Quartermaster Store

It’s true. The food is good the service is terrible. I just called to order delivery. She said, «Please hold» and put the phone down. I listened as she rang up two customers then started chatting with her co-​workers, something about her disability check. On and on I listened for about ten minutes as she had clearly forgotten that anyone was on hold. I hung up and called Verdi Mart. Save yourself the time. Go to Verdi Mart first.

This place has been here for years. I had stop several times and always get the same bad attitude from the staff. I won’t be going back since the last $ 11 muffuletta sandwich I bought was disgusting.

What a great corner store! They had pretty much all of the staples one would want when away from big markets. The service was really friendly, too, and, while I didn’t have anything from their deli, several people were raving about the food and delivery service.

It was ok for my first time there. As I was driving I was looking for a restaurant but I was the sign for a small store on the corner. As I walked inside I felt I didn’t want to eat there. Maybe they need to make the place a little bigger or a little cleaner. The guy with the dreads who took my order didn’t write not a single thing down. I was worried my order was going to be wrong. Fooled me! He made my order right. Big ups to him! If your in the area then stop by. It was a lot of things to choose from on the menu. I give it 3 stars bc I wish it was just a tad bit cleaner, and neat inside. Thanks for the good food!

The service is horrible. I refuse to every spend money here again. 100% due to very rude service. The lady taking my order made me feel like I was bothering her. She was barking at me and I don’t know why anyone would allow such a rotten person to work in customer service. Which is too bad because the food is great!

Hard to believe, but this place has the best burger in all of New Orleans. Make sure you get Jerry to make it, and make sure you ask him about his burger philosophy. Bitter and salty tastes on bottom, below the meat, sweet and tangy tastes on top — the order in which each ingredient hits your tongue is orchestrated in painstaking detail to maximize the joy of eating. After all that, make sure you pay with exact change, so the horrifically unpleasant woman at the register doesn’t try to shortchange you like she did to me the past 3 times I’ve been in there.

Lots of selections but look at the space… The place was recommended for late night food delivery. As a matter of principle, I do not blindly order for home delivery unless I have seen the place in person. Rightly so, I did in this case too and so glad I did.
It is literally a store and feels more like storage space as soon as you enter. Not to be rude but they have managed to use every square inch of the interior to stack as much stuff as one possibly can. Some consideration for health /​hygiene etc? Let’s not go there for real. The worst part — the smell. It is tough for me to equate the smell of sewage (which i totally understand is quintessential French Quarter) — with the inside of the store. A big no no. I went in a couple of times during my stay to ascertain that it was probably the smell from outside of the store that I was thinking is coming from the inside too. Negative. It was the inside. Now how can one get edible, cooked food from a place like that? That would definitely not be me. To the rest of the world — Good Bye and Good Luck!

Food is fine. The people who talk to you on the phone are probably the worst humans ever. Just horrendously rude.

This video is at the quarter master store on the corner of ursaline and bourbon in New Orleans. They have very good late night food and I order from them maybe 3 times a week over the last 3 – 4 years. I’ve never had any problems until today. I tried to place a delivery order over the phone and I was told that I didn’t pay a past bill as well as didn’t answer my phone for a sandwich order I placed a week ago and that I couldn’t order from them any more. I called back to apologize and fix the problem even though I know for a fact that I didn’t receive my order or a phone call that day so I just ordered somewhere else. The woman continued to hang up on my when I called back and tried to pay the bill and pick up an order instead. I then physically went to the quartermaster right after to see if the attitude and rudeness would continue as well as to correct the problem because I love their food and this was the result. I am from Michigan so I favor certain places and this is no longer one of them. I was also threaten soon after she found that I was recording her. She kept telling me to «watch myself closely or else» I really wish I could make this up but this woman used to be so sweet. I have two videos. I really wish this sweet older lady acted as such. I was told in the video «you can’t even buy water from here anymore» as you will hear in the video. I’m simply posting this as an awareness. I’m scared to actually talk to a manager because I feel as though they may act the same as well or worst so I’m going to go with someone with me as a witness. I just wanted a sandwich…

I live around the corner from Treme coffee house, just behind the park. I am closer to Quarter Master than most hotels in the French Quarter yet, they refuse to deliver here. Are they paying attention to the development within their own community? Do they realize who lives in Treme? What is the real issue?

Worst plate lunches I ever had — canned gravy, instant mashed potatoes & the meatloaf tasted like a banquet frozen dinner patty — awful !

Horrible horrible service. I cannot believe how rude the woman at the front counter was. She was outright bitchy. I’ve never encountered such foul an attitude from someone. Do not shop there. Plus its a filthy pigsty. I had to buy contact lens solution and the shelves were all dirty and dusty.

