European Wax Center

Its always hit or miss here… that’s the thing I hate about this place. Some girls do a good job, others just don’t care and don’t put any effort it. I’d go somewhere else if you can avoid coming here because you just never know what you’re going to get!

Karyn is great! She is very professional and makes sure I am satisfied with my eyebrows before I leave.
Sometime life happens, and I arrive a little late (but beofre the 9 minutes grace period European wax allows before marking you as a no show). Karyn still takes her time and does things right rather than rushing and pushing me out the door as has happened at other places.

My first waxing experience. Interesting, I must say. Upon my initial appointment I was asked to come back in one week because I didn’t have enough growth. I understood although I felt a little awkward. My second visit was completely different. This time I had a different technician and she was very nice and comforting. I expressed my concerns about what happened the last time and she told me to have no worries. Overall the experience wasn’t as horrible as I was expecting it to be in my mind. Afterwards, I have to say that I felt like a new woman. I’ve already made an appointment to go back and have requested the same technician as before. She walked me through the process which overall helped me to feel at ease. The only thing that I didn’t like was the awkwardness of my first visit. I wish they would’ve given me some instructions before I came in. But hey, you live and you learn!

My husband went for an ear and nose wax. He came home with a scar on his ear lobe, wax left in the ear canal and hair remaining on the tops of both ears. He said the technician was in a hurry. When I called that evening to speak to the owner/​manager, I was told that I would receive a call back within 48 hours. It’s been 3 days and no call or apology. Don’t buy a package. You will be stuck!

Only place I’ll go for waxing service. Brazilian is less painful with their wax. Been going to EWC for 3 years, just started here in Missouri. This location is easy to get into and out of (driving).

I’ve had a fantastic experience every time I’ve come here. For the record, I’m plus sized and I come only for Brazilians. Do not let your weight stop you from patronizing the place! I’ve had waxes from Alexis and Jen, and they’re both fantastic. You’ll be in and out in no time, and their prices are extremely hard to beat. Give these guys a shot; you won’t be disappointed!

Just had my first wax with Alexis. She was really personable and nice. I appreciated that she wasn’t awkward or made me feel uncomfortable. The wax that they use is also really good. It dries hard and then allows the waxer to pull it up and doesn’t require a strip. For this reason it is less painful than the strip and soft wax and doesn’t require too many applications leaving your skin without red bumps or ingrowns.
My only criticism is that they hit you with this barrage of information on prepaid options and memberships etc. I’m a woman who doesn’t require frequent waxing because I don’t grow a ton of hair. I typically will go in every 7 – 8 weeks rather than every 4 weeks. So, these options didn’t really apply to me and I don’t like being pressured to give answers about memberships etc so quickly.
But otherwise this place met my expectations and I feel good after.

This was my first time visiting this business and I had never gotten a wax before. My experience was great. The ladies were extremely sweet and made me feel very comfortable. The entire process was easy and smooth from making my appointment to getting my wax done. The person I worked with at the front desk noticed I looked a little nervous, so she sat and talked with me to help me take my mind off of being so nervous. When she went over the different package deals they offered, she was not pushy at all when I declined. I would recommend this location and the person who did my wax, Jen. She was very knowledgeable and made sure I knew everything that would happen from beginning to end. The pain during my wax lasted a couple of seconds, then it was gone. I never felt my skin pulled and she was quick. Jen rocks!!!

The problem with this store is management! The ladies waxing are doing what they are told. The manager or the owner (I am not sure who she is) can’t unglue themselves from there cell phone. In addition, she insists that the their employees shove products you don’t need down your throat and shows no caring for the customer. I was appalled at her insisting that I buy a package when I just received a call that someone died! The manager said oh to bad and continue her sales pitch! I was so flustered I bought the stupid package and was refused a refund when I addressed the situation with her. Sadly I am still trying to use the package up but extremely happy to know I can go elsewhere. Don’t blame the ladies waxing. Management is directing what happens!

Ugh. Why do I keep going to businesses and pay them to hurt me? Who knows. This was my first wax and yeah it hurt a lot, but I never felt my skin get pulled, and I get the sense my esthetician did a really good job. If I decide to wax ever again, I would come back here. It was pretty expensive for me, however, because of all the areas I decided to wax.

