Tried this place on a whim and so glad we did. I don’t know how they found such friendly, courteous and attentive staff, but somehow they did. Everyone seems to truly go out of their way to smile, welcome and greet you as if you matter to each of them. I know it seems crazy but I received better treatment here than I have at fancy smancy hotels. The room was clean, roomy and welcoming. The breakfast with the sweetest hostess was oh so good. Biscuits, gravy, sausage, bacon, eggs, made to order pancakes, toast, cereals, oatmeal with a plethora of toppings, fruit, yogurt . Warm cookies at night at registration(don’t forget to grab a cup of coffee to enjoy with them) one con: the club across the way can get very loud on the weekends but tolerable.
Summer H.
Évaluation du lieu : 5 Long Beach, CA
Super clean with really friendly staff, Rose provided personal service not just with me but with everyone she came into contact with. Made my experience so nice. Free laundry, free cookies and fruit… It’s the little things. I will definitely be returning.
Andy N.
Évaluation du lieu : 4 Long Beach, CA
My work booked a hotel for me in advanced and I came to check in super late in the day. I was doubtful of how good the stay would be, but they exceeded my expectations. Amanda was great at the front desk. She had a big smile and had my room ready as I was checking in. She was super through out the stay and I would highly recommend her for upper management. Thank you Amanda for everything. The room was clean and super nice. There was a flat screen tv, lights were everywhere accessible. The restroom was kind of small but it had bath and body shampoo and conditioner and etc. super love it! The room was smoke free so that was a plus Their breakfast was just normal quick breakfast meals. It was great that they offer food in the morning. My only con is the that they put me in a room facing the freeway. It was ok because you block it out after a while but staying for 2 business night was a pain. I did not want to complain or be the pain that had to move all my stuff to another room. Plus Amanda was so good to me already. The second thing was that it was cheer weekend competition. Directly facing my room was cheer girls. Early morning cheer and girls running down the hall way and chanting was a nightmare along with the freeway room. But that was just temporary and I was bad timing for my stay. I’m sure they don’t have cheer comp every weekend in San Diego
Terrie L.
Évaluation du lieu : 4 Los Angeles, CA
Traveling to San Diego for a baseball tournament, with teenage boys, I look for free full breakfast and laundry when searching for a hotel. This place had both. Formerly a Holiday Inn Express, this hotel was recently remodeled from top to bottom. A perfectly pleasant experience. The rooms were impeccable. The breakfast was a full, hot breakfast, beyond generous. Housekeeping was present everywhere. Front desk staff was pleasant and very informative. I hesitated in the 5th star because of one unpleasant night staffer who decided to redo our room bookings(which had been prepaid). We were charged over again and at higher holiday weekend rates. A delayed checkout, but it was fixed. Will definitely book here again when returning to any area of San Diego.