A Child’s View

Our son was NOT happy about the prospect of wearing glasses. That is until we walked in to A Child’s View and met Robert. The man has a genuine love for kids and for the work he does. Our high energy ants in his pants 4 year old was putty in Robert’s hands. He made it really fun for my son and provided a Kids Glasses 101 tour for us. We managed to try on a good number of frames and select one that we were all happy with thanks to his guidance. My other son, also four, played happily with the toys that are thoughtfully provided while we were choosing frames. Then we stayed for a while as they played on the floor together — no rush to leave.
Honestly this was not what I was expecting. I’ve chosen frames for myself and it has generally speaking been a somewhat stressful experience. I was imagining the worst experience doing this for a 4 year old. Robert knows his stuff due to his 20 years in this environment. From now on I will be buying my adult frames elsewhere and bringing them to him for Rx lens fitting. Their replacement policy and free adjustments — both a necessity with kids — are fantastic.
So grateful that A Child’s View exists! :)
Update: we picked up the glasses for our son a few days ago. They look fantastic and, due to Robert’s fun way of educating, he is compliant in wearing them. As soon as he wakes up they go on and he removes them before climbing in to bed. I love Robert’s way of relating to children, not just ours. When kids come in to the store they are really happy to be there.
Another reviewer mentioned the décor. Really??? I love the homey atmosphere! My kids certainly enjoy rolling around on the soft carpeting. And the toys are a huge hit with all the kids that come in there. We have a 500 sq ft playroom with an embarrassing number of toys and my kids are down on the floor with other kids having a blast.
If you have eye glasses insurance just be sure to check before you go to ANY optician — an easy thing to do and will save you and all concerned some valuable time and effort.
Perhaps A Child’s View is not everyone’s cup of tea. I’m not easy to please — I even had my son’s eyes tested by two optometrists before moving forward. But now wherever I am and the subject of children’s eye glasses comes up, I am amazed at how often people say ‘You HAVE to go to A Child’s View in Laguna Hills!’. I agree. They’re the bomb.

I would definitely not consider myself a «yelper» and in fact, never write reviews as this is my first one, but our experience was such that I felt like taking the time to do so.
I completely understand how reviews are each person’s unique, individual experience, and I can understand how the majority of them are positive for A Child’s View… however, our’s wasn’t so great. We recently took our 3yo daughter in for her first pair of glasses and our first impression was, «wow, this place is stuck in the 90’s»… It literally looks like they haven’t changed anything about the décor since it opened. Even the kids toys they have to play with are old and dirty. Yes, that is subjective and doesn’t affect how they should treat the customer, but c’mon… it’s 2015.
Robert was the first to greet us and while he seems like a nice person, we didn’t feel that from him. We felt he was condescending to us (mom and dad) and instantly gave his own nickname to our daughter which, we are not fans of giving nick names until you know someone… especially with our children. Every time we suggested a frame, it was met with a gruff or condescending comment from Robert. We completely understand they are the «experts» when it comes to fitting, face shape, etc for children, however, we are the «experts» in the fact that we see our child every day and know her personality better than anyone, so we should be able to suggest frames without any criticism.
After finally finding frames that we liked and fit our daughter, Robert said they don’t take our insurance… which is one of the largest in the country. (VSP) So it was going to cost us almost a couple hundred dollars out of pocket. As soon as we mentioned that we need to think about it and possibly find a place that DOES take our insurance, his attitude got even worse. We then asked if we could write down the frame and model number so we could know what we liked on our daughter… he refused to give that information to us, stating he would have to charge us a «fitting fee» if we were to do that. We were completely shocked and offended by this and got out of there as soon as we could.
Really, you don’t want to give us a model number because you don’t take our insurance? Completely understand that you want the business, but c’mon, you wasted our time and then to tell us you don’t take one of the most common insurance providers? Then you won’t let us know what we liked on our daughters face because we might take it somewhere else that does take our insurance?
As this is our first child and we will be changing the way she looks with the addition of glasses, we were hoping for a little more sensitivity and understanding to the situation and we feel Robert didn’t provide that. His overall attitude, the way in which he spoke to our daughter and general way of doing business got to the point that even if they took our insurance, we didn’t feel like giving him our business at all.
All that to say, this was our individual experience with Robert and we can’t speak for the rest of the staff or locations. We found somewhere closer to our house, that takes our insurance and had a completely amazing experience, a total 180 from A Child’s View. This new place was more than willing to share information with us and didn’t care if we took it somewhere else. This is what the service industry is all about.

I really love everything about this place. Even though it was recommended by our ophthalmologist, we researched other options (i.e. Lenscrafter). We ultimately decided on ACV not only because of the options, but because of the experience and staff. Finding out that my daughter needed glasses at 12 months was scary in itself, it helped that getting glasses was not. The hours of operations are great, and most often than not I am rushing after work to get them adjusted/​fixed. Yet that has never been an issue with the staff. On our first visit we met Robert and Julie, and haven’t looked back ever since. Robert is great with children, and makes them feel comfortable to where they try on the glasses. Even better, he remembers my daughters name every time we visit. They even have toys, stickers and stamps while they wait and after the visit is over. It’s a clear win with toddlers. The the only downside for me is that they don’t take my insurance, but it’s truly been worth every penny.

