SGV Bicycles

Awesome place ;D great prices beautiful bikes they built ours in 30 min
Got mines in black and red can’t wait to take this for a spin. Great customer service as well.

Henry from SGV called today and provided outstanding customer service regarding my most recent order. I initially had posted a poor review due to a misunderstanding with MY credit card company, but SGV went above and beyond to make amends.

One star is as low as I can go unfortunately one star is too high of a rating. On 11÷26÷15 I placed an order for a bicycle online paying with PayPal. The payment was deducted from my credit account the following day. I received 2 emails from them 1 confirmed the order the other a status update of «complete «a week goes by and no bicycle. I sent 2 emails asking when I could expect the bike and no response. After leaving a message I did receive a call back telling me I had to verify my account. All of the times I’ve used PayPal I’ve never heard of this. So I call PayPal they don’t even understand what the problem is.
Finally I get another email from SGV bicycles stating that PayPal is holding the money and they can’t process the order. After I call PayPal and ask them to please assist in straightening this out
(thank God for PayPal with businesses like these guys you really need a third party)
They send me an email canceling my order.
Today is 12÷9÷15 so for 2 weeks they had my money and deny it then cancel the order.
I’ve noticed that mostly all of the unsatisfactory reviews on these guys are from online orders most people who walk through the doors are very happy however I am one of the unfortunates who ordered online and it’s been a horrible experience!!!
I hope they try to not refund the money because then I will take them to court they will pay for my lawyer and I’ll get an extra $ 1000 !!!

Very disappointed. When I found the SGV bicycles online I was exided from the designs an choices. Ordered and paid my first fixie hoping to be able ride it very soon. Here I’m week later no bike waiting to get my money back. After countless times to try to reach them on the phone and email. (Nobody picks up the phone befor 2.00 pm or after 4.00pm). I was the one who call them to ask to send me the order confirmation and tryed to get over the extras that I ordered. Without my active approach I would still wait for something that would never come. After my last phone call I just gave up. Realized that my order was not filed and I have to pay the bike again (have a confirmation from my bank that they received my payment). No apologies just an answer on my comment that I was expecting to take the bike on trip this weekend with my friends:…“that’s not gonna happened”.

There are tons of small bike shops all over Southern California and I have slowly been working my way through all of them. SGV Bicycles first came to my attention online with some very inexpensive options for fix /​single speed bikes. I was, specifically, looking for a wheelset as I am currently renovating a late 70’s /​early 80’s road bike. I’d done my research and basically found there were a number of companies making wheelsets, but very little online about how they might compare.
Well, Henry is a GREAT ASSET at SGV! He walked me through the options they had available, what he could order, how long it might take to build a custom option and what was in the store available right away. I still had a few decisions to make (what color, what hub, rim, etc.) but what really helped was a few subtle comments — «No one’s returned a Stars, the Retrospec have pretty smooth welds, etc. It was those little things that helped me gleam some comparison and this was something I was unable to find in other bike shop employees while I was asking around. So, I returned a few days later and bought the Retrospect Chrome wheelset that were ready to go. They look awesome & I will definitely be a returning customer!

Thanks to Henry and his sister over at SGV BIKES for helping me create my very own big girl bike. They were very informative and educational not to mention their great prices (huge plus) !!! Assembly was super quick ! They have a huge selection of bikes and accessories making my options unlimited however with their expertise they knew exactly what style fit my personality. Before making a purchase I highly recommend you bicyclist to visit SGV bikes for all your needs !! Thank you so much!!!

