Discount Tire Store – La Mesa, CA

I have been going to Discount Tire company for YEARS… My experience on 05÷16÷16 is the icing on the cake. Gil, Kevin and Jeremy was amazing! I just had my 22″ rims powder-​coated and that process wasn’t cheap. I was «freaking out» of the possibility of my rims being chipped or scratched while getting 4 new tires. Thanks to Kevin and Jeremy, they handled my rims like a newborn child, taking every precaution to prevent damage. They were a success! I was SOOO impressed with the personal attention given to me and the care of my rims. I can’t thank the guys enough for an outstanding, above and beyond job they did.
Continued Happy Customer for life! Victoria A.

I took my car in because my TPMS indicator was going off for a few days, even after pumping up my tires. Luckily I had bought these tires at Discount a couple years ago. I was sort of pressed for time and the place seemed pretty busy. I let the staff at the counter know, and they assured me I’d be out in time.
It took them about 30 minutes to check my tires. They found a screw in one of the tires. Repair done, free of charge of course, and back on the road in no time.
Excellent customer service.

I was at discount tire to get my tires rotated and balanced when the tech that was looking at my car came in and said that my two front tires needed replacing and that it was unsafe to balance. My tires have plenty of tread left and I knew he was trying to get me to buy new tires for no reason. I declined and took my car to Costco where they completed what I wanted with no issues. I will never go back to discount tire again.

Super fast friendly service. Saturday right when they open is apparently tire saturday. so there a bit of a wait. but they were super nice about finding the right tires and if they did not have those tires in stock they contacted other locations and you would not have to wait when you arrive there so that was really great perk. awesome customer service!

Another great experience at Discount Tire! I have been to one in Northern California, the Point Loma location, and now La Mesa. These guys never fail to impress me with excellent customer service and friendly attitudes.
I made an appointment online for the same day for a tire repair which ended up being a nail. Not only did they repair my tire, based on the overall wear of my other tires Gil recommended a rotation and balancing. And all completed in less than an hour! I’m not sure if all these services were at no charge because I purchased my tires there 4 years ago, or if this is just something they do.
Regardless, I would have gladly paid for the additional services. Discount Tires has a customer for life, keep up the great work!

Been to several Discounts Tire stores over the years, but this one is the best! First visit was to have tire pressure checked. Service personal was right out the door to take care of me. The second visit was to replace tires. Was told I really didn’t need any for about 6000 miles. Jeremy B. was very thoughtful, helpful, and above all honest! We decided to go with the new set anyway because of an upcoming trip. We were given water, told we would be taken care of and we were! It was busy, but we were out the door in 45 min. Great service from a great Discount Tire Team. Thanks

I always have great service here! The last two times I went there to get my tire repaired, I wasn’t charged a dime!!!

Been here twice over 5 years; once to get a tire check and another time to get all 4 tires replaced.
For the tire check, got a gnarly nail in my tire. They swapped on my spare and I was able to drive down to my dealership. They were the stock tires that came with the car so I got a replacement. No charge from discount tire. Went right at 8am and had quick in n out service.
Fast forward 3 years and 50,000 miles later
…got 2 opinions that it’s time to replace the tires at ³⁄₃₂ tread depth. Did some price checking at
and discount tire matched the quote, no questions asked. They actually went above that and beat the price!
Important to note they took the discount off the tires, lowering the overall tax. Some places take the discount post tax but not Discount Tire. They quoted me 45 minutes to replace and they delivered right on time.
Excellent customer service, excellent prices, excellent time in and out. I will be back again when it’s time to replace my wife’s tires.

Saturday afternoon, bestie gets a flat. We try to change the tire, but no conversion tool for the lug nuts. Time is ticking, tow truck has to pick up the car and get it to Discount Tire before they close at 5PM. If they close, the car is useless until Monday morning.
Discount Tire to the rescue! Not only did they stay open to diagnose the problem (large hole in the tread) but they showed that the tires were separating and she needed to get 4 new tires for safety reasons.
3 guys stayed an hour and 15 minutes late to mount 4 tires and get her on her way. Another customer was there as well for similar issues. Of course, people showed up after hours to get air added to their tires, but these guys forged ahead and pleasantly delivered.
A+!!
I am so impressed. THAT is service!

Very honest and respectful staff. Always a pleasure to bring my business to such a awesome discount tire center.