I absolutely love everything about A Child’s View! Everyone here is a joy to work with and be around. If you need glasses for your child, you would be a fool not to visit this business.
When my husband and I learned that our 7 month old son was farsighted and needed glasses, we became focused on making sure his treatment was a positive experience. Our amazing Ophthalmologist recommended ACV specifically mentioning that they are the ultimate pros in fitting children for glasses. Our experiences have proven that time and time again.
This is a great location with convenient hours. I have shown up right before closing as well as when they are very busy and have never felt rushed in any way. They must carry every single available frame available for children in their store at all times. No joke, we had many options for a 7 month old, so imagine the selection for older children. With all of the options, they are absolute advocates for a perfect fit. Even if a frame is «cuter» than another, if another option is a better fit, they will educate you on which option is better with regard to your child’s experience. They encourage frequent readjustments and offer them for free. They know everything about every part and every time we leave, I know my son is more comfortable than when we went in. Every one of them remembers who we are and are so great with my son that he doesn’t even want to leave. He’s 2 now and gets excited to go there, recognizes it when we pull into the parking lot, leads the way to the door, and makes himself at home with friends.
So, really, thank you to everyone at A Child’s View for your inspirational professionalism and service. You made this completely new experience for this first-​time mom an absolute joy. We love our little dude in his glasses and we’re so thankful we can rely on you all to continue to ensure our boy is getting the best experience possible.

Great selection, good prices and most importantly, GREAT with the kids.

We have a son with Autism and has huge sensory issues. The staff is amazing, patience and loving. We had been going to lens crafters and come to find out the reason we couldn’t keep glasses on our son was because he wasn’t fitted right! We will ONLY shop here and recommend anyone else who needs glasses for their kids.

We are lucky that our optometrist recommended A Childs View. The professionalism displayed here exceeds that of the most recent place I, myself, purchased my own frames and lenses. Robert was friendly and helpful, and patiently worked to find the «right» frames, for fit and style. The lenses were ready in only a few days, and we left the shop as happy campers with princess stickers and a stamp on the hand.
The atmosphere is calm and kid friendly, with toys to distract siblings.

We have been coming here since the old location. Over the past few years the staff is always so accommodating, the selection is huge, and the service is always spot on perfect! Thanks doing such a great job with Brooklyn and her eyeglass needs!

The staff is amazing and very friendly! We’ve been coming here since my 4 year old son was 18 months old. We have purchased two pairs of glasses from here and a huge benefit are the free adjustments.

So friendly and helpful! This is the ONLY place I will ever go to get my kids glasses!!!
My 2 year old needed glasses and I happen upon A Child’s View after several unsuccessful trips to other places where he wouldn’t even let us put frames on for a few seconds. I was so discouraged but when we got to A Child’s View they knew how to work with him and it was such a painless experience. They were incredibly patient with him and also took the time to teach me how to get my son to wear the glasses once we got home. They had tons of tips and it has shocked me that the tips totally worked. He’s had them for 3 days and he is wearing them without a problem. Seriously amazing!

We first learned about this office by recommendation of our pediatric eye doctor as a good place to find glasses for our two year old. Since then we’ve imultiple visits and the staff has always been courteous and professional. Their eyeglass policy is designed to offer discounts for replacement lenses or repairs that often arise when a young child first reacts to using frames.
I would definitely recommend this store over a large franchise like Costco or LensCrafters. We got frames for my older daughter at Costco and the glasses were slipping off her face days after their adjustment service. Going to staff who only treat and support children has given us high quality service and personal rapport for my toddler. Also, The store has a small play area with toys and a rocking horse so my kid cooperates whenever I tell her we’re going back to the eyeglass store.

The ONLY place to take your kids for glasses. We cannot recommend them any more highly — Fantastic and caring staff. Always patient, kind, and happy to help!

Definitely the best place for children’s glasses! I have used A Child’s View for many, many years! They are great with the kids and have a wonderful selection of glasses!

I originally started going to A Child’s View in Brea, but ended up moving to Carlsbad and didn’t know what to do. Guess what, just go to A Child’s View in Laguna Hills. Like the other reviewer said, all of the people that work there are great, but Robert is exceptional and so is the Brea staff. I have a son with special needs and go to the «super» specialists at CHLA, CHOC, and Rady Children’s. ALL OF THE DOCTORS recommend A Child’s View. The physician’s don’t hesitate to recommend them, at any of the locations. I just went to see my son’s neuro-​opthalmalogist and every time he says, please make sure you get your glasses from A Child’s View. I said, I have been for many years now. He said, good. They know what they are doing and referred to Robert by name! Which if you know specialists, surgeons that’s a rarity. Thanks A Child’s View. Keep up the great work and the great standards!

Hands down best place to buy glasses for children. The staff is great and if your lucky enough to get Robert your child’s adjustment will be quick and fun!
Gina and Gracie

Best place in all of orange county for children’s glasses, hands down. Thanks to the amazing people that work there, Robert and Julie thanks a million!