Pageant of the Masters Tickets

My wife and I were visiting Laguna Beach from Las Vegas to see her family. I thought it would be nice to take them to see the Pageant of the Masters which I had not seen in probably 30 years when I last lived in Southern CA.
I bought 5 tickets ($ 110) and was ready to enjoy that show but heavy rain intervened (the seating for the show is open air). I went to the box office and explained we did not have 5 umbrellas, which those who chose to still see show were carrying. Their attitude was too bad. No refunds.
We were not going to watch any performance, no matter how good getting soaked in the rain.
I learned later they did cancel the show. But despite that it is their policy not to give a refund under any circumstances.
I have gone to hundreds of live shows in my life. I have never encountered a show producer who would not refund the tickets if a show were cancelled. And to be clear I purchased the tickets directly from the Laguna Festival of the Arts Ticket Office.

Not official website, beware!
This is a ticket broker, prices were ok.

A+ show… Pageant of the Masters is one the best entertainment performance shows i have ever seen. You will not believe your eyes. This kind of show could be on the Vegas Strip and do phenomenal! I cannot wait to see it again this year. We just bought loge center seats again. Make sure you are not sitting too close as there are parts of the show that take place to the sides of your seats and they are very hard to see if you are in the first 5 or 6 rows of the loge. We sat in the 12^th row of loge, loved it. What can be better than Laguna Beach in the Spring/​Summer?!