Long waits and rude employees — the guy waiting on me may have been new as he didn’t know anything. The person he asked for help was put off and inconvenienced by having to help him, wanted to get back to the conversation they were having with other employees. Much better service at the one by Home Depot. Wish it was closer to my house
Quinn F.
Évaluation du lieu : 1 Lafayette, IN
The address for this ATT Store in actually across from Tippecanoe Mall and Not in the mall as other reviews have posted. Sounds like I need to try the mall ATT Store because the one at this address is a waste of time. If you have to make a purchase then no problem as long as it is about the sale and it benefits ATT. If your having trouble with any product or service they are not the least bit interested in helping unless they are going to make some money in the deal.
Zachery A.
Évaluation du lieu : 3 Lafayette, IN
My experience here was mixed, so I will describe the good first. The atmosphere and customer service, from an attentiveness standpoint, were both great. I was greeted immediately when I walked in the door, asked what I was there to do, and checked in so that my name would be in line. I don’t mind waiting if others got there before me and I believe their system is great as far as checking in immediately and helping each customer individually as they come up next on the list, but the negative part of my experience is that my question could have been answered by the person checking me in but she refused to help. Something should be done to make sure customers get immediate service for a simple question rather than waiting 20 minutes to have their question answered in under 2 minutes, which is what happened to me.
Jennifer O.
Évaluation du lieu : 5 Lafayette, IN
I love going to this AT&T kiosk at the Tippecanoe mall. They are extremely knowledgeable and always willing to help. When you approach the kiosk, even if they are with another customer, they acknowledge you and tell you they will be with you as soon as possible. I added the«hotspot» feature to my plan– LOVEIT! I have internet for my laptop anywhere I have cell phone service. One of the best things I spend my money on. Doing my job more efficiently and effectively by being able to show my clients real estate information anywhere and everywhere! I send everyone I know to this AT&T store.
Rebecca C.
Évaluation du lieu : 5 Lafayette, IN
Excellent service. James Post and his staff were very helpful when I purchased my I-phone. Loren Sheldon was especially helpful and patient and explained how to use my phone. They are always happy to answer questions I may have. I recommend them highly.