Supercuts

I had customer service Shirley respond to my review within an hour and apologize for the issue my daughter had with her hair and offer to correct it at no cost. I appreciate the gesture but my daughter is refusing to go back. The lady that did her hair was katorina. Might go back of the two ladies aren’t their.

Alyssa and Jennifer are both awesome! I travel back and forth from my home in Atlanta to Southern California often and I always go see these two for my haircuts. Yes 3000 mile commute for their talents, that’s how great they are! My hair is difficult, grows in different directions, starting to thin in very front and very hard to cut so it looks great, after struggling with hairdressers for years after losing my long term barber I came across Jennifer who on the very first time cutting my hair gave me a haircut that was absolutely perfect! Then while Jennifer was on vacation I rolled the dice with another stylist there Alyssa! OMG they both are incredible! Now I have 2 fantastic choices to fit my travel itinerary! #TheBest #GetTheScalpMassageTooWow

Do not come here. Every time I’ve come here I’ve left unsatisfied. My most recent visit I asked the girl, (I’m pretty sure her name is Britney) for a haircut shorter on the sides and to leave it long enough on the top to where I could put gel in it and shape it how I wanted. The whole haircut I was turned around so that I could not see what she was doing, and when I was finally turned around I look in the mirror to find that my whole head has been buzzed the shortest it has ever been. I asked her why she did this and she admitted «I think I grabbed the wrong size razor». Terrible service, I do not plan on returning.

I have received some decent haircuts’ in the past from here. But recently I’ve been disappointed with the overall service. There are much better options in La Verne. i.e. The Haircutters or Dalia’s Barbershop

I’ve been coming here for about a year and I am completely satisfied with their service and have not once received a haircut that I didn’t like. Everybody is very courteous and helpful.

They we’re all every nice and awesome when you go somewhere else and they mess up come HERE and get it fixed!!!

I called ahead to be sure there was someone there to do a French braid for my daughters hair. I was told yes no problem. When I got there we were seated and they got started. The gentleman was very nice but he couldn’t do the braid and he just kept trying and trying and trying. Finally it was done. Not exactly what I had in mind but I think it will work. My biggest complaint was that I called ahead and I was told they could do it and it they really couldn’t. Very disappointed.

I’ve had long hair for a while and needed a change. Ashley gave me a great cut and made me feel comfortable the whole time!

I decided to drop by and get a color consultation. I’ve been wanting to correct the color of my hair for awhile. They quoted me $ 132 for everything from lightening, glossing, and full single process. I have several colors in my hair and wanted a rich chocolate single color hoping for more unformity. I decided to go for it. My hair colorist was named Ashley. She was very friendly and offered me tips if I colored at home. She managed to lift the almost black colors in my hair. I really like the color. There’s a little more red hue then I wanted but it still looks good. Definitely looks more natural which I wanted. My ends are a little lighter but she told me it would be since my ends were blonde. She told me that the color would lighten but if I was unhappy or needed retouch ups in certain areas, I could come back within 7 days and get it for free. She also gave me a discount off the estimated price. I would recommend Ashley. She takes care of her clients and not just in it to take your money.

I am happy to have discovered Jessica at this salon in La Verne! After spending 2 years and spending way more money searching for anothet stylist after moving to CA, I’m thrilled to have finally found someone who listens and cuts my curls just right. She is super talented, pleasant, and can translate your wishes to the actual cut. My hair is finally happily curling without being chopped! Yay!

I just wanted a simple buzz cut and the stylist couldn’t get it right! First and last time

I have been coming here to get my haircut for a couple years now. I always have great service, and the girls make it awesome because they’re always engaging. I will continue to come here even when I move away from this area.

I been coming here since I left my last barbershop… The girls here are awesome, they always have a positive attitude and they always leave my hair with the fresh look I always have in mind

I’ve gone here a few time so far over the past few years and have mostly been cut by Jessica. She does a fabulous job and always gives me exactly what I want without disappointing (Also gives pretty good advise on how to work with my hair type).

I just wanted my bangs trimmed. Instead I now look like a 10 year old. The lady who cut it apparently did not comprehend the fact that I did not want more than an inch off from my chin-​length bangs, even though I kept showing her the length I wanted. She even told me that «You can always cut shorter but you can’t bring it to regrow too fast; this is why I will start with a long cut.» I’m really curious how short are her short cuts. Will my bangs be shaved off completely if I ask for that? This is the last time I am going there. They always mess up my really simple haircut, although nobody has ever done such a darn good job before.

okay so heres the story of my experience at SuperCuts in La Verne i wanted to get my hair done cut and dyed maybe i should have gone to an actual beauty salon but it was my day off and i wanted to get it done right away because at the time i was working alot of over
i go the night before valentines day honetsly the girl who did my hair did not make me feel like it was my day or how youre suppose to feel when you do that kind of stuff her name was Angela she made comments like you have so much foil in youre hair you could catch reception! she didnt even offer me a magazine she kept talking about valentines day i swear i felt like i ruined it for her! after she did my hair i felt like i was rushed out they didnt even put a toner in it my hair was suppose to have high lights of carmel and the front of my hair was blonde my (virgin hair) her and the assistant manger letty told me it looked great i guess because they wanted me out because they stayed past closing time. the worst part is that i payed $ 220.00 i went home and i had dye on my neck my fore head and and all over my ears and a line of blonde in the front of my hair line of course i went back with in the next couple of days and they applied the toner. i went back for touch up and rebecca did my hair and she did a great job but it was 130.00 dollars for a touch up at least the hair cut was okay but never again.

I’ve come here several times since they opened — last few times I’ve had the pleasure to be waited on by Samantha… she’s quick, personable, and isn’t a «hard sell» — and I’ve always liked my haircut after leaving.
I can’t remember the other young ladies name that is usually there also, but between the two of them it makes for an enjoyable experience — — many other businesses could learn customer service from these two.
Thanks!