It amazes me that this place stays in business. The staff here are beyond rude, and this isn’t a gimmick. As a local, I have stopped in a couple times, usually while taking out of town friends down to the French Quarter to show them around. The service in there is a joke, a bad joke. They look at you like you’re a piece of trash, and be very careful if you ask any specific questions, and God save you if you have a complaint.
The food is actually good, which is the sad part of it all. If they had even the slightest ounce of customer service skills, this place could easily be four or five stars.
And I know what you’re thinking,
«These folks are used to dealing with drunk idiot tourists and gutter punks, so that’s why they are rude.»
Well, I am not a drunk tourist or a gutter punk, and they acted like complete asses when I went in. My friend ordered 4 hamburgers, which anyone with common sense would know is good money coming into your business. So, instead of a thank you, or even just the total, the moron behind the counter felt is was his duty to announce,
«This isn’t f*cking McDonalds you know?»
I was just left standing there thinking… Why? Why the hell would you say something like that? And he didn’t say it in a sarcastic way either.
Over all, this place survives because of its location and the fact that it sells liquor and food late at night. I suppose tourists are too sheepish to stand up for themselves, and us locals just know better than to do business with them.

Amazing! The owner/​chef made me an outta this world salad for $ 5.50! He was both polite and professional; and open ²⁴⁄₇!!!
The cahsier, not so polite.

This is the best restaurant in NOLA. Get yourself some meatloaf and mashed potatoes. A side of green beans — because they are effing delicious, and a big beer. Best supper ever. We always make it a point to eat here as much as we can when we come visit. Also, the burgers are fuggin legit. good folk work here.

I saw the deli with some good looking BBQ chicken, but I couldn’t believe when I went to Unilocal and saw they have Reuben’s and BLTs! Scrambled Eggs??? Little bodega type place with some cold cases and a little of everything. With floor space at a premium, I am surprised they had junk piled by the front door. They could have a couple of little tables. Lady at the register okay, I wasn’t looking for a friend.

The Quarter Master/​Nelly Deli is located at the corner of Bourbon & Ursulines and is a fav spot to grab some grub to-​go. There is no seating as it is all made to-​go. They deliver to your hotel and I believe this is the best method to get their fab food! Just call and place your order and it will be deliver to you on bicycle.
I have personally enjoyed the cheeseburger and highly recommend the burger cooked medium. They have all the fresh veggies to top it off. The order of fries sold separately are large enough to share! I also recommend the Philly cheese steak sub! Whoa it’s big and juicy and Delish! All the drinks are can or bottle not fountain. I would also recommend their spaghetti & meatballs!
Don’t forget to tip the griller or if delivered, tip the deliverer. You will really like this comfort food!

You can count on Quartermaster to be there for your drunken, late endeavors when you want something pretty unusual for that hour of the night. Things like a chicken-​fried steak poboy dressed, with bacon and sunny-​side up eggs. You heard me. Be sure to call ahead, because there will be a wait. I’ve been coming here since 07′ and like i said, when you’re inebriated, this place is awesome. Don’t expect the same tho if you go in there third-​grade-​sober.
The food, in actuality, is just ‘ok’. I’ve gone and tried for myself a time or two over the years, but ya gotta love a place that’s open 24 hours and has a kitchen open. It’s certainly not the cleanest place, but not exactly dirty to the point that i’ve refused to eat from there. It’s just enough funk!
The food here isn’t over when it’s gone tho. Upon awakening from the food coma it’s certain to put you in, you might want to have a good article queued up to read while you ‘wait’.
Decent spot, don’t count it out if it’s hella late and you’re hungry.

A FQ staple for me as I have used their late-​night kitchen often when I have had the munchies. Double cheeseburger late at night? Yes please but can you add bacon to it? Sure thing. Yup their burgers are quite delish. Try them or one of their po-​boys. The shrimp po-​boy is big and tasty. Delivery is slow (40mins quote which actually means closer to an hr) and placing an order over the phone takes patience as they are usually swamped after midnight and the person answering the phone is usually overwhelmed.
The rest of the store is nothing special. Hardly anyone comes here to buy stuff. Their bread and butter is in the back where the kitchen is located.

DON’T LOOK DOWN at the floors or too closely at the kitchen, it’s scary! There are often critters darting around and golf ball sized clumps of «floor fur» around the counter.
THE BEST CHEESEBURGER IN THE QUARTER! It’s large, greasy and oozing with flavors. Because of its heft I prefer to get the delicious potato salad and not the fries as a side. So how much do I love this cheeseburger? Last year I chose it as my «last meal» before my pre-​colonoscopy 36 hour fast!
CLASSIC DELI CASE COUNTER SERVICE but what sets Nellie Deli apart is the large and wide variety on hand. Service is often gruff, especially from one lunchtime counter-​woman who pretty much dares you not to order properly (why is it that everywhere else in New Orleans you get your sandwich «dressed» but here it’s «all the way»?) Very reasonable prices too! My «last meal» cost $ 8.25 and I was able to save half for a post-​procedure reward.
CASH ONLY!