The 2 stars are for the bartender who was fabulous. If I could give her a review separate from the food, I would. She was very attentive, funny, and took my meal off of the bill even though I didn’t ask her to. She deserves 5 stars. The food however.. . I ordered the prime rib tacos which are usually pretty good at other locations. Im not naïve enough to think that Chili’s «prime rib» is of great quality, but– again– it’s usually pretty good. I knew«pretty good» was out the window when the(again, wonderful) bartender put the plate in front of me. The avocado and cilantro were both brown, the tomatoes looked mealy and there was some watery substance pouring out of the tacos. I ate one – I was really hungry. It was the saltiest mess I have ever eaten. And the tortillas were so stale. And the brown vegetables? They tasted brown. And super salty. Don’t eat here– just don’t. But, if you are in the area– please have a drink at the bar, because– again– the bartender was very professional and the alcohol was just fine.
Felisha G.
Évaluation du lieu : 1 Baton Rouge, LA
7 of us Best part of our meal was the water and my napkin! Steaks are not suppose to be cooked in grease and 3 of our half back ribs are sooooo dry that we didn’t even want to take the food to our dog in a doggy bag, we left it! I am soooo disappointed last time I actually ate at a chillis was 8 – 10 yrs ago and unless they actually learn how to cook it will be never again!
Jill T.
Évaluation du lieu : 1 LaPlace, LA
This is another example why chain restaurants are dying. The staff doesn’t care because they do not have a vested interest in the restaurants profit. I should have known better to go somewhere else besides a locally owned business. The host was not friendly, the waitress forgot drinks three times, the wait was unreasonably long for the amount of people there, and the food was sub-par. We just moved to the area so we wanted to try it out. Never again.
Todd C.
Évaluation du lieu : 1 Fayetteville, TX
The worst food and service I have ever experienced. Stay the hell away. No asparagus that goes with the steak. Let me know 30 min after steak was ordered. Requested broccoli as a substitute. steak tasted like liver after waiting 1 hour to get it. What a shit show place. Noticed people would come sit down get up and leave due to no service. All the staff was in the kitchen laughing it up and having fun day Sunday.
Aj I.
Évaluation du lieu : 1 LaPlace, LA
I’ve had different experiences eating at this location. The first time we were seated quickly and our orders were taken promptly, nothing special just average service. My family later came back to the restaurant to celebrate my mothers birthday. The worst service I have ever received from a chili’s. Our orders weren’t taken correctly and we ended up not eating at all. My family is vegetarian and were not satisfied with the service. I would not reccemond this place to anyone; you would be better off picking up McDonalds!
Sam M.
Évaluation du lieu : 1 Baker, LA
The worst Chilis I have been to in my entire life. Service is slow and food is mediocre. What a waste of time and money.
Michelle P.
Évaluation du lieu : 4 LaPlace, LA
I love this place, the staff is super cool with the best bartender ever(Earl). This is a nice spot to get something to eat when you don’t feel like going to far
Joshua S.
Évaluation du lieu : 1 Fort Worth, TX
Even after reading some negative reviews we decided to give it a try because we have been to other chilis and enjoyed it. However, it started off with our waiter taking our order, but not writing any of it down. That would have been fine if our order would have been correct but that wasn’t the case. One meal was fajitas and it came with multiple sides I requested not to include. The other meal was ribs and it was suppose to get the Mac n cheese instead of French fries but when brought out it had French firs and no Mac n cheese. When we asked for the Mac n cheese we were told they would get it but never came. Once we were done with the meal the waiter decided to finally tell us that they were actually out of the mac n cheese. The waiter also spilled the fries all over me
Hope C.
Évaluation du lieu : 4 New Orleans, LA
Why so many bad reviews? I was always told that when an establishment is crowded the food and service is great, and this location is always crowded. I have never experienced a bad plate of food or poor service at this Chili’s. The food is always hot and fresh, and I always feel I am transported into the city and out of La Place when I am here. I normally dine in and I am always greeted upon arrival and seated in a timely manner. The lunch crowd can be overwhelming, nonetheless I always enjoy my dining experience. My favorite menu items are the honey barbecue boneless wings & the classic spinach dip; oh how I love thee with a glass of strawberry lemonade. Happy hour is also great for anyone wanting to mellow out, chill with a buddy, lover, or co-worker. Trying to avoid the dining crowd: take your food to go. The ladies that operate the to-go area are excellent with customers and taking to-go orders. The food is great and I am glad this chain restaurant opened in my community. I love it here! It’s a delight eating here and I hope my experience is always the same.
Mona C.
Évaluation du lieu : 1 River Ridge, LA
I love Chili’s, however, this location had many difficulties. The bar/seating area was empty, yet the kitchen did not get my order right!!! not the first time, but probably the last. I called and was told I could bring the food back. The problem, I work in the LaPlace area, but live elsewhere. Consumers beware. If I could give a negative star I would. Very disappointed.
Judy C.
Évaluation du lieu : 2 LaPlace, LA
This place makes me roll my eyes. The service is terrible. I sat down with an empty drink for thirty minutes and had to call a waitress for a refill. Our waitress sat down in the middle of dinner service to take a break. I never saw a waitress do that before. She did not get a tip that day. She never asked us if we needed anything or checked in with us. If we needed refills or napkins we had to flag her down. The tables and menus are also sticky. Which caused us to lose our appetites so most of our food came home with us in take out boxes and then into the trash. The food is okay. It tastes like every other Chili’s I have been to. Its decently priced.
Hong Y.
Évaluation du lieu : 3 New Orleans, LA
I like Chili’s for their crispy chicken crispers and blackberry iced tea, which I usually order every time I visit. In terms of quality of food, I like this location slightly more than the one in Metairie. During my most recent visit, service was slow during late lunch time. After receiving our drinks our server quickly disappeared, and it took at least 10 or 15 minutes before she came back to take our order. My date and I did the two for $ 20. For our appetizer, we shared the fried onion strings and jalapeños. He loves fried onions in general so he thoroughly enjoyed it. I ordered the crispy chicken crispers with black pepper gravy sauce and a side of fries and mashed potatoes. This time, the mashed potatoes with black pepper gravy was not hot and it seemed like it was sitting out for a while. The chicken crispers were not as juicy as my two previous visits: dry, smaller in size, and tasted a bit over cooked. At least they threw in an extra piece… It was moist and larger in size when I came here for dinner… Not consistent at all… My date ordered the honey chipotle half rack ribs with sweet potato fries this time. His rib dish looked like it had more bones than meat! He said it was okay, not that satisfying. Maybe they were having an off lunch day, but the dinner service and food I had during my previous visits were great.
Christopher J.
Évaluation du lieu : 2 LaPlace, LA
foods okay, service sucks, but definitely get the brownie sundae, call it in, dont bother sitting there. what kind of establishment plays ‘swamp people’ while people eat? I personally dont enjoy the pointless killing of any animals and dont really enjoy watching alligators get shot in the head by a bunch of idiot rednecks while i eat, thats just me.