The Women’s Health Group, PC

Reading these reviews makes me sad. I’ve been coming here since June for my first pregnancy and while the practice is not perfect, I love it.
All of the Dr’s take time to answer all of my questions and talk to me about everything that’s going on.
Yes, the wait times can be long… Frustratingly… But I never feel rushed in the room with a Dr and I imagine they spend this type of time with everyone.
One ultrasound technician is a little brash but whatever, she answers my questions and goes into detail of I ask. So just ask of you have questions. Don’t let someone ruin your experience.
The front staff is like many… Some days nice, some days they seem short on time or have dealt with some grumpy patients… Which by the sound of these other reviews is probably what it is. But I’ve never been off put by this.
It’s a busy busy office. For me that means they’re great! I always plan on a two hour visit… Especially if I have an ultrasound. Bring a your patience, a book or your mother or mother in law. Time will fly by.

Iv been going to the women’s health group for over 3 years. I started going to them when I became pregnant with my first son. I immediately felt that the whole practice fit me perfectly! First of all I really love that they are a team of all women obstetricians. The front desk ladies are super nice and helpful with paper work and billing! I felt well taken care of before I had even met my doctor. The Doctor that I always ask to see here is Dr. Begley, she delivered both my sons who are now 2 and 3 years old. She is amazing! She is smart and relaxing to talk to about anything whether it be a silly concern or a serious one. I love being around her because she is such a nice positive person and I can tell she truly cares about her work. I had the pleasure of meeting all the Drs here at the women’s health group during my prenatal care and found them all to be very knowledgable. I would feel safe in any of their care. The doctors assistants are great too, I usually see Brandy and she is so on top of everything and awesome at all the shots and blood work she has to give me. She always lets me lay down for blood work cuz I hate getting it done and asks if I need any water after. My over all experience with this group has been wonderful. Only down side is the parking at their Lafayette location can get a little crowded so when your 9 months pregnant it can be bit of a waddle.

They just don’t care and the staff is horrible. I have been going to Dr Begley for probably 10 years it’s been so long I have lost count. I received a letter today stating that I was no longer welcome to come there, I had used profanities towards the staff. Yes I did, I also have a hard life, I am a single parent to a special needs child, and am under a lot of stress. Dr Begley is aware of this, she delivered my child, the staff is rude, and over the years has changed and not for the better. Not at any point in time while attempting to make an appt with the girl who had the intelligence of a dead fish did she bother to ask what worked for me or if I was doing ok because I was getting upset. I have to work around my child’s schedule, I am not going to apologize for putting my childs needs First. I have never had to accomodate to a dr’s office like this once I had explained my situation. I also discovered that the drug I was on that Dr Begley prescribed was making me depressed and hormonal (irrational) I have since gone off it after realizing this. This behavior was listed as an allergic reaction to the prescribed drug. If you want Robots for a dr’s office go there if you want Humans don’t. Thanks Dr Begley for signing the letter, really appreciate the fact that you or your MA who are very aware of my situation did not even bother to call me to see what was going on but just dismiss me instead.

Just stay away from this mismanaged practice. Cancelled appointments, misplaced blood tests (really, I can’t make that up) and just a lack of professionalism, urgency or care for you and your baby’s prenatal needs. Wait times are ridiculously long which is frustrating when you schedule time off, arrive early, and sit to wait 20 – 30 minutes. for a MORNING appointment when things should be running on-​time, right?! Not at this place. I feel like a stranger here with staff and their vibe is extremely off-​putting and unwelcoming. Not to mention, their ultrasound techs have horrendous bedside manners. If you are that angry pressing a transducer onto a woman’s tummy all day, then shouldn’t you pursue another career? Honestly, who is cranky when delivering the «everything looks good» news?! It’s this attitude that speaks volumes about the overall poor professional and lackadaisical culture of this office. I am changing practices and after experiencing this group from day 1 of my first pregnancy – the other Unilocal reviews couldn’t be more accurate. Save your time and go elsewhere! I wish I had read these before I started with them, but hopefully you are reading this now and have the heads-​up.

I should have listened to all of the other reviewers. Dr. Begley refused to see me despite my issue being a cancer concern (I already have breast cancer too), because I was unwilling to give them a $ 100 deposit or my credit card number PRIOR to having any services rendered. Seriously, I’m so glad I stood up for myself and walked out!!!

