Magazine Street Animal Clinic

Amazing. Caring doctors and staff. Open 7 days a week. What more can you ask for. They are even immediately responsive to questions about pet needs when calling in about medication side effects for example. Very very nice!

Excellent, caring, superb doctors and staff. I can’t use words to describe how great they are. We have been using them for years and I haven’t found a better group of vets. Not sure about the other reviewer’s experience, I have been with them for my dogs for more than 8 years and have NEVER had that experience. They are very busy most of the time — I may have had to wait a minute or two but at the front desk but again, the staff was helping other people or taking phone calls, not ignoring people. I don’t believe you will be disappointed if you give them a try. A-​plus for sure!

Right after posting this I was messaged by John B., manager;
«I see that you picked up your Trifexis. Was the service improved? Were you satisfied with how the situation was handled? Please let us know so we can improve.
~ John»
And I replied «Yes. Although other clients were being helped I was greeted and taken care of. I don’t expect anyone to jump through hoops for me. I just expect the same courtesy I extend my customers when they enter my office if I’m attending to another customer or on the phone with someone; to notice them and ensure I will be with them next.
Thank you.»

Quick, friendly service. Didn’t even bat an eye when my pup Mirle had an accident in the waiting room.

LOVE! The animal shelter I adopted my kitten from had suggested them and they are seriously so great. I went to them about 10 months before I left the area (doesn’t sound like much, but they were great with helping my kitten during the move to NYC, and all the kitten vaccinations). They’re very kind, fun to chat with, offer great advice and info on all pet needs (trust me, I really put them to the test from my helicopter mom-​ing about kitty’s food to socialization). It’s been about a year since I’ve left New Orleans, and I have yet to find a vet I love as much as Magazine St Animal Clinic.

Very caring and knowledgeable vets. My little guy loves them so much that, when we lived nearby, he’d walk to their office just to say hello. Can’t really say more than that. Dr Amy helped us with some behavioral issues and now dr. Theresa is helping us cope with Cushing’s disease. They aren’t cheap but they are the best.

I brought my puppy here for an ear crop that another Veterinarian botched at another practice and Dr. Teresa Gernon did a great job fixing the botched job. When I brought in my puppy his ears were very infected and completely uneven. We brought her a picture of what the ears were supposed to look like and dropped our pup off. When we picked him up he looked like a completely different dog, his ears looked great. Not only did she have to fix the other Vets mistake but she also had to work around a nasty infected area too. She did a wonderful job and I will definitely be returning if any of my pets need an ear crop or any Veterinary services for that matter. And as far as prices go you get what you pay for. If you want cheap Veterinary services go to a cheap ghetto Veterinary practice. Dogs are like kids, services aren’t gonna be cheap so people should think about that before they get a pet.

A little over a year ago, I got a dog from the SPCA. A few weeks after having him, I decided to take him to Magazine St. Animal Clinic just to see how everything was with him. They took him to the back to get a stool sample and he Unilocaled like a banshee. Dogs poop every day… why couldn’t I just bring a sample in myself as I’ve done with other animals before? When he came back in they said that my dog squirmed so much they couldn’t even get a sample. They didn’t give him any shots or anything because he didn’t need them, just checked his vitals and felt around on him.
The next morning, my dog wouldn’t move, wouldn’t let me get near him and anytime I did, he growled and snarled at me. He was in excruciating pain. He wasn’t eating or drinking and I had my friend bring his bff dog pal over to see if it really was pain or if he was mad at me or something. The doorbell rang and my dog didn’t move, which meant he was in SERIOUS pain because his favorite thing to do is run to the door when it rings. I managed to scoop him up and put him in the backyard. He started pooping straight blood.
The careless assholes at Magazine St. shoveled around in my dog’s butt for a stool sample and obviously nicked something to cause him to be in such pain that he literally couldn’t even stand up and then to poop blood.
Come to find out, my mom tells me when I was a kid, our family dog went in for a teeth cleaning at Magazine St. Animal Clinic (small dog, aged 11, healthy) and never came out. He died during a fucking teeth cleaning.
I just can’t get over these two similar incidents. Two routine things — fecal sample and teeth cleaning. One killed one of my dogs and the other severely injured the other. Stay FAR FAR away from this place if you want healthy, living pets.

