Momentum CRM

I just returned from Momentum CRM Sales Care training. Mr. Fareed their Director was my Invaluable instructor! His hands on coaching, knowledge, personal sales experience surpassed my expectations! I’m new to the automobile industry. The tools I learned are crucial to my success as a BDC Manager! I recommend this course to any automobile dealership that wants to improve all their customer relationships. I believe that this invaluable course is a necessity for any dealership that needs to increase revenue and sharpen all customer relationships! Bottom line, I can’t thank Mr. Fareed enough!

What a great training class! I took the sales care class with Mr. Fareed. Our dealership, Quaid Harley-​Davidson, sent me to learn how to be effective and productive in my department, the Business Development Center. I walked in on a Monday not feeling confident in my phone skills and a little nervous about doing it. After a week of fun, interactive training on a level that benefited every single person in the room, I walked out on a Friday with the knowledge, skills and confidence to bring a whole new level of success to our dealership. I genuinely believe that every dealership, auto or bike, can benefit from what Momentum CRM has to offer.

YOU do not know customer service until you meet Mr. Fareed. Mr. Fareed strive to make you better, and he does it at the pace you are comfortable with. I came into this classroom expecting it to be a straight forward training; however, Mr. Fareed went above and beyond to get deeper into customer service. Momentum CRM as a company has it figured out with their training program, and with Mr. Fareed there training your representatives, your customer service department will excel in no time. I will be looking forward to the advance course. Thanks Mr. Fareed for teaching me everything I need to know about customer service and more!

Momentum CRM is a software company that offers excellent sales,(lead conversion), service, and Internet training. I have referred several auto dealership representatives to their Laguna Hills training facility located in Orange County CA. Everyone has been pleased with their training as well as receiving results in their dealerships.

Having prior experience with a dealership I thought that I was doing my job to the fullest extent. Taking this training with Mr. Fareed helped me realize that I wasn’t performing my best and that there was a lot of room for improvement. I will go back to work with great confidence! This class was worth my time and effort for these past days. I recommend this class for all dealerships that need to improve their BDC!

Working in at a car dealership prior to taking this training course I thought I was really good at what I do! But after take this class with Mr. Fareed I learned so much and to be come better and to do better really made an impact in my work ethics. He’s a really good teacher and he’s super funny and makes it really fun to learn! Best experience and would recommend for him to train you!