Well, I have been going to this EWC for about a year now. Tiffany is fantastic and does a great job with both my brow and bikini waxes. However, I cannot stand the EWC company as a whole. I have been a faithful customer for a year now and it is nearly impossible to book a time for my waxes even 3 weeks in advance for a time that works with my schedule. Then, today, when I was a little late (I arrived at 5:11 for my 5:00 appointment) due to the RAIN and TRAFFIC (both of which are obviously out of my control) when I was unable to leave early due to my busy work schedule (I am a physician and I just do not have the flexibility to leave work at my leisure) I was refused service because I was later than their «9 minute late rule». While I understand that this is a rule to keep them on schedule, it is utterly ridiculous and RUDE that they can’t be even minimally flexible for faithful clients. I think that after my experience today with the incredibly rude front desk assistants at this location I will find another place for my waxing needs in the future. I think it would likely be more beneficial to see someone who isn’t ruled by corporate «rules» and who can make exceptions for when people who are always on time are late due to uncontrollable reasons. I just do not have time to deal with a company who cannot be even slightly flexible for their clients.

It gets the job done and it’s affordable, especially if you do the package. If you’re looking for a spa experience, you’re at the wrong place. I like it this type of place, because you’re in and out without all the fluff. Works perfect with my schedule. Also, the wax they use doesn’t stick to your skin, so it’s not as painful. They girls are pretty detailed, if something is missed, just mention it and they take care of it. No biggie. Super convenient.

Loved my brow wax from Helen! In and out quickly but never felt rushed. Brows are great. What more could you want?

Don’t go to Katherine. Unless you want your lady part to be burnt by over heated wax. Or having wax strip peeled up without the skin being held taut while getting a Brazilian. Or hating your life for the next week because you got three painful ingrown hairs due to the malpractice.
I have been here 4 or 5 times so far. Most of the staff are fairly competent and friendly. It is very much «get waxed then get the heck out» and if the employee messes it up, then bad luck for you kind of place (speaking from my last experience after my lady part got burnt and had wax stuck in between **). Which is no big deal if you don’t mind.
If you go there, make sure you know who is waxing you so you won’t end up like me sitting here writing this review while sobbing slightly because of the pain which could have been avoided in the first place.

I have had multiple painful Brazilian waxing experiences that have left me numb, with a rash, or just in pain for days, but I made an appointment at the EWC because I felt like a place that specialized in waxing would probably be good at it. I was right about that, and think that they are definitely the best place that I have gone so far! I have seen Becky multiple times at this point, and she is great. The waxing is fast, well priced, and doesn’t hurt nearly as much as the other places that I have been (though it is waxing, so fair warning: there is still some pain). I would definitely recommend them!

If this review was based on my first visit then they would get 0 stars but now that I’ve gotten waxed here quite a bit then I realized that they’re A-​OK.
My first visit here I got my upper lip, underarms and Brazilian waxed. Oh man they sure hacked me alive, it was so painful and I came home with sticky wax all over me. This wasn’t my first time ever getting waxed, it was just the first time with EWC and it sure wasn’t pleasant. I tried them out because of the cheaper prices and I was enticed by the free deal for first time customers. It wasn’t really worth it because my aesthetician repeatedly waxed the same area over and over because she couldn’t get the hair out the first time. I wasn’t sure if it was because she was inexperienced or if it’s due to the hard wax that they use, either way it just wasn’t normal.
Fast forward a couple of months and I gave them another chance. I just couldn’t resist myself, their prices are too good compared to others but just beware you do get what you pay for. This time I only did my underarms since it’s the least sensitive area. They did a better job this time and I have been a customer since August but only for my underarms. For me, it was definitely worth it to buy one of the packages because it made my monthly venture here that much cheaper. Do not get pushed into getting one though if you really don’t want to buy one cause they can get really pushy if you let it happen.
I’ve pretty much seen all of their aestheticians and don’t really have a preference. The only thing that annoys me is that every single one of them do not leave you alone to undress and such. I find that really weird, or maybe I’m just spoiled from the other place I go to… Either way, my advice is to definitely try them out but if it’s not for you then just go somewhere else or only go to EWC for a body part that is not as sensitive.

I’ve been frequenting (every four weeks!) this EWC for the past 7 months. I’m always met with a kind face at the front desk with hardly any wait time at all before going back to the waxing room.
I’ve seen Karissa for almost every wax; she’s quick and incredibly kind. She ensures that you have the most comfortable waxing experience (as comfortable as a Brazilian could possibly be.) I was so pleased with all of my experiences that I ended up buying the package, which totaled around 9 waxes, if I remember correctly. It’s pricey, but I was willing to shell out the cash for it!
If you’re searching for a place to get waxed below the belt, I highly recommend trying EWC out.