I feel as if I am a checkbook or credit card first, and a patient second with this group. This is my third pregnancy and my fourth OB/​GYN group, and never before have I been required to leave a credit card on file, even though I have excellent insurance. They can charge this credit card at their discretion (is this even legal???) if they feel that their billing is not being paid in a timely manner. Additionally, they estimate your total out-​of-​pocket costs through delivery, not covered by your insurance, and ask you to PREPAY that amount. I wonder what would happen if you miscarried or switched providers… I guess they pocket that money! Finally, there were errors in their estimation of my prepay amount, estimating that I would owe a far greater amount than I did. Overall, I am not impressed with this aspect of the practice. And I hate feeling confrontational with the people who will be delivering my baby.
Medically, its pretty standard. They don’t explain all the tests, especially bloodwork, as its done, but they are comprehensive in addressing all possible tests. Having the ultrasound at the same location was convenient. Their information and knowledge seemed quite decent. But please, carefully weigh your options when choosing a provider.

The worst experience I have ever had at a doctors office. Extremely rude doctor and staff that appeared to be way over booked. I would NOT recommend this office if you are looking for quality healthcare!

I wish I could give Dr. Volin negative stars! His bed side manor was atrocious, he was rude, did not answer any of my questions, and this was for a surgical consult! He had a medical student with him, who was in the back ground giving me sympathetic looks the entire time as if to say «I am sorry this Dr is so rude» I waited 20+ minutes in the waiting room, another 40 minutes in the exam room on the table. When the Dr. finally did come in, he informed me he had some work to do in his office and he would be back in a bit. When he came in he rushed through my exam, had not even looked at my ultrasound results that the Broomfield office had ordered, and then when I told him about the mass that the ultra sound person had found he told me she couldn’t possibly be correct and that ultra sound people like to tell you they can see things that really can’t be seen on ultra sound. My question would be why order the ultra sound if you aren’t even going to look at it. I was then told to get dressed and wait, after waiting at least another 20 minutes his med student came in and asked me to come in Dr. Volin’s office. I walk in the office and he immediately takes a phone call and proceeds to talk on the phone to another Dr. about another patients care! As if all of this was not bad enough, he ordered a CT scan which I went in for, I had the results mailed to my house as well as to his office, I HAVE NEVER HEARD BACK, and this was 3 weeks ago! I have since been to another Dr. who has looked at the CT scan and am having to have two surgeries, amazed that this man cared so little about my health that he let a CT scan with obvious findings just fall through the cracks. I am shocked! This man should not be practicing medicine.

My wife and I have chosen the Women’s Group after having our first child with Boulder Women’s Care, who we fought with for 2 years in order to get a refund on overpaid bills. So far Dr Burgess has been great to deal with, but as others have said the front desk staff are difficult to deal with over the phone. We often feel that getting through to a doctor, as we needed to do during a miscarriage, is almost screened by the front desk staff to the point of absurdity.
We are continuing to work with this group but a suggestion is to (admittedly inconveniently) come in to the office to speak with staff directly in order to resolve any issues with scheduling or in getting in touch with a medical professional.

I saw Dr. Burgess. She is a good doctor, the epitome of professional. I had a c-​section with just about 0 pain, a quick recovery time, and no complications.
The pros with Dr. Burgess are: She is incredibly professional. She is very competent.
The Cons are: She doesn’t have great bed side manner. When I was scared or worried about something, she really didn’t have much compassion-​she would just give you the medical facts. After seeing her for nearly a year, I never connected with her (which is a little unusual with OB’s, I think).
So if you want a warm and fuzzy doctor, she is not what you are looking for. If you are looking for someone who gets the job done and does it well, then she’s good. But she isn’t both of those things.
I really disliked her nurse. She was not friendly, AT ALL. Again, no camaraderie or whatever, just «give me your urine sample, thanks.» If I tried to joke around with her, it would fall like a lead balloon and be met with awkward silence. Bummer.
As far as the office staff, I never had any problems except for a couple of blips with scheduling. So no big deal for me.
If I was pregnant, would I go to her again? Honestly, I don’t know. I really did trust her professionally. I felt like she knew her stuff and that she is a good doctor. And she did a good job with my surgery. But at the same time, I kinda want someone who I feel more comfortable discussing concerns with.

