Baird’s Drain Cleaning

The ONLY reason they didn’t get 1 star is because the cheap prices, BUT you get what you pay for. The dispatcher may very well be the rudest woman on earth, always pissed off. As proven by previous comments on their Unilocal.That being said, the last time they sent a plumber, the guy just walks in the home, no call, no door bell. Let it be known, That’s a GREAT way to get shot… In my home. He comes in, immediately begins to use the restroom, without even closing the door. Then decided to get to work on my sink. He banged his tools on the cabinet, cracking the wood and chipping the paint. I did not notice until after he left and I immediately called the dispatcher she told me he doesn’t work for the company that he’s just a subcontractor I said that’s great can I find a way to talk to him she says, I’ll have them call you. Of course he never did so I called back and was completely blown off by the dispatcher again.
This place is horrible you get what you pay for it and I would never recommend them to anybody

10 Stars if I could. I panicked when my kitchen sink drain turned into Old Faithful. A neighbor recommended I call Baird and what a wonderful tip. Jaime came out as scheduled and the drain was cleared in no time. Most of the time when I need a plumber it is for a clogged drain and this was by far the best experience and for an incredibly reasonable price. I cannot understand any of the negative reviews as I would not even think of calling anyone else. Awesome job Jaime!!!

This company is AWESOME! We use them several times a year (old house, old pipes), and they get the drains unclogged every time for a great price ($ 35 and of course I tip). When I call in the morning, they call me back w/​a 2 hour time frame AND give me a 20 minutes heads up call so I can leave work. They’re in and out of the house quickly, and then I’m back to work. Highly recommend!

Have used this company for years! Even the Lady that takes phone calls is the same one. She is matter of fact, no BS and that is what we like! Josh is a gem! Ask for Josh… you will be pleased. Excellent work at excellent prices. won’t call anyone else!

Same day service, tried to unclog via clean out and when that didn’t work they climbed up to roof and cleared the drain in 2 mins from roof. Great service for the price, can’t recommend more.

Was having trouble with our kitchen sink. I took all three pipes out and they weren’t clogged. So I called our plumber. Are I described the situation to him he told me to call Baird’s. I was sceptical at first. I called them 8 am the last on the phone said they would call me around 9 to give me a time they would come by. She called on time and gave me a window of 10 – 12. They showed up at 11. They were great. He knew right away what the problem was. Took care of it quickly. The best part was that it only cost me $ 25. I would highly recommend them.

Call on Saturday morning, main line drain unplugged by 2PM with a 30-​day guarantee and the option of video scoping it for $ 75 if more problems pop up. Total cost $ 225. Took the plumber about 10 minutes. Worth every penny. Carol was terrific. Thanks!

I had the best customer experience today. Had a clogged sewer line, called it in yesterday and completely fixed by 10 am this morning. Josh came out and was super nice, knowledgeable, and informative. Took the time to educate me on what was happening and why it happened. Had another big name company come out and take a look at it and wasn’t feeling it. Got a referral from my realtor who uses them all the time for her rentals and couldn’t be more pleased. Feel like I’ve really discovered a hidden gem. I can’t relate with any of the negative reviews. Will be using them again for sure

I’m done with them after 20+ years. I am a landlord and have used them for many years but since last year their reliability is non-​existent. Sure, their prices are low, but if you can’t be sure that they will show up, it is not worth it. The tenant calls when there is a problem; they want it fixed the same day or at least by the next day. It’s the same routine. Carol says she will call you back with a time frame — instead, I have to call her. She tells me someone will be out there between 3:30 — 5:30. No call. I call at 4:45 and you get the voice mail. You ask for a call back and confirmation that someone is coming. Silence. How can you run a business like this?! They will no longer have my business.

These guys… never a problem… well sometimes… but…if you want expeditious service with great receptionists and high prices… do not use Baird’s. My own plumber recommended these guys… because they are the cheapest in town… almost 15 years ago… and I am so glad he did. I have saved literally over $ 1,000 because they are that reasonable.

WOW! Just amazing. I called last night for a septic clog. I was able to have someone at my house first thing this morning. $ 50.00 and the problem was all fixed. (not to get too much into it) They assessed the situation and was able to diagnose and fix the clog within an hour. Professional, straight to the point and friendly.

Couldn’t have said it better then a total quote from Jen K. except for the fee is 25 $ (still really cheap!)
«I’ve used them numerous times, and never had them flake.
They don’t come when it’s convenient for you. You can pay someone real money for that, not 20 bucks. They come when their guy is in the neighborhood. If you can’t be there, call someone who charges more for the convenience of working with your schedule.
The lady who answers the phone is abrupt. She’s not actually rude, she just doesn’t waste any words, doesn’t want to hear your story, and isn’t going to mess around with explaining why they’re going to tell you when they’ll be there, and not the other way around. She will call you back, always, it just might not be fast enough for your taste. It’s $ 20 and guaranteed for 30 days, people. You don’t need someone to sympathize with your babysitter problems and work around them for you. If you do, call someone who charges more for that convenience.
As for their service itself, they’ve always gotten the job done. Always. And when it was a tough job the dude hung out and tried the best he could to make it work.
Only reason I don’t give the 5 stars is because I really don’t care for one of the guys that they send out. But hey, he’s in my house for 10 minutes, and it’s TWENTY FREAKING DOLLARS so I just make sure not to start a conversation.
Come on people. You can’t have it both ways. You either pay basically NOTHING and maybe sacrifice some of your precious time and deal with the misery of not having someone laugh at your jokes, or pay the going rate for a more „professional“ service who have a bazillion technicians whose shorts aren’t falling off their butts and enough coverage to make sure each precious snowflake is accommodated.
TWENTY BUCKS.»