I am someone who has gone to easily a dozen different aestheticians and at this point wax myself, so I’m pretty familiar with how it all goes. When I go to European Wax Center, it’s for two reasons only: the fact that you can schedule online (a huge plus in my book), and that you can almost always get in last minute. If anybody has ever woken up, freaked out at their eyebrows/​any body hair, and decided you needed to get it off right away… you know how important that can be.
But that being said, I’ve never been overwhelmed with the quality of the waxing. I’ve gotten decent shaped from eyebrows but apparently they are supposed to then pencil in and style them, which has only happened ¹⁄₃ times I’ve been. What motivated me to write this review was a less than pleasant encounter. The waxer did a fine job on my Brazilian, but scowled almost the entire time of doing that and my eyebrows. It was to the point where I sincerely almost asked her if she was okay because she looked so angry and miserable. But, I didn’t want to offend somebody who was feverishly putting (too) hot wax all over my body. I know everybody can have an off day but this is a situation where I don’t have a lot of patience for it.
Also, don’t expect any of the perks from going to a smaller salon. No hot cloths, dim lighting, or privacy (she had me strip down right away, with no coverage, then did my eyebrows first so I awkwardly laid exposed). No double checking to make sure the body hair was removed to client satisfaction. She stayed in the room with me while I changed both times. Bottom line, this is the fast food of waxing. I’d be lying if I said I will never go back, because the convenience factor is great, but I really will do my best to avoid it.

Let’s be honest: I’m picky when it comes to waxing. I like my aestheticians to be friendly and professional; most of all I like them to be quick. I was really skeptical going to a chain waxing place. Honestly, I made faces every time I came across them in a search and tried to avoid it.
BOY WAS I WRONG (and ashamed of bias)! Erin (she’s at the Kirkwood now) was an amazing and just everything you want in one. She answered all of questions about hair (in all areas) and was very honest about how long women should go between waxings (FYI– completely dependent on the hair growth cycle).
On to the actual product (something I like to read about)– they use blue wax, which is a hard wax, so it is less painful. Erin really got in there and tweezed the really stubborn ones, which is amazing considering some places will not do this at all. There was no extra charges to trim or pluck or whatever.
They sell all of the creams and serums you see at most upscale waxing/​spa venues which is convenient. They also have pre-​packaged deals like «Buy 3 get 1 free» (you buy in advance) and an unlimited 13 month wax package (I checked out the one for lady bits) for $ 612 or may $ 622. I think that is great if your hair grows fast.
Yes, I did buy a package because it was worth it! I’ve been waxing for over a decade and this place (more specifically, my aesthetician) is a gem! Try it for yourself! Plus they have a referral program. So bring a friend! There is nothing like saving money on something you were going to do anyway!

Came in for my first time and got an eye brow wax and my FIRST Brazilian. Your first wax (Women — Brow, Underarm or Bikini and Men — Ear, Nose or Brow) is FREE! So that’s a great way to get you in the door and try them out! The process from calling to make an appointment to the waxing and then scheduling my next appointment was simple and all the staff were extremely friendly.
Haley did my wax and she was awesome. She talked me through the whole process, made me feel comfortable and besides the split second of pain from time to time she kept my mind off of what was really going on down there. The entire process was maybe 30 – 40 minutes and she reassured me next time would be quicker.
European Wax Center uses hard wax, which I’ve never heard or seen before. It’s just tacky blue wax, no strips of cloth. Definitely a different experience than what I’ve seen.
I’m a sucker for promotions. And of course I bought into the first time guest promos, but I think in the long run it’ll work out in my favor. I did a Prepaid Wax Pass and purchased 12(Buy 9 Get 3 Free) Brazilian Waxes for $ 378($ 31.50 per wax) and Eyebrows for $ 144($ 12 per wax). Not that a plan on moving, but all of their wax passes can be used nationwide. And then I also bought some of their skin care line because on your first visit their items are 20% off so I ended up with their «Starter Kit» of products.
Go get your waxing needs done here! You will love the staff and I don’t think you can’t be their prices. I can’t wait to go back.
They have a great referral system — for every person you refer they give you a $ 5 credit. So make sure you say you saw my awesome Unilocal review & mention my name ;)
Oh and for all of you wondering… yes it does hurt. But the pain is literally for 2 seconds and then you’re fine. Plus I was reassured that the more you do it the less painful it gets! Hope that’s true!