I am in the fourth month of my second pregnancy (the first pregnancy ended in miscarriage) and I have been coming to this office since day one.
Let me just start by saying, I have been around the block and back with OBGYNs. I went to at least 3 different offices to «interview» the staff and doctors to make sure that where I went would be a good, comforting, professional, and calming place for mine and my baby’s care.
I was immediately impressed with Dr. Andrea Burgess and have since become even more impressed with her level of expertise, concern, and overall bedside manner. She treats me not only as a patient, but as a mother, whoes viewpoints and concerns matter in this pregnancy. She is my partner in this, not a bully.
The only reason The Women’s Health Group, PC doesn’t get all 5 stars from me is due to the front desk staff. I feel that some of the women who work up front are rude, when you call you usually have to wait on hold for a bit, and they have messed up some of my scheduled dates. Though, they were able to catch the mess up fairly quickly and called me to resolve it. Besides the front desk sometimes falling short, I think this is an amazing place to go for prenatal care, probably one of the best (as far as I could see) in this area of town.
They (usually) are able to get you in quick, my doctor (or a nurse) has always returned my calls in a timely manner, very knowledgeable staff, the office is inviting, and you never are sitting for too long in the waiting areas.

First of all, Dr. Roos is GREAT. I love her, she is awesome. Every time I have seen her she always makes me feel like she genuinely cares and wants to answer all of my questions.
I saw Dr. Roos through my first pregnancy and delivery. I loved her. The other OB-GYN’s were nice as well, although I did not click with Dr. Eastman-​Gallo, especially after I felt she was a bit rude and extremely pushy when I kindly declined (for the 200^th time) the H1N1 vaccination. (this was ’09). But overall they have some great providers.
The OFFICE, on the other hand, is terrible. The waiting room is rather small and crowded, everyone is always late and behind, and they schedule appointments too close together. I had my appointment screwed up on multiple occasions, and one time they scheduled me an appointment during a staff meeting by accident, and I arrived to a locked door where I, and another one they screwed up, had to wait outside in the hallway until they were finished with their Chinese food. They said both of us had gotten our appointment dates wrong (Um, yeah, OK).
The labor and delivery went smoothly. Everything went as expected, and my wishes were granted, even though I ended up with the one OB I did not click with, she did a wonderful job during the delivery. (Although afterwards I felt she was rude again while being stitched up after a medication-​free childbirth. She told me to stop moving my legs closed and was getting aggravated with me– It HURT! Obviously I needed more numbing medication, not to be told to quit squirming!)
I went back for my second pregnancy, and was so fed-​up by halfway through, I had to switch to a practice in Boulder. I couldn’t stand to wait sometimes over an HOUR to be seen, or sometimes an hour or more waiting only to be rescheduled again, especially when I had a now 2 year old with me. One time I was rescheduled two days in a row for the same appointment.
I love Dr. Roos, if it were not for the crap office, I would have stayed with this practice. I would definitely recommend them for regular OB purposes, but for pregnancy matters where you have to deal with the office crap for 9 long months, I can’t recommend.

NEVER go here! The front office staff is rude, short with you on the phone and never explains what is going on. I made an appointment and was told to arrive 20 – 30 mins early to fill out paperwork. Since I was the first appt that day, they did not tell me that they would not open early enough so I was stuck waiting out in the hallway for them to open the doors to get my paperwork done.
They FORCE you to provide a credit card number so they can automatically charge you for things your ins will not cover.
I was the first appt for the day and was still left waiting 45 mins in a gown to be seen. Dr was ok, but not the best I’ve seen. I also felt rushed during my visit.
I will not go back!

I have been going here for 3 yrs and EVERY time I go in there’s a student doctor hovering in the background. Very nice for them, but I’d like just ONE visit to be between me and a doctor and no one else, and I have made this a vocalized request to no avail. When I called and requested an appt with a different doctor, I was flat out told no, «for purposes of insurance». Not a great business practice at all! On the bright side, the doctor is nice and the technical staff knows their stuff.

Even though a 2 star in terms of Unilocal rating means .Meh. I have experienced better. I can’t say that I have experienced better… in terms on Women’s health providers.
this particular office gets a 2 star rating from me, just because sometimes do know what they are doing.
The doctors here are fabulous. The review is for the office. Its a long wait every time you go for a check up. Most days i don’t mind a few minutes of wait. but here it can be easily 30 minutes to an hour. And then most of the times the doc will be late too while you are waiting in the flimsy robe to be checked. Even though my doc always answers most of my questions it feels rushed. I wish they had more doctors so that it could be a not rushed experience.
I am not switching my obgyn — I love her. But I just wish there was something they would do about how they manage the office.