Hampton Inn Lagrange

I came in for business. I flew in from Michigan and drove in hour from Atlanta. I got in at 10pm and went to bed. At roughly 1am I noticed that I was being bitten and had large welts swelling on my arms and back. When I got up and turned on the lights I saw BED BUGS crawling in the pillows and in he bed. BED BUGS!!! I was completely disgusted. I got up and snatched up my belongings and ran out of the room. I set my things in the hall came back in took pictures and took them downstairs. I showed the night staff and she said that she could put me in room on the first floor for the night. I asked to have the manager call me at 8am when he got in. For the rest of night I kept the lights on. Stayed Fully dressed and sat in the armchair. At 8:45 I went downstairs to find the manager who never called me. He was very casual with his response and stated that he understood because he had experienced the same thing before :-/​he then told me that as I «courtesy» I would not have to pay for the night. As if I should have to pay for being bitten in this infested room!!! I left and promptly checked into a new hotel to complete the remainder of my business week. This was the worst experience that I have ever had with a hotel!!! I would expect so much more from a Hilton Brand.

This hotel has friendly service and good selection of hot breakfast. This is the only reason for my other star. The service lady for breakfast Mrs. Jackie was very friendly and attentive.
The low review is due to The rooms being dirty. They had someone else’s opened Diet Coke in the refrigerator as well as hair (dark curly, possibly pubic) in the shower. The sink had toothpaste that someone had spit in it that had not been washed out. Clearly not cleaned.

I really do like Hampton Inn, but this one is just unacceptably dirty and rank. See pics…

Nice little hotel! Staying here while visiting Callaway Gardens and it is a fairly small, but nice hotel. Very clean and all the staff are friendly! Very quiet and convenient, right off I-​85. Nice amenities like a small gym and business center, with a pretty good breakfast selection. Would definitely recommend!

From the GM:
Dear Brian:
I appreciate your taking the time to speak with me yesterday. After our conversation I had a detailed conversation with our housekeepers, reiterating the standards and procedures for cleaning. We also hired a new rooms inspector who started yesterday and I am expecting to see an immediate impact as a result.
None of this can make up for your experience, for which I am truly sorry. As the GM of this hotel, it is ultimately my responsibility to make sure we are doing our job properly. I am embarrassed to know that we failed you. Your housekeeping service was totally unacceptable and I regret not addressing this while you were here.
If you are ever in the LaGrange, Georgia area again, I would appreciate another opportunity to earn your business.
Sincerely,
John McKinney
General Manager
Hampton Inn

Everytime I go to LaGrange — this is my hotel of choice — at least until a Marriott property pops up!
The staff at this hotel are the best I’ve ever seen and they know who I am the minute I walk in — almost feels like coming home!
Eats as good as any Hampton gets and it’s free, plus I always get a back to go as well!
The rooms are all about the same, it’s been recently renovated so everything is pretty much clean — cleaner then most!
Outdoor pool is nice — though I’ve never been in it when there was anyone else around — which makes my workouts much easier. The gym is a basic hotel gym — small but able to meet my needs!
Parking is ample and easy to find places — but I do miss those chickens that use to run around free — I think they might have been breakfast one of those mornings!
4 stars because of the staff for sure! See yall soon!

Spent a great weekend here. The accommodations, staff, and breakfast were equal to all the other Hampton Inns I’ve stayed at. The best part was the General Manager, John McKinney. His recommendations for dinner each evening were outstanding! Two local restaurants with excellent service and wonderful food. If you ever visit Lagrange this is the place to stay.

A nice and typical Hampton Inn at a convenient location (although the entrance-​way might give the more tired patrons a little confusion). One area of excellence was the breakfast, and credit goes to the lady that was running it on this Saturday in late September. I know they used packaged food for efficiency, but unlike the other Hampton Inns, there was an obvious touch of care and diligence in it’s preparation which made it much tastier (e.g., potatoes were crisp instead of just heated).

Dont get confused and turn into the church next to Hampton Inn. Even though they may have a larger porn-​per-​view selection.
The staff here was incredibly nice and accommodating. The rooms were comfortable, and came equipped with a large (oxymoron) mini fridge and a microwave. Plus, they give you two bags of CHEEZ-IT’s and two bottles of water on your nightstand. I think thats just to make up for the sub-​par breakfast in the morning.
Perhaps it was just an off day, as I have had better free breakfasts at Hampton Inns before. But this was really bad. The sausage gravy looked like a taupe, rabbit-​turd stew; only it tasted worse.
No hot tub, but theres a small pool outside and across the parking lot.
Decent gym, with some cardio and nautilus options.
Its a few miles away from the downtown area.
I think it was $ 80 a night, which was quite reasonable, I just wasnt all that blown away.