Saw this place through Unilocal when my dog was having stomach issues. Overall the place is very clean, but the staff seems a bit lethargic and the doctors seem to prefer/​prescribe the most expensive treatment first, and then go from there. Over night boarding was high priced as well with no wash or any complimentary care for the high pricing. Overall seems they care about the pets, unfortunately just right at the same level as high profits.

My husband and I had been traveling from California to Florida and our sweet boy Buddy, miniature schnauzer, had been sick for the entire trip. When we got to New Orleans, we knew he couldn’t go one more day without seeing a vet. I looked around, as money was a big factor (the move was not cheap), but knew Buddy needed to be taken care of.
Dr. Gernon was amazing, as was the staff. They were able to get me in that same day and were so sweet to Buddy when we got there. There was no unnecessary tests done as Dr. Gernon was completely knowledgeable on what was wrong and saw no reason to charge us more and make Buddy more uncomfortable. When I got our bill I was so happily surprised at how low it was. In California I would have easily paid $ 150 more!
I wish our move had been to New Orleans as THEY WOULD BE OUR PERMANENT VET FOR SURE !!!
Thank you so much to DR. Gernon and the staff for making our little boy better and for your wonderful service!!!
We saw an improvement in Buddy after the first dosage of meds!
Thanks again!

I concur with all of the positive feedback here and especially regarding Dr. Scott. I am the proud owner of the Hungarian Sheep Dog, aka Komondor. Before I finally decided on this breed, I did extensive research in trying to make what I thought was a well-​informed decision and breed choice so as to avoid as many ailments as possible. Komondor are not prone to allergy problems which is a condition I especially did not want to take on and why I expressly did not get a Boxer — a breed I love… SO, when Dr. Scott suggested my Komondor may have allergy problems, my denial refused to entertain the notion. Two years and multiple ear infections later, the problem (s) persist along with his diagnosis. He was right all along. Go figure! He truly has a sixth sense and passion for animals. I trust him inherently. EXCELLENT!!!

Magazine Street Animal Clinic has a few things going for it. Specifically, the location is pretty much the best you could possibly want if you live in Uptown. It’s a short walk from our house, and the clinic itself seems to be well staffed and mostly well-​run.
Still, the main issue that I have with this place is how much they nickel and dime everything. And seriously, it’s everything: Got a pet with back pain? They’ll have to perform blood work first. A urinary tract infection? They’ll want to sedate your pet, get some x-​rays and an ultrasound before they even consider prescribing an antibiotic.
All of these sorts of things are done in the name of being thorough, but it’s pretty obvious that this is how they make more money. It’s greed, plain and simple, which is unsettling for people like myself who take their pet to the vet because they want to see them well. I can afford all of the ridiculous things they insist upon charging for, buts it’s just insulting to see them be so plainly obvious about what they care most about (my money), and at a time when many people might be in a vulnerable state.
If the most likely solution to a problem, regardless of 100% certainty, is quickly and cheaply solved, a pragmatic and efficacious way of doing business would be to pursue that option first before performing expensive tests.
It’s this kind of stuff that will make you want to go elsewhere for your veterinary needs… Our old vet was always primarily concerned with the health of the animal, and he just kept it simple and avoided costing people a lot of unnecessary expense. For people who have the means to pay, the way they operate here just seems a little tacky…

MSAC’s entire staff is like a second family to me. I have been going there for 10+ years. I had 3 dogs at one time :-) They have always been so kind to my dogs and me. They go above & beyond for their clients. They are very professional, knowledgeable, & very considerate. Our doctor is usually Dr. Amy & she is truly an amazing doctor as well as an amazing person. The overall practice is 5 stars. This is where you want to bring your baby (ies). :-)

Caring staff + go above and beyond + reasonable prices = my vet of choice
My dog gets acupuncture here and the staff routinely go above and beyond. Sometimes their wait time is a bit long and sometimes I wish they would call back quicker but overall I am happy with the service here. It’s always clean and I believe they take time to formulate a diagnosis and determine a course of action. I highly recommend. And maybe to avoid waits I suggest making early morning appointments. They also have super long hours for a clinic which is awesome!

