Carrillo’s Auto Body

This company — ALL locations — is best that it gets! I have used them since 1980 something at the Adams’ st. location and am glad they have spread out to different locations in SD. They are HONEST, RELIABLE, KNOWLEDGEABLE, AND FAST. I wouldn’t go anywhere else and neither should you. I only wish they had a full car repair shop that did auto mechanics — I desperately need someone I can trust.

What a great find this shop is! I had a small job, but Carrillo treated me like I was getting my entire car redone. They went above and beyond what was necessary and did a perfect job on my 10 year old car, which now looks SO much better!
Thanks Rick & Jeremy for taking good care of my Prius spoiler!

I was referred to Carrillo’s Body shop by the Lexus dealership in El Cajon. I was nervous of leaving my Lexus here at first, but once I spoke to Jeremy and got a better idea of what was going to take place, I felt more at ease. Jeremy and Ricardo were super helpful and attentive. Not only was my car ready when they said it was going to be ready, but the damage was corrected and my car looked like it did when I drove it off the dealership. The damage to my vehicle was on the driver’s side back bumper. The paint had been completely rubbed off by another vehicle who hit me while I was parked. Carrillo’s customer service was great! I will definitely recommend to friends and family.

Best customer service at an auto place I’ve found so far. My car ended up not being able to be fixed but Ricardo was nice and extremely helpful when walking me through each stage. His advise was always geared towards my well being and even when I called him multiple times a day for updates, he seemed genuinely happy to explain everything each time. I am sad my car was a goner for obvious reasons but I was also sad I didn’t have the chance to work with them (or meet them since this all happened while I was away for a work trip). Hopefully I’m not in the situation to need to have my car repaired again, but I would absolutely take my car here in the future if I needed work done.

During this winter’s last big rain, my Honda Civic’s roof (right above the windshield) leaked badly. I walked into Carillo’s and told Jeremy what the problem was. Before he even looked at the car, he told me it was because of a faulty windshield replacement during which the paint was scratched off the edge of the roof and subsequently rusted. He was exactly right. This knowledge alone made me decide to keep my car, which I was having doubts about because I was worried about more future rust problems. The work they performed to fix the problem, which included welding in a new piece of metal and painting, came out beautifully, on time, and below budget. In addition, they used some leftover paint to touch up scratches on my bumpers. I also had the car detailed and it looks better than it has in years.

My wife was referred to Carrillo’s by the Lexus dealer in El Cajon. After getting a couple estimates, Carrillo’s came in very competitively. We dropped off the car, and it was ready for pick-​up exactly when they said it would be. It looked perfect, although the damage was minimal.

This place was recommended to me by Kia of El Cajon where I bought my 2015 Optima. After getting scraped in parking lot where I worked, I knew where I would be going. The team at Carillos were friendly, professional, and fast. The walked me through everything and even gave me a ride to the rental place. The work that was done was amazing. My car looks brand new again! I would definitely recommend them and go back for any work in the future.

I recently had my 2013 Hyundai Elantra GT repaired by Carrillo’s Auto Body. I couldn’t
be happier from the time I went in for the estimate, until I picked it up looking as
good as new.
I dealt exclusively with Hector Rodriquez, who was well informed on all subjects,
and nothing but a complete gentleman from start to finish.
I am completely satisfied with all aspects, and would encourage any one who has
damage to their auto to feel comfortable to give Carrillo’s a try. For me, the most
important aspects, was their kindness, and straight forward honesty at all times.
Jerry M.

I took my car here because the place that used to be in the same location was awesome. Jeremy told me that it would be a total loss because of damage to my car he said the frame was bent said it was going to be thousands of dollars so I left frustrated and laughing at him quietly. I pretty much went home to do the work myself. It took me 6 hours and it only cost me $ 600. Proceeded to take it to Hyundai where they advised me that the frame was still perfect. I definitely would not suggest this place. Stay far far away if you want to hear the real story about the damage to your vehicle. I think most auto body shops now days rely on big money from the insurance companies which is the reason why we all have to pay extremely high rates. I don’t condone it nor do I like it. We should change the system but good luck with that huh.

I relied on Unilocal to point me in the direction of a reputable auto body shop. Carrillo’s Auto Body Shop was on the recommended list by my insurance companyand had great reviews on Unilocal.So after a terrible run around and terrible customer service from another auto body shop that was also on my insurance company’s recommended list, Carrillo’s, so after a terrible time with another I brought my car into Carrillos. From the moment I met the owner and walking into the front door of the office I felt at home and believed that my car would be taken good care of by Carrillo’s.

