Heritage Cleaners

I love this place. They are very friendly and professional. They’re also very reasonable with their pricing.

Horrible customer service. They barely react when you enter the place.
I don’t understand why they keep clothes so long. Drop off on Monday, ready on Saturday??? Then, when you get your clothes back, they still have spots. They’ve kept my shirts multiple times to retry the cleaning and it never works.
Don’t bother, there are better dry cleaners out there!

Best customer service I have seen. I love coming here to drop clothes off from my family. It is quick and fast prices are very affordable. This is deff my neighborhood cleaners.

I love Heritage Cleaners! They are so helpful and kind. I know I have found my new local dry cleaners! Thanks guys! Your the best!

Came in needing same day service on a Saturday. Done when promised. Very courteous staff. Will be back.

Excellent cleaners! Appreciate the service and the prices. I’ve had clothes hemmed and a comforter fixed-​great work!

Dropped of a simple hem and press job. Told them wedding was friday, needed it by thursday. Got a call from owner asking to push it back to friday after I already told them wedding was friday. He said «no problem I’ll fit you in». Picked up the dress thursday to find the hem was pressed crooked, the corset strings were not pressed or laced up and it wasn’t even pressed. Owner will not refund money and took them 3 hours to press the dress. And the assistant I dropped of the dress with said 25 – 30 bucks and if it was more they would call… No call regarding the cost and when I picked it up it was $ 75… Horrible customer service and horrible job. Will never ever use them again. I Could have done a better job myself… and I don’t even know how to sew.
Oh! And another note. i dropped it off in la mesa … When I took it back they had no one to work on it in la mesa so I HAD to drive it to santee to he pressed properly.

Standard process and services. Above average customer service.

I was looking for a dry cleaner since I just moved here so I looked on Unilocal.When I read the reviews I decided I would check it out.
I came in and was greeted so friendly by the owner. I had a skirt and three blouses to be cleaned and needed a pair of jeans shortened. He said I could pick up my clothes in a few days. When I picked them up I was again greeted very friendly. The prices were also very reasonable. I payed $ 35 for everything. I expected to pay a lot more. My jeans are the perfect length now. Great place!

I love this place! They are super friendly, super fast and cheap. They offer same day service and they get to know you. Such great customer service. Highly recommend them.

The staff is always super friendly and everything I’ve brought in, from dry cleaning to alterations, they have never disappointed. Prices are affordable and they get it done quick.

Have been using this cleaner for years, but now since new owners have taken over, service is sorely lacking. They send their clothes out to another location. Don’t offer any more same day service if you bring in stuff before noon…(even though its still on the front window saying they do) and three times I have shown up @ 7:30 7:35, 7:45 and there was no one in the shop. They are supposed to be open @ 7:30 a.m. I finally mentioned this to the new owner and she told me, «oh no, I’m always here at 7:30». Well NO you are not. Three times I’ve gotten stiffed. Had to come back.
I went to pick up my pants today, they were to be done this morning. I was told to come back after 4:00. I’m taking my business elsewhere. Which is a real shame, this place is literally right up the street from us. But I’ve had enough poor service.

I have a been a costumer since 2000, on and off. Lately I’ve brought some fabric for dry cleaning. The price as I was told is $ 10.00 for each 3 yards. Today I went to pick up two fabrics (lining) for a man’s jacket I am making for my son. I was charged $ 20.20 Dlls. I was kind of shocked and upset. I only had a $ 20.00 Dlls. bill, payed and left. When I got home I measured the fabrics that I’ve had gotten by mail from another distributor as a kit for the making of this jacket. It turned out I only had 2 yards of one color and 1 for the other. Total of 3 yards. I called the place to let them know that. The young lady at the phone told me immediately that she was going to communicate this to the female owner, they will open an account for me with the money as credit for the next time I bring fabric or clothes to be clean.
Even thou I was kind of upset, I am loyal to this place, my clothes and fabric are always perfect and they are really nice. They go out of their way to fix any problem.
I never had to use the alterations because I am a seamstress and can do my own.
WAY TO GO HERITAGE!!!

I’ve had several skirts and pants hemmed here and even had the zipper on a purse replaced and I’m always impressed with the professional job. I made the mistake of going someplace closer to my office to have a pair of pants hemmed. The hem looked like something I would’ve done at home. So I’m only going to Heritage Cleaners from now on. And my dry cleaning always looks perfect, too!

Dropped off a pair of pants to have the hem fixed. The women working was very nice. I picked the pants up 2 days later and they were perfect.
I will go there again for alterations and cleaning.

I was concerned with finding a cleaner that would not ruin my dress while cleaning it properly.
It was a floor model and had dirt from many, many brides trying it on. The dirt had been on the dress for possibly several years. I found a dress that fit perfectly but I had to spend 80+ hours repairing it and a good cleaner to make it look like new.
I checked with a wedding dress cleaner that has a very high reputation. They wanted $ 200-​$ 400 to clean the dress! That was more then I paid for the dress. So I decided to take my chances, although risky.
Heritage cleaners assured me that they use a laundry bag when placing the dress in the machine. They did! I know this is true because the beads were still on the dress, even most of the loose ones stayed on. They charged $ 140, this was higher then the quote. I’m sure it took a long time to spot-​clean by hand.
The dress WAS spotless. I don’t know how they got it so clean. I felt like I was wearing a brand new dress
You can also have them wait to press the dress the week before the wedding! An additional perk… the dress was also not taking up valuable space at my house while it was waiting to be pressed.
Be sure to plan ahead since they tend to run behind schedule. Plan to pick it up before you HAVE to.

friendly, quick, reliable & reasonably priced.