Orkin Pest Control

I filled out an online form requesting a call back for services and they never called me. I called and they said they would call back and they never called me.
Apparently I need to find another place that actually wants our business.

What is the point of scheduling an appointment with a client, if you don’t keep it? At the very least, you should have the common courtesy to call and reschedule. I wasted half a day waiting on a no show. That is time and money out of my pocket because I missed work. I will never call them again.

They came to my house and collected some «samples» from my home because they said they had no idea what the droppings were. After showing mangers and «upper management» the samples, they called me to tell me they have never seen them before and basically to call someone else. After consulting a different company, it happened to be cricket droppings. Hasn’t Orkin been in business for a real long time? Guess they never seen crickets in Southern California before… weird

Not impressed with their customer service. Want $ 95 for technician to visit for estimate, which is taken off bill later provided you go with them. Very vague and full of excuses as to why they can’t tell you if it’s between $ 100 or $ 1000. Decided to go with a local SD company.

I signed up for Orkin’s Termite Plan which cost me thousands of dollars at initial sign up + $ 200/​yr annual inspection plan. After 5 years of this plan, I found there is termite infestation by 3^rd party inspection when I was selling the house. Surprise… Orkins came out and said there is no problem, yet the two other 3^rd party said there was. Since Orkin says there is no termite, there is no problem. since I’m opting to tent because I can’t sell my house in current condition, i’m entirely responsible for the cost unless I want to pay them anotehr $ 2K or more to tent by Orkin. oh, and they’ll be nice enough to give me discount… I will NEVER EVER use Orkin. They hide behind their big brand name and too bad, sorry you have termite while you were under our plan. We will tent for you if you pay us again…

Orkin helped us with our pest issues in our apartment when our manager and his pest company failed to do so. We were having issues with roaches and bedbugs, and our apt manager kept sending this sub-​par no name company to our home, I assume because he was cheaper. After about 5 sprays and we still had roaches, we decided to go with Orkin. So glad we did. No more roaches after ONE spray. They came out an additional time because of the monthly contract. I canceled after that time because they did what they were suppose to do… get rid of our bugs. No more bed bugs no more roaches= me happy.

Orkin came out to my house to inspect an insect infestation, I called on a Friday morning and they had John Osterloh at my house within 2 hours. Immediately John knew it was a mite infestation based on the story of what I had experienced thus far. John inspected my master bedroom balcony and discovered a dove had built a nest on a wooden beam just outside my mater bedroom balcony and it was not visible to me because it was hidden in a corner high on the beam. The mites had attacked me in my bedroom over night and had infested my bedroom so John immediately fumigated the entire exterior and interior of my home including my car and my garage as these insects spread very quickly. John came out a series of 5 times within 30 days and my mite infestation finally went away. Orkin was very thorough with the use of their products and John was very personable. I would highly recommend them.