We took our 2011 Toyota Avalon here to have a new bumper and taillight cover after someone hit our car in a parking lot. I immediately felt comfortable and Jeremy, the manager, was informative and friendly. They matched the paint perfectly and did an excellent job! They even washed and waxed my car and vacuumed the inside. I would recommend for sure!

I’ve used these guys several times over the years and it’s ALWAYS a fantastic job done in a timely manner and for a really good price. Most of the work I’ve had done is not insurance related and they have worked with me to get what I need at a price I can handle. Tony Carrillo runs a clean operation and Jeremy who runs the La Mesa location will treat you right.
Don’t confuse this place with Carrillo and Sons off Mission Gorge.

Carrillo’s was a life-​saver!!! I hit a full can of spray paint (pink) on the freeway in San Diego and then luckily found out when I stopped at the store. When I found out what happened I freaked out, and the guy told me that I was next door to an auto body shop. I quickly drove over there and they brought out a tech who quickly cleaned the paint off of my car. When I went to pay them he said it was on the house. I don’t know if they give away their services to everyone but I can certainly say that the service was excellent. Thanks Carrillo!!!

After dealing with Lexus in El Cajon and being ripped off time and time again, I came here based on a recommendation. I have not been more pleased. The owner was honest and respectful, he answered all my questions, he was proficient and when he said my vehicle would be ready, it was. He was fair and never once did I feel disrespected like I did at Lexus. He has a client for as long as I live in San Diego.

I recently took my 2010 Dodge Challenger SE here to have an OEM spoiler painted and installed on my vehicle. I came to them after my dealership wanted to charge me a whooping $ 750!!! It took them two weeks to paint a small spoiler. After they installation it looked nice at first. Then i noticed that instead of using four screws to place the spoiler on the vehicle they used only two. They placed the screws on the opposite ends of the spoiler to hold it down to the vehicle. In the middle of the spoiler they placed some type of glue which is now showing and the middle area of the spoiler is beginning to rise off of the trunk. I would advise anyone who wants work done on there vehicle to not go to this shady body shop! If you want good work done pay the extra money for it.

I recently took my 2011 BMW M3 into Carrillos to fix some road rash on my front bumper. In addition, I also had them improved the fitment of an aftermarket rear diffuser i unsuccessfully tried to install myself. All in all, I must say these guys are top notch!
–Customer Service:
The folks there are courtoeus and knowledgeable. I was conviced seeing the line up of luxury cars in their workshop, i would give them a try. They gave me a reasonable ETA and completed the work on-​time as promised.
–Quality/​Workmanship:
I am very particaluar about paint as I take my car to carshows every now and then. And, i also i detail my own cars. The workmanship at Carrillo’s is absolutely OUTSTANDING!
In my opinion the finish of my bumper is now much better than when it left the factory. The paint is smooth (far less orange peel than OEM), and most importanlty it matches the color of the car (Alpine White) perfectly. My bumper did have an aftermarket front lip spoiler, which they did remove before repairing the bumper. Once the bumper was fixed, they did reinstalled the front lip spoiler properly (and even better than before).
I was very impressed with the work they done to fix the fitment of my aftermarket $ 900+ rear diffuser. Anything aftermarket (no matter the cost), especially aero pieces, will never fit like OEM. My diffuser did not mate correctly with the surface of rear bumper, and there were gaps. Using techniques only autobody pros would know, Carrillo’s techs managed to get the diffuser to mount flush, thus making the fitment virtually seamless.
THESE GUYS ARE LEGIT!
–Price:
The price quoted for the work requested was resonable without breaking the bank.
–Overview:
If you really care about your car and you need someone to work on it, you should always take it to place that take pride in their work. Carillo’s is kind of place.

I took my Acura TL here after being rear ended. The car ran fine but was such an eye sore. (See before and after pictures). I did not want to take my car to the recommended shop from the insurance company. I feel like because of that they delayed the paperwork process. I took my car in and Jeremy took pictures and submitted the paperwork right away. He then dealt with the insurance guys and got the estimate approved quickly. My car was finished in a week and it looks like it just came off the car dealership lot! I think they even detailed my car inside and out. The quality and service that Jeremy and everyone at Carrillo’s provided is more than I ever expected. The knowledge, care and detail is 100%! I’m always so weary whenever I go to any car place because I am a girl, but these guys are honest and again I have to emphasize on the top quality work they do! Thank you Jeremy and Mr. Carrillo!!!