Smiles West

I purchased a Groupon for an exam, x-​ray, and cleaning at $ 29. I called them trying to make an appointment. Every time while I was calling, a lady asked me to wait. And then, nobody answer the phone.
This service is terrible. Never go there!
I need my money back!

very disappointed. my husband was told he needed a deep cleaning and the cost would be 300. We asked if he can get a regular cleaning but were told No, because his teeth were really bad and they were not able to do a regular cleaning before the deep cleaning. after going back and forth deciding if we would be able to afford it, he decided to do it and paid. I now find out that 300 was not for the deep cleaning but for a OPTIONAL medication. she was deceitful when explaining the treatment. the way they word it and was told to us, was to make us believe that 300 was for deep cleaning and must be paid in order to get the cleaning. I now wonder if he was able just to get the regular cleaning. they agreed to pay us back the money, but i still feel horrible :(

Horrible dental office! DO NOT GO TO THIS DENTAL OFFICE! I don’t understand why they give people appointments if they are still going to take 3 hours to attend you. It was ridiculous! I do not recommend this place.

This place is all about the bait and switch. I purchased a Living Social deal that promised an exam, x-​ray, and cleaning. When I arrived, they insisted the cleaning is no more than a simple polish. If I wanted to have my teeth scaled (your basic cleaning at every other dentists’ office), I’d have to pay $ 93. They try to sell you services that you don’t need and are unapologetic about their crooked business practices. I highly recommend you look for a different dentist. My experience I am sure is hardly the exception.