AUTOCARS Ltd

Just sold my car to them today. They have a better offer than other dealers anyway. But it takes me a long time to sell it. I had to go back to the dealership for three times. First time there, they gave me the price; second time there, they asked me for my registration. Since my car has been stored for more than one year, the registration was expired. When I got my expired registration, I called them that I was ready to sell the car, but they offered me a $ 800 lower price on it because my air conditioning doesn’t function well, and they promised that if I fixed the AC by myself, I still get what I was offered originally. It took me $ 89 to fix the AC, not $ 800 anyway. Then I went back to sell the car. They said that since my registration was expired, there should be some penalties with DMV if they purchase my car. That’s not true. I registered my another car yesterday (the car is also from another state and the registration was expired more than one year) and it costs me $ 180 to register in one of CA DMV. I showed them all my paper work, including that car’s expired registration and the new registration with registration fees on it. They still took down $ 500 from original offer because they don’t know if my car (BMW) costs more to register in CA. I mean does it really cost that much money to register a used, old BMW? If you don’t know how much you will pay for registration, why you take $ 500 from me when I proved that it wouldn’t cost that much? Whatever, I sold it just because I don’t want to waste my time on it. I don’t know if I want to recommend this place or not, but when you need to sell your car to them, make sure that you check the price to fix the car’s problems, otherwise, you will lose money on it. Generally speaking, the customer service is good, not like other comments said. All people that I met there are kind and helpful. I’m only disappointed with the money that they took from me for nonsense.

The dealers here were very nice and helpful. I bought my first car from them and I love it. I would recommend this place.

I bought a BMW 550 here about 3 months ago and finally got a chance to review anyways Andy n my salesperson manual was very helpful and I was happy with purchase but than soon after I started getting problems with car and is costing me more $ at this point I think it’s my fault for not taking proper time to inspect it thanks to my excitement in getting the car so here are problems I had so far 1. The rust on rotors are still there after they told me it’ll disappear. 2. had to change oil after a week of driving and while oil was getting done mechanic told me 3 of my tires are bold. 3. i had to change all 8 spark plugs. 4. My left headlight blew out on third week. Let me add all this happened with in a month n a half of purchase. The last other problem I had was I noticed I didn’t get the price I asked and wanted from what I saw online so thanxs to me getting excited for this purchase I ended up paying about three grand more.
My advice to new purchasers is to thoroughly check the car n maintenance record and to read your contract to make sure everything is right.

Wow talk about rude the guy refused to let me look at the navigation system in one of his cars and when I asked why not he told me that’s how we do things here. Was ready to buy on the spot his loss I guess

My experience here looking at cars was so bad that it’s almost comical. But then I get really angry about what happened and I cuss in Spanish which is something I rarely do. I don’t speak Spanish. I just swear in Spanish really good.
We found a car online at AutoTrader and that’s how we ended up here, because I normally would not go car shopping at a small mom & pop style lot like this. So we took a look at the car and it was OK. But then we noticed a few others around the lot that fit what we were looking for. So we walked around, the salesman gave us keys to poke around the inside and start a few. Then we tried starting a Honda and it wouldn’t turn over. The salesman brought out a battery charger and asked us to help him jump start it. Not a very promising prospect for purchase, but what ever.
We weren’t there very long and we were considering coming back on the weekend to test drive one of our favorites. We told the salesman that we were not ready to buy today and he lost interest in us almost instantly. We took his card and said goodbye and before leaving I asked him for a cash price on the last car we looked at.
«I don’t know. I’d have to look it up.»
«Can you look it up before we leave please?»
«No. You’re not ready. Why should I?»
Fucker. I will tell you when I’m ready. We left and I told my husband we will not be coming back.
But if you’re into misogynist douche bag salesmen, this is the place for you!

Andy’s response shows exactly the kind of ethics Autocars has.
Essentially, if only I’d have had a problem with the power train or engine… then they could’ve helped me. But since it wasn’t covered under the warranty they offer, there was no reason for them to mention the failing Catalytic Converter, or the fact they HAD to have known the Check Engine light was on and simply reset it without fixing the issue or at least notifying of its existence. They claimed to have inspected the vehicles and that they only sell good vehicles; yet mine came with a failing Cat Converter, two broken engine mounts, and a nasty bulge in a tire that could’ve been a danger had I not noticed it the next day (I bought the car at night and couldn’t see it then).
But all that’s ok… because they didn’t cover it anyway, so why fix it or bother to mention it? Yep… awesome business.

BEWARE!!! FAIL! Worst dealership ever. Completely unresponsive. Completely unorganized. Complete failure. I will never purchase another car from these guys. Total Scam Hawks!

I bought a used car here about two weeks ago am so happy with my purchase and very pleased with how well the process went. Tony — the person who assisted me asked if I wanted to test drive the car I was interested in before I even asked and didn’t seem pushy at all as another reviewer mentioned about the staff. At one point I had to go back home to get my stuff to purchase it, when I came back Tony told me they cleaned the front headlight cover (I had previously made a remark about how it looked really foggy and unclear), wow! I was so surprised they actually took the time to do that. today that headlight looks so much better. I really appreciated the gesture! Everyone I dealt with here made for a very easy and pleasant transaction. Thank you!

Don’t believe what other reviews say, I just bought a 2004 Toyota tundra. This was not only the easiest process but a pleasant one as well. Dealt with Andy. five star service. Again go see for yourself. Thanks Andy.

Just stay away a go buy a vehicle elsewhere. They want to talk price before they even let you open the door and look at a vehicle. I was denied a test drive of the vehicle I was looking at but offered a test drive of a different vehicle I was not even interested in. Typical pushy sales people and should have listened to my fellow Unilocalers.

This place is HORRIBLE!!! STAY AWAY!!! STAY AWAY– BEWARE!!! BEWARE!!!
I went in to buy a used Toyota which at first seemed nice and in very good condition. I test drove and was approved to buy. When it was time to sign the paperwork, they gave me the terms, the «autocheck» NOT the «carfax» and then… they mentioned the transmission was replaced and ECU and was INSPECTED (NOT FIXED) by South Coast Toyota and was in good condition. I was shocked! That is a BIG detail to leave out! I asked if they had paperwork on the repair and the DID NOT have it, thats strange… then I asked where was the work completed? They didn’t know… only had it inspected. So they claimed they were POSITIVE it was NEW transmission but had NO record of it or know where it was replaced?
HERE IS THE KICKER… I called South Coast Toyota to verify the story and they did have record of the VIN number and the date the car was inspected and the repair tech said… «Yes, we did inspect the vehicle and RECOMMENDED A NEW TRANSMISSION AND ECU!!! They DID NOT do any work to the vehicle or have any record of it being fixed. The inspection was within under 30 days of me almost purchasing. THEY are LIARS!!! When we confronted the manager all he said was … «so your not buying the car… okay.» He did not try to redeem himself or explain the situation. PLEASE GO SOMEWHERE ELSE! I do not want them to take advantage of someone who doesn’t know any better.
BTW. I didnt even want to give this place 1 star. but had to in order to publish the review.
STAY AWAY. STAY AWAY!!!