We moved to the city recently and this was where all of my local friends took their pets. My dog was faced with a problem that required a tooth cleaning under full anesthetic, so we got to know them really well on short notice. It turned out that he has some massive dental problems that required having three teeth extracted. Both Dr. Scott and Dr. Amy were great. They dealt with my sensitive rescue dog perfectly under stressful circumstances and answered all of our questions about post-​surgical care. The whole thing was obviously pricier than the average vet visit, but was on par with what we were paying at our old vet with much better service and facilities. If you live in other parts of New Orleans, these guys are worth driving to.
The icing on the cake was when they called the morning after my dog’s tooth surgery to check on him. They were great about answering the few lingering questions that we had and making us feel comfortable about calling and asking them for advice throughout the healing process.
We’ll continue to take both of our dogs here!

Dr. Scott is fabulous. I’m so glad we found him and brought our dogs there. We were having questionable experiences with a vet closer to our house and really wanted to find a new clinic where we felt more confident about the vet’s abilities. I really cannot say enough great things about Magazine Street Animal Clinic. Everyone – from the front desk folks to the vet techs and docs – is amazing, friendly, and knowledgeable.
My dogs have had their teeth cleaned there and one had luxating patella surgery back in December. She is so much happier now. Dr. Scott is thorough, doesn’t mind taking time to explain everything to you, and helps you determine the best course of action for any issues your pets may have. If you have to leave them there for procedures, they get lots of love and are well taken care of. Again, I’m so thankful and relieved to have found this place and Dr. Scott.

Dr. Scott Gernon will help your pets and is there because it is his passion. The staff is punctual and friendly, and you can tell they are trained and well mined by Scott.
Dr. Gernon is honest and will take time to answer questions you have, he knows his abilities and his limitations well. After three years of seeing different veterinarians, he referred me to a university for further treatment and diagnostics, saving me time and money and helping my dog not have to go under anesthesia repeatedly for tests. He works closely with his referral vets for advanced problems requiring specialized equipment and treatment. After my dog had surgery, he even made a special house call for me to get blood samples and check on my dog’s recovery.

My cat, George, puked a few times on Thursday. I noticed on Friday he had bloody urine and puked again. He was obviously in a lot of pain. At 4:45pm on Friday I called to try and get him in. They said I could bring him in at 5 or 5:30. So I brought him over immediately, and we saw Dr. Zamer. Throughout the whole process of tests he called me when he said he would and gave me the cost of each option. I thought they were not as costly as other places I’ve been– and most will not tell you how much everything is throughout.
He was extremely thorough; the staff treated George so well, were incredible friendly and personable. Really happy I brought George here.

I’ve been to a few vets around the city, and no one takes care of Coops the way Dr. Scott and his wife do. Cooper, like a lot of boxers, tend to have these random cysts that pop up all over their body. One of these burst, turned into cellulitus. and an major infection, all during my jam-​packed surgery rotation. They worked with my unforgiving schedule and did an amazing job.
I like that they do their surgeries in house, and have most everything they need there, rather than referring you out for something that would take maybe a half an hour in the clinic. The staff is super friendly, and Cooper felt completely at ease (although he usually always is in the vet) as did I.
The staff is also very communicative about what is going on and how long things will take. If something is taking longer than suspected. they update me, and usually stay around after the clinic is closed to allow me to pick up Cooper.
Overall, I really love their commitment to their patients. and how great they are with the humans that love them.

In August of 2009 I adapted an abandoned kitten whose picture was posted on my work website. The kitten looked as if he was laughing and I decided we should become good friends. The person who rescued the kitten on Esplanade Ave. recommended the Magazine Street Animal Clinic.
The stray kitten cost in medical bills as much as a pedigree but that does not matter.
Biscuit needed a lot of medical attention from his short life on the streets. Dr. Amy Dilger has been his veterinarian from the start and I would not bring Biscuit to anyone but her for his medical needs.
The clinic is clean and everyone there is so friendly and caring. I grew up as a dog person. So there was a great deal for me to learn and the good Doctor was very patient in guiding me on the caring of a feline.
There is no problem parking in the area and the clinic does have parking available behind the building on Magazine St. The clinic is located across the street on the river side of Magazine from Martin’s Wine Cellar.
(This is a review I worte on this business a few months ago. For some reason I checked in today and Unilocal has notifed me this was my first visit and asked for a review.)