Top Shop Auto

Have brought both kid’s Camrys and my wife’s Dodge Grand Caravan here. Each time Rick has been fantastic about going over what was needed now and what we could put off. Never had an issue with the workmanship. They are value priced for work they do. THIS IS THE PLACE
TO BRING YOUR AMERICAN OR JAPANESE CAR. I only wish they worked on German cars.

Rick was fantastic! I took my car in for an oil change and I usually cringe because at other body shops there always seems to be something wrong.
Not only did they did they do a compressive, complimentary check of my car and changed my oil but they had it back to me within hours. I’ll definitely be returning in the future.
Thank you!

I have been to this location twice and both times I’ve had great experience. First time for a change of head light and the second time for 75K on my Subaru Outback. Rick and the Top Shop Auto crew have been exceptional both times. They are knowledgeable, honest and really reasonable cost-​wise. On both occasions the cost of the repairs and service was lower than the estimates I had received or had paid for similar services at other shops. I highly recommend this shop and plan to return for any other work on my car.

Cannot say enough good about Rick and the Top Shop Auto repair shop/​service. They were very very responsive, always more than willing to work with my weird schedule, always patient with me in explaining exactly what the issues were, and what my various options were. I only wish I had found Rick and his shop much earlier. I will definitely be using them again and again!!!
Keep up the good work Rick — it is places like yours that keep my faith up!!!

I have an older Toyota Tundra that had an intermittent starting problem, making it very difficult to diagnose since it wouldn’t fail when at the shop. It had to be towed to Top Shop Auto without notice more than once. Rick took it in each time and handled it right away and only charged me for the cause of the problem once repaired. Rick and his team are very professional, friendly, and honest. I highly recommend this shop.

I was also recommend to come to this shop by Frank from Frank & Paul’s Auto Shop. My son’s car died in the middle of the road on a Friday night. All the body shops were closed and I had to have it towed to get it out of traffic and the fire lane. After doing some research, I had it towed to Frank & Paul’s due to their great Unilocal ratings.
On Monday I received a call from Frank that they were booked solid and wouldn’t be able to work on the vehicle for quite some time. He recommend Rick from Top Shop Auto. After calling Rick, he said he could look into it if I could get the vehicle there. I advised him that the car was dead and would not start. He took the time to call take a battery to the vehicle and bring it back to his shop. AMAZING and completely above and beyond expectations!!!
Turns out it was the alternator and it also needed a new battery replacement. The shop was unbelievably clean & neat and the mechanics were very friendly and seemed genuinely pleased to be at work there.
Rick was great communicating with me throughout the process. This is now our GOTO SHOP for any and all future vehicle issues.
I would recommend them in a heartbeat.

Had my car worked on at Top Shop and as usual terrific work, handling everything professionally, very competitive and reasonable rates, overall just really quality work. Always a pleasure.

Five stars all the way and I’d give them 10 if I could. I needed brakes, a power steering pump, and routine service on my 11 year old Lexus. Now it runs like new and I’m a happy girl. Top Shop Auto has customer for life!

Needed an emergency battery replacement and Rick quoted me a price on the phone and took care of me as a walk in emergency. Fabulous service, with no up selling. Referred from Frank and Paul’s auto repair in Walnut Creek who usually service my vehicle but were booked and unable to handle my problem immediately. Both shops are awesome. Can’t recommend them enough if you want honest, and efficient service for your car. These guys rock!

Top Shop was awesome! I was referred here by another shop in Walnut Creek. Rick was very accommodating, and got my car into the shop the next day. He was also very helpful in determining the repairs that my car needed. The experience was very easy and professional. I definitely recommend Top Shop!

Love Top Shop! I’m bringing my third car in for service. Been in this place for 3 different cars in the last 3 months. What can I say? They do great work. I’ve been dreading getting a new starter and ignition switch but I have found someone I can totally trust. Rick walked me through everything as usual and I knew it was gonna cost me (no surprises). Glad to have my car back and starting like new. Thanks Top Shop!

Got recommended here by Frank from Frank and Paul’s Auto Repair. Apparently Frank partially owns this auto shop also.
Called Top Shop Auto to schedule an oil change and left a voicemail. Within the same day, got a callback from Rick who scheduled my appointment. Very upfront and straight forward with the pricing and what parts they use (Chevron Havoline and OEM Oil Filter). Got there about 10min before my scheduled appointment to make sure I can find the place (Up the ramp/​hill across the El Charro/​Starbucks).
First thing I noticed when I came into the garage was that the place didn’t smell like car parts and oil, they keep a very good job at keeping the entire garage clean and well aired. Rick and his crew quoted me about 1 – 1.5hrs so I decided to stick around. Luckily they had WiFi so I was able to do some work while I waited. Next thing I know, the entire oil change was done and it only took about 45min! The time Rick gave was an estimate Im assuming to finish the job which is understandable.
Overall, this place was great and awesome service! Definitely recommend this place to anyone looking for a decent auto shop!