Here is my story: I purchased a 6KU fixie online around 3 weeks ago and I couldn’t be happier with it! I received the bike and assembled it myself in about 30 minutes (super easy to do it yourself!). Took it for a test ride and everything was working out perfect. I bought a water bottle holder to put on my bike and when I was installing it I noticed that one of the bolts was over tightened to the point where it snapped the welds on the frame.
Fast forward to yesterday, My girlfriend lives nearby so we decided to stop by so I can talk to them about it and also because my girlfriend is in the market to purchase a bike also. Zoe greeted us when we came in and right off the bat was super nice and informative. I asked her about the welds and she let me know that it would be an issue with the manufacture, but to send in pictures and maybe a video so that she could take care of it. That’s pretty awesome for her to do that. Then I started asking her about the bad reviews on here and she gave me the run down.
So fellow Unilocalers, let’s get this straight: all the bad reviews on here seem to be from online purchases or attempts of fraudulent purchases. I would highly recommend purchasing from SGV Bicycles because they are real people trying to run a real business. If you read all the people saying that it was a horrible experience purchasing online and you are in the area, then stop by the store and see for yourself how awesome this shop truly is.

Highly Recommend! Went in with my boyfriend this past weekend to check out some bikes in person yesterday. Zoe was very knowledgeable, helpful and straight forward. Helped explain what a good fixie option was for me and also assisted me in finding the right size frame. I didn’t pick up a bike that day only because I am still deciding between a single-​speed and a hybrid.
They have tons of color combination customization available here.
PSA, it’s not always just your height. People are built differently, long torso/​short legs, or vice versa. Turns out that since my torso is on the longer side I’d do better on a smaller frame than is normally recommended. Also, different manufacturers bikes are actually sized different even though the listed measurement size is the same.
If you’re in the market for a bike I highly recommend checking them out. Great online purchasing (bf bought his fixie online from them.) Ended up walking away with some great information and a back brake for my boyfriend’s 6KU.

This review is just for the parts they sell. I continue coming back when I need tires or inner tubes because they are good and affordable. They have great customer service, are very helpful, and are willing to answer any questions that you have.
They are located towards the back of their plaza. The first time I couldn’t find them until I went all the way to the back. They are between the first and second trashcans. There is usually a lot of parking available.

Thank you Zoey for helping us find our bikes and Henry for building our bikes after hours! We love our new bikes and will probably come back to upgrade our bikes!

Knowledgeable staff and great selection! Also, the prices are equally as great. My boyfriend and I love our bikes!

Sold me a bike, less than 2weeks later of riding it around my block; I wake up to two flat tires.
Asked them to possibly help me out with replacement tubes, flat out NO cant do that.
Sold me a bunk bike and expects me to pay them more of my money,

Just made an online purchase for retrospec wheels from Zoe and Henry for a set of retrospec wheels, the wheels came in without a scratch and well packaged. These are going on my pake frame! Thanks again SGV bicycles!

One of the best shopping experiences I have had in a longtime. I visited 5 other bike shops in the 626 area before finding SGV Bicycles on Unilocal.Zoe suggested I take the time to build the right bike to avoid the impulse buy; I’m happy I did.
Another gem of honest business in the area so if you can bear the distance and walk-​in store you have more options for customization. The website is distinctly function as well.

Zoe and Henry provided great service and accommodated every request. We will defiantly be back.

This review is from my online purchase experience. I recently bought a new track bike online and after I had placed my order, I had a change of heart about the color and size I picked. I called SGV Bicycles the next day and the lady that answered the phone was super helpful, I told her that I wanted to change the frame size and color of my purchase and she answered all of the questions I had about the shipping. They also emailed me the tracking information for my bike!
The shipping was super fast! I placed my order on a Friday and it arrived the next week on Wednesday. I immediately opened the box and realized that a handlebar was missing since the bike I purchased comes with two handlebars. I called SGV again and the same lady answered the phone. I told her my situation and she was super apologetic. She recognized my order from when she helped me earlier and got everything sorted out and my new handlebars are on the way with no extra charge! Thanks SGV for the great service!