Manager is a dbag! I needed a tire with nail in it repaired. Manager said it was free, but I’m more than willing to pay for it. Manager threatened that since I don’t buy tires there (which was wrong) he’ll put in the computer for me to pay next time. I am going to pay next time, just NOT at discount tire. Manager was a dick about the whole thing. Get some social skills bro

I got a flat tire and was looking for a good spot to pull over when I happened to notice out of the corner of my eye the big white and red sign that said «Discount Tires.» It was pouring rain and I was in serious trouble. And Discount Tires saved my sorry behind.
With only 20 minutes to go before they closed, and a waiting room FULL of people just like me who’s tires couldn’t handle the rain, these guys took great care of me.
They replaced both of my front tires for $ 200, and had me out of there in under 30 minutes. Great, friendly, FAST, service! Thanks for hooking me up and getting me on my way!

Great staff! Works with you and your budget, schedule and needs. Free water and air for tires. I’m sold!

Asses your car before and after the service.
I purchased 4 new tires from this location and the service was good. My tire pressure light came on a couple days later so when I walked around the car to take a look at the tires I saw that one of my wheel covers had been cracked. Cracked and a generous/​noticeable piece missing. I know it was from getting my tires replaced but since I had already driven it off the premise and it had been two days til I noticed I know they won’t do anything about it. I’m bummed they didn’t mention it when I picked the car up. I spent over $ 400 with them. The least they could do is offer something to replace a $ 50 wheel cover. Moral of the story: asses your car before and after the service.

There are few things in life that I despise, most of which are related to car stuff. I’m just not patient when it comes to stuff like putting gas in the car, waiting for oil changes, or car washes. I get total ADD and antsy, as if I have world matters to attend to. When the mom mobile needed new tires I made an appointment, to ensure I wouldn’t be standing around. My quoted time for installation was 45 minutes. OK discount tire, you’ve got exactly 2700 seconds before the beast is unleashed. They were friendly and explained the services offered without trying to up sell. I ended up spending significantly less than what I’m accustomed to at Sears. I had to ask several times if the price was correct and even if the tires were new. The mom mobile was in and out in less than 45 minutes and I had money left over to treat the rainbow tribe for lunch.

I needed two tires due to a girlfriend who dont know or couldnt afford to care for the car so I came down late in the day to get two tires. They were so busy I wasnt expecting that. However the manager was very attentive and squeezed me in. I had to wait but it was my fault I came randomly at the last minute. He gave me a great tire package as well. I had to be on the other side of town by 4:30pm and there is horrible traffic right on the 125 south at that time. I was very nervous because I cant be late at my new job. But thanks to the great workmanship and professionalism I was able to get out and make it by two minutes at my job! Thanks guys for the great last minute nascar experience. I truly appreciate their hard work because I witnessed it myself. Thank you to the team and the manager for making it happen. I will refer others and be back as I said to obtain the rest of the great tire package.

Not a great experience here. We made an appointment and when we turned our car in, they told us «since you have an appointment, your car will be ready in 1 hour.» We went across the street and did some grocery shopping to kill the time. We bought things like milk and frozen foods, and timed everything so that we were done in 1 hour, could pick up the car, and get the perishables home. We returned and the car was sitting where we had left it — it had been 1 hour and no work had been done! We checked and they discovered there had been a mix-​up. They said the work will take at least another 20 min. But we had to get these groceries home and into the fridge. We did have our other car there for the down time, so we took everything home, and returned about 50 min. later (we live over 20 min. from the store but the Discount Tire closer to our house did not have the correct tire in stock). The car was indeed ready when we got back, but we had to spend a lot of extra time and gas to make up for Discount Tires’ «mix-​up.» We have been getting our tires from them for years, and they’ve always been super efficient and on-​time. Not this time. Very disappointing! I did give 2 stars here because they apologized profusely — but again, this was not a good experience.

Stopped by discount tire today to have the air pressure checked in my tires since that crazy storm rolled in. I thought I would be there forever and I’m sick today so I wasn’t looking forward to it. Not only were they quick and so nice — Gill and they girl that works there were exceptional with their customer service — I love supporting local La mesa businesses especially when it’s well deserved — nice job Discount tires

The man I dealt with was so incredibly nice! He took my car back filled my tires and even checked for leaks. Super quick and super friendly. I’ll definitely be back for all my tire needs!

Thank you Gil! Gill saved the day! I ordered tires online 2 weeks ago and made a reservation for today, called two days ago to make sure they had the tires and they confirmed they did and the reservation. I send my wife in this morning and when she gets there the tires were never ordered by corporate. Gill stepped in and made everything all right. Gill made sure my wife got even better tires at the the same price and honored the 40,000 mileage warranty we wanted to buy with the new tires, he went out of his way to write that on the receipt and add it to our account. I have been coming here since 1988 with all my cars and its because they have the best service and prices. Thank you Gill…

I walked this morning, waiting patiently for couple minutes. Their phone starts ringing as I’m waiting. Employee walks right past me, without even acknowledging me, and picks up the phone and starts talking to a customer. Isn’t is one of the golden rules of CS to always speak to customer at the business before answering a phone call. And of course, it wasn’t a short phone call, as they discuss tire prices I literally stood there looking at him for 5 minutes and walked out. Cool. Thanks for wasting my time.