Took my 10 year old Focus in for a new alternator. Rick, the shop owner, and my boyfriend spoke ahead to make arrangements. Rick was really great about explaining the different replacement options and labor time. Once he got my car, he was very communicative throughout by calling me to confirm the work he would do, then making follow up calls when work was complete and for arranging pickup. Got it done very quickly! He offered to stay around a little after business hours if I needed him to for car pickup, which I really appreciated. I didn’t end up having to take him up on that offer, but knowing it was possible removed the stress of rushing to get out of work really early and beating traffic in the evening. When I arrived to the shop Rick was very friendly and professional. He described the work he did, warranty info, and explained a bit about the alternator itself (I am somewhat knowledgeable about cars so this was not lost on me… hah!) My car is running great now. I highly recommend this place for professionalism, honesty, friendliness, and prompt turnaround. I will come back if I have future needs!

We had some problems enroute to Alaska driving a ’96 pathfinder. Rick was able to take us in on short notice and diagnose the issue. The staff was friendly and professional! I highly recommend this shop!

I was looking for help in re-​wiring a trailer hitch for a new travel trailer. Even though the job was not the right fit for Top Shop Auto, Rick was very helpful and even did some research after we finished our phone call. Rick called me back within a few minutes to share what he had learned in his research. I’ve recommended a friend to Top Shop Auto who was new to town since I had heard great things. He said Top Shop’s service and pricing beat his old shop «back-​home» by a mile. Thank you Rick and Top Shop, even though my request wasn’t the right fit this time I will absolutely recommend you to other people.

Excellent find in Lafayette. In a town where everybody tries to bend you over because your neighbors are rich daddy-o’s, Top Shop doesn’t. Are they the cheapest? Probably not… but I felt the price was very fair and reasonable, the service impeccable, integrity high, and I will be back. I loathe this part of car ownership. Used to have the time and space to work on my own cars. Can’t anymore, so thankful to find these dudes. Now this may all change tomorrow if I find out they forgot to put the drain plug back in, but for now, I’m def a fan. Thanks Rick and team.

I recently ran into some trouble with my insurance company after their «approved» auto shop incorrectly installed replacement parts in my hybrid. I took my car to Rick hoping to find someone who would be straight with me, because I have had negative experiences in the past with certain mechanics. Rick was incredibly responsive, knowledgeable and direct. He made every effort to communicate what was wrong with my car and explain why it had happened. In the end, I had to take my car to a different shop that my insurance would cover, but if I had any choice in the matter I would have stayed with Top Shop Auto. I will definitely be taking my car into Rick for any future maintenance, and you should too!

I knew my brake pads and rotors had to be replaced, but I kept putting it off because I’m terrible at adulting. It was to the point where people 30 yards away would turn to see where that horrendous noise was coming from as I approached. My car seriously sounded as if it was going to rattle apart into a million pieces like in an old cartoon.
I took my car over in the morning and Rick called me shortly after to confirm my suspicions — I made a giant effing mess of my brakes. The price he gave me was at the high end of other quotes I’d seen, but within reason and honestly it just needed to be done ASAP. I discussed a few other things with Rick, but they were out of my (embarrassingly low) price range so I decided to hold off.
At the end of the day, I returned to pick up my car and see the damage first hand — I’m impressed it could stop at all with how badly I’d mangled the rotors. I also found that Rick & Co had done the other upkeep for me at cost, no labor. Even if Rick only gave me a deal because he pitied me (totally possible), I can’t tell you how much I appreciated it.
There are a few more things they discovered that need to be taken care of, and as soon as I stop procrastinating, I’ll take my car right back to the awesome guys at Top Shop.

I came in with my 1988 GMC 1500 pickup and it couldn’t have had more issues if it tried. It was spewing oil and was making a horrifying sound going between 2^nd –3^rd gear. Rick approached the situation with complete and absolute professionalism. He took the time to diagnose a set of major issues and then from there broke down the costs of each repair in order of safety significance. I was shocked at how reasonable the costs were, Rick was finding legitimate fix’s for problems that other people would have turned into «big jobs». I am a young guy keeping an old truck running to save money.
I couldn’t be more happy with the improvements that have resulted from visiting the shop, it literally is riding like a new truck but has over 250,000 miles on it. Rick was nice enough to give me a lift back to work and had the truck in and out of the shop in a day and a half despite needing new engine mounts and other parts. I am new to the area and I always have a little hesitation using a service professional I don’t know but in this case I am a very happy customer and I can’t say enough good about this shop and their capabilities. A lot of folks would have told me my truck belonged in the junk yard, thanks to Rick it lives to see more smooth riding miles!

These guys are great. Got a referral here from another shop that was booked several weeks out and I’m so glad I found them. Had a front brake pad job on my Subaru for $ 100 less than the dealer.
Rick was friendly helpful and did what he said he would. He was able to give me a ride and pick me up, so that was quite convenient.
If you’re looking for an honest shop I would look no further.