I just picked up my new bike from SGV Bicycles and I love it. This was my 1^st bike purchase so my boyfriend and I were shopping around online and came across SGV Bicycles. Being new at all of this we decided to stop by their shop. Im super glad we did, we had no idea what size frame we needed & after we were sized they helped us customize our bikes & placed the order right away. Our bikes were ready the next business day for us to pick up. When we picked up our bikes they gave us a run down on everything we needed as well as very helpfull recommendations, Henry even helped us set up our trunk bike rack & mount our bikes. I definitely recommend this place! :)

I enjoy purchasing items online, it saves time and money but this is NOT the case with this company. I spent $ 200 on a bike purchase and during that time, it was said there was free shipping on online orders over $ 200. So I paid for the item, there was no shipping cost added (when it is usually automatically added when we checkout), then I receive an email saying I have to send $ 25 for the shipping. I emailed them and told them– but they said they weren’t going to honor so no questions asked since this was gift I went ahead and just paid for it.
Received the bike, the bike does not fit true to size compared to other bikes. I emailed them, and they offered to exchange it for me but I would have to pay for shipping AGAIN– there and back. Which would be $ 100, half of the price I paid for the bike. Ridiculous.
Never purchasing from this company nor recommend to anyone. This small company should stick to selling locally and not online to other states. Good luck expanding. Quality customer service does not come first here.

Where do I get started?!? I LOVE LOVE LOVE my bike!
Since moving to Cali I have decided I actually like biking! Haha. My mother is super shocked about this since I said I would never have a bike! I finally made the decision to invest in a faster, lighter bike for work purposes… and don’t forget to learn tricks on! I decided I wanted to get a fixie and started to do some shopping. After finding SGV online I started messing with their website. I knew what I wanted look wise and the custom option is EXACTLY what I wanted and needed. The website was super easy to use and I spent many hours playing with different designs.
After making my dream bike I was ready to purchase. I was very very nervous buying such an important item online. I decided to give SGV a call. Henry (owner) answered my call. Right away I was surprised on how thoroughly he answered my questions. Very knowledgeable of his products and stands by them. After speaking with him about delivery, set up and other various questions, I was ready to purchase. Henry made me feel at ease with my purchase and I couldn’t be more excited!
So I went ahead and ordered. My bike came a day later and I could nto be happier. I love my bike, the way it rides and the way it looks! I have been playing around and trying to learn tricks. I know I will be replacing parts and calling Henry for other questions.
If you are looking for the best custom fixie out there… you came to the right place! SAFE RIDING!

I was pleasantly surprised by the service and price of SGV bikes. After reading a few of the reviews on here, I honestly had no idea what to expect considering some mentioned that it was operated out of a house. Not sure if they have the place mistaken for a different one or what, but this business is definitely legit and NOT run out of a house. The place was a bit hard to find because the main street it’s on is partially closed off due to construction. It’s at the very end of the business park, behind many other suites of different warehouse companies.
Before I went in, I made sure to call and verify that they had the bike I wanted because their website didn’t have it listed, but their Amazon page did. Henry (I think that’s his name) answered and said that he could have it assembled and ready for me within the next hour. I roll up an hour later and there’s the bike, just as promised. I shopped around before coming here, and got the 6KU frisco 2 for $ 199 (same price as other local bike shops), but saved around $ 17 on the tax since I paid in cash :) They were very helpful and even directed me toward the nearest bank of america atm so that I could get the money. I’m new to biking so had a few questions and Henry spent a good 20 mins or so just going over everything and making sure that the bike was the right size and gave me tips.
The storefront/​showroom itself is very tiny, only around 20×10 feet long, and their entire inventory is in the warehouse behind them so they definitely have a lot in stock right when you want it rather than having to wait for them to get it from some other location. This was definitely a plus because no other location had the bike I wanted in stock and all told me that the model I wanted was either discontinued or that I had to wait a month to get it. They also mentioned that they plan on remodeling within the next couple of months to expand their showroom so that more of their bike selection can be showcased.
Despite how their website looks, this place is great! They’ve been in business for around 12 years and I definitely plan on going back for other needs.