Top notch customer service, workmanship and at a great price. I checked various other tire stores, Costco, FireStone ($ 400 more for the same items) and I found the right place for my tire needs.
Friendly staff, cold drinks and professionally installed tires. I’m going to be a return customer.

This place never disappoints. They are always so friendly and helpful. They consistently provide excellent customer service. I got a nail in my tire and they fixed it for free. I love how they have free tire checks and inspections too. I get my tires here and always come here when I have any problems with them– which is very rare. My family and I have been coming to Discount Tire for years, and I’m sure we’ll continue to do so.

I am not sure why service is so different NOW in San Diego. I was a long customer of the Discount Tires in La Mesa Ca. In fact I just went there and left because of the horrible service offered by multiple employees. Some thing changed at La Mesa Discount Tires and I wont go back there.
I wish I could teleport to the same tire shop in Northern California where they treat everyone equal and don’t try reverse salesman ship tactics.
P. S. If some one calls and wants to make an appointment let me make one. or say we are not taking appointments.
I was told it was not busy, no appointment was necessary and I would be helped when I came in. TOTAL BS, LIE, Pitch to get you in the door. The waiting room was packed, and cars were stacked. Don’t bull shit a bullfighter. It will get you a horrible review and immediate NO THANKS NEVER AGAIN WONT BE BACK

Fast, efficient, no upscale sales scam techniques. Called to see if they had a Yokohama tire in stock, they didn’t so the helpful associate took my number, called Yokohama and found out they were back ordered for that particular tire for 6 – 8 weeks. He then recommended a similar priced tire based on what I was looking for.
Well done.
I made an appointment and was out of there in 37 minutes. 4 new tires, no hassle, and I knew the price from their online pricing guide.
My dad has always gone to Discount Tires… I am going to from now on as well.

I came in over the weekend to get one tire replace, second one in line, so I was pretty happy about coming in early. After a while I kept seeing customers come in and out way after me. When I asked about my car, they told me that the tire was not in stock and that they had to get it from another location.
I had called the day before about the tire, came in and confirmed they had it in stock, but at the end they blamed it on the manufacturer for sending the wrong one. So, while I was waiting, no one approached me, no one said, hey the tire is not available, etc. At least give customers the curtesy to decide whether to wait or go someplace else. Don’t keep them in the dark!
Instead I had to wait over an hour (remember, I was second in line) to get one tire replaced. Then I talk to the manager about the situation and his demeanor and tone was super combative. Man… talk about great customer service. Last time I give them my business. I’m going back to Costco for tires.

I like efficiency and I think it should be rewarded by a highly deserved Five Star Review.
My car needed two tires so I went to their web site yesterday and got a very good idea of what tire brands fitted my car, what was in stock and what my cost would be out the door. I made an appointment for today for 11:00AM. I was advised to arrive ten minutes early and as I am a stickler for punctuality I walked in at exactly at 10:50AM. All sales reps were busy, but my presence was acknowledged and I was told twice during my three minute wait that they would be right with me. I was then greeted, and my tires were visually inspected. They wrote up my ticket, did not try to sell me anything more expensive and the price I paid was exactly the same as the estimate. At exactly 11:00AM my car was in the bay an being worked on. I was told my wait until the work was performed could be up to an hour. Meanwhile while I waited I checked email and read a little in the clean waiting room with good lighting and comfortable seating. At exactly 11:25AM my car was ready. I was handed my rim lock key and paperwork and was on my way.
Courteous, efficient, professional and punctual. I can highly recommend this location. Time is money!

This is my go to tore center they are always courteous and professional. Great service with smiles all around. thank you
See you again!

I’m a week late on my review, but this month so far has been craycray.
Long story short, my tire unexpectedly blew out on the 125 coming from Arizona. FML. 22 inch tires on my vehicle go far beyond $ 300 normally. Not this time.
Waited and waited for roadside assurance to tow me and Chester (I name my vehicles alright, laugh now while you can) to DT.
Spoke to Jorge over the phone prior to coming in crossing my fingers they have a tire in stock.
Get there to the shop finally and score– they did!!! Ahhhh Halle Berry hallelujah! So off Chester goes from the tow truck into the garage and he gets a new shoe.
Gil was very helpful with the transaction. Talked about how he was born at the hospital by my house and we laughed when another customer said it was hot out… Hah!!! Come to AZ where it’s 100+ daily.
Needless to say I was in and out in a decent time. And my tire didn’t break the bank, paid under $ 200.
Hopefully I don’t have to come back in. But if I have to, hey, I won’t be mad.