Wells Fargo Bank

Once again Wells Fargo Tellers have messed up by banking.
I was at this location yesterday and asked for a withdrawal from my SAVINGS account, they took the money from my checking account and I barely had enough money in there to avoid an overdraft fee. Make sure to speak extra loud and repeat yourself at least 3 times, and don’t speak to them about your personal life you’re only going to confuse them. Do NOT sign up for any other accounts with them while at the teller window, or sign anything other than what you had planned on going in for. I had once opened 3 accounts without knowing it at their Brea Birch Street branch by a teller named Janelle. I thought I was signing for my withdrawal, the next month a I get a bill for not having money in my 3 new accounts WTF??? I never opened any accounts! But I sure hope Janelle got her promotion for being #1 at new account acquisition. Ever wonder how why they dress so nice? probably from spending your money or getting a bonus for signing you up for things that you don’t need. I will be leaving the bank in about a month, only looking back to report them to the CFPB
goodbye teller scams, hello credit union

I have banked with Wells Fargo for 6 years and I haven’t been in to a nicer Wells Fargo with so many helpful people just sitting there 1min had 3 employees ask if I had been helped and they will find me help Ashley the personal banker helped me and my husband with everything we needed and more never once was offered a customized card until her she was nice and super helpful well informative and she talked to us like a friend not just someone to small talk or sit there and ignore us while typing or inputting putting info in the computer she walked us through what she was doing what and when we will expect and just overall great customer service! This will now be my home Wells Fargo! The assistant manger even came and introduced himself to us I forgot his name already though. Everyone was great the second I walked in to the second I walked out.

I was a wellsfargo member for six years but after my experience with this specific branch I will never go back to using wellsfargo again. The branch manager never help me with my case and never follow up. I would recommend a different location or switching to a credit union.

I been going to Wells Fargo bank in la Mirada for 10 yrs and I never been disappointed. They by far are the most advanced bank out there. I have multiple acct with other banks which I closed and came over to Wells Fargo. Natalie Nesheiwat is my banker and took care of me. She really knows her stuff and was pleasant and kind to me. I had over 20 accounts go through Natalie and she is great. It seems like all the other banks, don’t want your business (boa), or make it harder to do business (chase) but Wells Fargo I never had a problem. Why aren’t they all like that?!

Quick and easy. In and out don’t bank here but came to cash a check. Friendly staff and clean bank.

This branch seems to have the customer service down. I have been in other branches to do a transaction and I think to myself, should of went to the my home branch. Also I am amending to my previous review. I just went back in to open a new business account and i dealt with Carlos Nunez for my second time, and so I see it fitting to also share how great he is when dealing with the business accounts. The first time I opened a business account i didn’t have a Unilocal account. When i Unilocaled about Natalie i just started my Unilocal account. These two bankers seem to stand out and always greet their customers when you just walk in to a teller. When opening my second business account, I immediately looked for Carlos. One last note, the branch manager is on top of his game in running this location. The fees at Wells fargo are a little more than others, however the customer service is worth the little increase. When having ID theft years ago, Wells Fargo replaced my funds in minutes not days like other banking institutions. So pay a little now and be protected later. This is not A** kissing, I have ran a business for 25 years and we are always first to complain when things go wrong. It is nice to here the Great when it comes to service. Go to this branch and see what i am talking about.

I have a business account and frequently need to do large change orders. Every bank I’ve been to has acted annoyed and put out that I need to use the services I pay for! This bank is fantastic though. They’re always so chipper and happy to help, and there’s always somebody greeting you immediately and helping you get exactly what you need. Absolutely fantastic quick service!

Customer service is AMAZING! Every staff member makes me feel welcomed. And props to Jesse for helping me create my bank account and for being so patient with me. He seriously made the impossible… POSSIBLE:D I honestly thought because of what happened to my bank account last summer (at another bank) I wasn’t going to be able to open a new one until I solved the problem but when I went to Wells Fargo Jesse stepped in and just made my banking experience easier! I have never experienced such great customer service at a bank! I’m excited to get my debit card and start my banking journey at Wells Fargo:3

I’ve been a customer of this Wells Fargo bank since 2003. So far, no problems with them. Still the best bank in La Mirada. Service here is great, the employees here are so nice and always very helpful. After so many years, I will never do business with other competitors.
Highly recommended!!!

I came here to get change. I stood in line then spoke to the teller and she had another employee standing beside here as she was working on getting me change. The employee beside here asked me to slide my Wells Fargo card. I asked why? I was only asking for change. Then he asked if I had an account with Wells Fargo. I said no, I’m only here for change. Then he turned back to ask another employee if they can give change to non customers. The other employee said no. Then he tells me we can’t give change to non customers for security purposes.
Are you kidding me? Really? I was only asking for change, not confidential information.
First of all, the guy helping the teller didn’t even know if they could give change to non customers, then he gives me a bs reason as if he knew!
Second, I’m only asking for change! If they were suspicious of counterfeit bills, they have a machine to detect fakes! My first visit is going to be my last visit. Complete waste of time, and if they are going to give me a hard time when asking for change, there is no way I will ever open an account with Wells Fargo nor will I refer anyone in my network to bank with them.

Great customer service and super friendly staff! Lines can get long during peak times, but I don’t mind. No problems here.
Thanks La Mirada Wells Fargo!

Service here is always on point! Ive been a customer here for 4 years now and I always feel welcomed here at this branch. The employees always look out for me and help me out with any financial questions that I have. Great bank with great people. Much better experience here than I have had with the other banks in the city. I will always keep my business at this bank!

Horrible customer service. Incompetent and inexperienced, «Account Specialist». They fail to follow-​up and follow through on outstanding issues. Then they lie about returning your phone call, yet leave no voicemail message proving they called. Also, the Branch Manager does not provide the level of service or professionalism expected from a MANAGER. He made ASSumptions without gathering all the facts.
Something not as important as customer service but still significant, is the appearance of the branch, SUPER outdated! It’s a pill to walk in to the branch.

Awesome