Cheapest drain service in town. I’ve read complaints about the receptionist being rude, but I use them for their reasonable prices and as long as prices stay low, I can care less how my 2 minute interaction with the operator goes as long as she sets an appointment and they make it out on time and do the job.

STAY FAR AWAY from Baird’s. This is the most unorganized, unprofessional company with some of the rudest customer service I’ve ever experienced.
I received a call at 8:15 am from the scheduler, Carol, stating a plumber would be at my house between 8:30 and 10:30 am. Fine. The plumber arrived at 9:15. Rather than calling me himself, he called Carol to have her call me to ask me to go outside in the back alley and show him where to park. I first looked out in front of my house and noticed there was plenty of street parking the driver could have used. No problem, I headed out back and found the plumber’s truck, nobody inside, parked directly in front of and blocking a set of 4 garage doors.
Since he wasn’t in the truck, I couldn’t show him where to park. Out of nowhere I hear the guy yelling «Yo! Where is (address)…Are you (address)???» I walked back around front to find the sloppy, rude plumber and tell him he can’t park where he was because he was blocking other resident’s garages. He yelled again that it would only take him two minutes. I insisted that he move the truck back 30 feet in front of a fence where other cars would be able to safely pass. He made a series of rude comments, pretended to get in his truck to move it, then inexplicably drove off and did not return.
I called Carol back and explained what had just happened. In her typically annoyed voice, she said she would check the schedule to see when someone else could come out and call me back. After a few minutes, I called back and told her to cancel the service as I would be taking my business elsewhere. «Okey dokey», she said, and slammed down the phone.
Do yourself a favor and find a real plumbing service to do your work. By the looks of the plumber, you likely wouldn’t want this cowardly slob stepping foot in your house anyway.

Very responsive and reasonable rates. They have taken care of the problem everytime.

CAROL IS THE ABSOLUTE WORST. I had a clog in my bathtub and they came sometime this morning to fix it while I was at work. I don’t know if it’s a coincidence or how it works, but suddenly my downstairs neighbor is having issues with her toilet. I called back to see if Travis could come back out (it was 2:30pm at this point), and she said no one was available. While Carol was explaining so rudely how plumbing worked (mind you, this clearly is not her job), I asked for her name and manager’s name. She said her name wasn’t relevant and there was no manager. And then hung up on me. When I went on Unilocal,my coworkers and I had a field day reading all of the comments about the same unhelpful, nasty receptionist. Pay a little extra for the professionalism and thoroughness.

Let’s start with the attitude of the phone lady Caroll, who made me feel so unwelcomed calling ing. Going over to the Drain cleaner (TRAVIS), he really acts sketchy, and gives you not a trustworthy feeling.
If you live in an apartment building, and you have to pay yourself for the drainage service due to a clog WATCH OUT!!!
Last week they came over to unclog my upstairs neighbors. Instead of getting rid of the clog, Travis snaked the problem on to my unit downstairs. A little week later, all the water was coming out of the outside pipeline in my patio.
Instead of solving the entire problem, they make you wait a couple days so they can come over to bill you extra.
Therefore, THIS IS NOT THE CHEAPEST DRAIN CLEANING!
It’s a SCAM!

They’re the best! My landlord recommended them to us whenever we had to get our super old pipes snaked.
They are efficient at scheduling and prompt in arrival. AND THEY ARE SO FAST. They can get a drain from 100% clogged to 100% clear in a snap (I suppose depending on the problem. We have only needed snaking).
Also, I think we paid $ 30 each time which is a steal. The people are nice and professional and have a good sense of humor. AND we saw no plumber’s crack, always a plus.

Found Baird on referral list at
. They came highly recommended by several people in my neighborhood.
Fast, efficient & the price was right! Basically 5 stars!

Borderline between two and three stars here, but I’m feeling generous. Drain clogged in the house I’m renting. Landlord contacted these guys, these guys reached out to me to set a time to come. Granted, they reached out to me immediately but they practically harassed me in doing so. They called me three times in about 30 minutes between approximately 7:40 and 8:10 a.m. First of all, that’s a little early to be calling at all, but three times in thirty minutes? I was up, so that didn’t matter, but I was on work calls all morning and I couldn’t answer.
I call them back, am greeted by a surly woman, and we agree to 10:30−12 for service. 12:30ish rolls around and nobody’s showed up. Call surly woman back, who is still surly in case you were wondering, and she says she’ll page the guy.
When the guy finally did show up, he fixed the problem within minutes and was on his way. So all’s well that ends well I suppose.