout the carpet. They carelessly left my bathroom in a state of chaos and then the problem they «fixed» happened again two days later. Ugh. Save your money and call someone else!

Great service, comes to my house very fast, solves the problem I had fast enough.

I’ll start with a summation: Over priced, unprofessional, and based on conversations with other plumbers regarding my situation, either inexperienced or willing to do uneccesary work.
Over priced: I had them clean a drain and the total cost was $ 200, and that was supposedly a «deal» because my tenant knew the guy. I’ve had others out for the same reason for half the price. Because the problem came back (through no fault of theirs, it was already a chronic issue) I inquired about running a camera in the pipes and was told it would cost about $ 400. In speaking with another plumber I was quoted $ 200-​$ 300 for the same service.
Unprofessional: I had an appointment (to run the camera) but had to postpone it one week. In the conversation to reschedule I confirmed the date and time of the new appointment to make sure that we were on the same page. 30 mins before the new appointment, having received no confirmation call, I called to make sure we were on. The response was that they didn’t know the appointment was still on because I hadn’t called to confirm. Um… anybody here own/​run a business? Do you wait on customers to confirm with you, or do you take that as your responsibility? Exactly.
Inexperienced: After finding that I had no appointment I called other plumbing services. I spoke with one (highly rated) plumbing service who actually referred me to another that specializes in the camera procedure. He told me, based on my description of the situation, that the camera would be useless and that and that I would be better off just spending the money on the repair that likely needed to be done anyway. Mind you, this new plumber doesn’t do that work, and therefore had no stake in my decision. Considering the fact that MD Plumbers had direct experience with my drain, I think they should have known and shared the same information.
In the end, I’m happy that the appointment was broken. I’m tempted to recommend others in this forum, but I feel bad enough skewering any business. Still, this is my experience.

We were very pleased with the service we received from MD Plumbers. We had a leaking faucet and pipe. We had someone else attempt to fix it with no luck. MD Plumbers were able to assess the issue quickly, order the part needed, and return to fix it, so we didn’t need new hardware/​new faucet, which was also mentioned to us by someone else. The plumber was on time and came the next day after we called. I will be calling them again when we need a plumber.

I called around to a few local places and received a few quotes for a plumbing issue we had in our home. Everywhere else wanted to charge me two fold what these guys quoted me. MD Plumbers was very fast and showed up at my place hours later. It only took them about 30 minutes to fix the problem. They were very professional, affordable, and were also friendly. My experience awards them 5 stars.

I recently called MD plumbing for a urgent request and they were onpoint. MD found a way to squeeze me in to provide same day service for 60 bucks. By the way, i called other places such as Powers and Bill Howe and their quotes were much more expensive. I would strongly recommend MD.

Called a couple places and they were all booked except for this one. The plumber came very promptly and was able to solve the problem we had in the shower fairly easily.
The labor is pretty expensive but the plumber was nice enough to give us a discount so if you are in need of quick service and don’t mind shelling out more cash this place is fine.
Note*: The problem was fairly simple, the insides of the knobs were broken so the water wouldn’t actually turn off when we turned it to the «off» position.

So MD Plumbers saved me again.
You know those premium «flushable» wipes (baby wipes for spoiled buns)? Well, in small print, they say not to flush. I found out the hard way.
Mark and Scott rushed over with a special tool and saved the day.
They’re not the cheapest, but they are the best. Thanks guys.

I don’t recommend him.

Mark showed up on time and got the job done well, even when it was Sunday.
He was very professional and explained the problems and solutions clearly.
I would call him again next time.

I had a very different experience than the other posters here, ultimately.
Mark showed up on time, and called to say he was coming, which was good. He seemed very professional.
He charged me $ 500 to reseat a toilet, replace a valve and fix a sink leak. His total time spent was less than two hours, and only $ 50 was for materials, so I think the hourly rate is pretty high.
I also had him reattach the feed line to our icemaker. We had had hardwood floors put in the kitchen (and the rest of the main level) the day before, which was why we needed the toilet reseated.
He did not properly protect the floors before pulling out the refrigerator, and as a result, two sets of long grooves were pressed into the floor. I just got a repair estimate of about $ 600.
I didn’t notice the damage until he had left, and when we called him back, he denied any responsibility, and then threatened to sue us!
I suppose if you have unlimited financial resources, as well as little regard for the appearance of your home, Mark would be a good plumber to hire.