I have been using this service for some time. They miss deadlines, they continually fail to follow my instructions — simple enough, because I want my shirts folded because I travel a lot. Continually do not have them done. They also have a curt attitude to customers. They are simply not worth it. I will find a new cleaners, because I am tired of paying for services that are poorly offered. If I could give them no stars, I would.
Mallory E.
Évaluation du lieu : 4 Metairie, LA
I hate dry cleaning. I have some friends that LOVEIT and dry clean everything, but I just hate it. If I can’t wash it I don’t want to buy it. Anyways, I do have a few dresses that need to be dry cleaned and I opted for this location because one of my friends recommended it. I dropped off 4 dresses to get cleaned and it cost $ 43 — not too shabby! So far nothing seems out of place(shrunk, ripped, etc).
Nola L.
Évaluation du lieu : 2 New Orleans, LA
I used to go here regularly but since it is under new ownership the quality of service has declined bad enough that I quit using them. Creases were ironed I to shirts, pants come back with double creases like they didn’t bother to line up the existing leg creases. I pointed these out both times and all I got was a shrug and was told that is typical of the dry cleaning process. Funny it wasn’t under the previous owners. I tried Viola’s on jefferson highway and they were worse in cleaning and customer service.
Keith B.
Évaluation du lieu : 1 New Orleans, LA
Not reliable under new ownership. Dropped off 3 shirts for same day service at 8:30am. They said no problem will be ready at 3:30pm this afternoon. Show up at 5:30pm and shirts not even touched. I said I could wait as I needed them for a trip. Their response was machine was turned off, sorry. They don’t even deserve 1 star but I can’t post without giving them 1.
Kris A.
Évaluation du lieu : 3 Kenner, LA
I used to work here many moons ago. Theyre pretty much just as good as any average cleaners. Had to send back one item so far because it wasnt clean.
Jeff C.
Évaluation du lieu : 4 St Rose, LA
Dropped off 2 suits on Monday and heard one of the greatest phrases«We can have it by tomorrow after 2,» which btw is only bested by the phrase, «Win by default.» Now this place is close enough to work and I’ve used them before, so having had good experiences years ago I didn’t bother reading any reviews. Then I saw it: The lone 1 star review. Will they be damaged? Ruined? What would be returned to me if at all? WHY, GOD? WHYDIDTHEPLACEINAIRLINEPARKHAVETOCLOSE?! Fortunately the review was from 2008 and I was once again feeling confident there wouldn’t be any issues since 3 years had passed. Fast forward to the next day, a little after 2:00pm. I arrive and low and behold my suits were ready! Together, cleaned, pressed, and no signs of distress. I’ll be back here again the next time I need dry cleaning. There is an unrelated side note worth mentioning, Harahan Police likes to set up in that area on Dock near Hickory occasionally, so make sure your brake tags haven’t expired.
Charlie H.
Évaluation du lieu : 1 New Orleans, LA
I haven’t had great experiences with this place despite giving them three separate tries. The dress shirts that I had laundered and pressed all had the little button near the cuff smashed, and they were all on the same side. I’m guessing it’s due to their way particular of pressing that predisposes those little buttons to being crushed. They were kind enough to sew on another button when it was brought to their attention, even though there is a sign clearly stating that they will not be held accountable for broken buttons. That truly was nice of them. My slacks were all drycleaned there and came out less than desired. The white inner lining of the slacks were all pristine going in but came out like they were washed in water or something. Admittedly I don’t know what is involved in the drycleaning process and this may be the norm, but I’ve never had that happen before at any other cleaners. The folks are nice enough, but I will never return here again.