GF Property Group

My experience with the GF Property Group from start to finish was incredibly unpleasant. Each member of the family involved with the business was rude and unprofessional at one point or another. I absolutely advise against entering into any lease agreement with this company. They manage a number of homes around the immediate USC area, and while I can’t speak for the other properties, the rent and security deposit my roommates and I were charged for our home was insane.
Upon entering the lease agreement with this company, everything seemed on the up and up. In the lease, we were promised a specific move-​in date and promised a house that would be given to us in good condition. However, as the move-​in date drew closer, it seemed that the GF Property Group did not intend to make good on the lease. A mere 2 weeks before the move-​in date, the company asked us to postpose the move-​in date to later in the month because they did not plan their time accordingly to make the necessary renovations, updates, and cleanings. My roommates and I found this request to be ill-​timed, considering that many of us were not local and could not change plane tickets or other plans to accommodate the landlord’s frankly outlandish request.
Therefore, when we did move in on the date specified on the lease, the house was in absolute disarray. The furniture was falling apart, there was a broken door, window, a leaky dishwasher, and various other issues. While the company claimed to have had a professional cleaner come in, we found the house to be covered in dust, with dirty floors – the house was definitely not in move-​in condition. When we voiced these concerns to the landlord, we received a snide response that we should have moved in later if we wanted the house in better shape (despite the fact that all parties had agreed to a specific move-​in date that they simply were not ready for). During move-​in day, one of the landlords proceeded to mock us, saying how she was able to complete some repairs before our arrival and actually said the words «neener neener neener» to us, like a petulant 5-​year-​old.
The repairs we requested were not completed in a timely fashion. This theme would persist throughout the year. When repairs were requested and time windows were set for them to come out and fix things, they more often than not would come days after that time and wonder why no one was home to let them in. At one point when the landlord arrived out of the pre-​set window, one of the tenants was asleep when he came over. Confused, she answered the door (not expecting to have someone over at the house). The landlord proceeded to mock her when she asked what he was doing there, saying «What? What?» in a very snide and disrespectful tone.
At one point, a drawer in the kitchen had broken and it took over 3 weeks for them to repair it. When the landlord finally did come to repair it, he did not realize some of the tenants were home, and said incredibly rude and unprofessional things about us to his team.
This rudeness can across from all members of the family. In addition to the «neener neener neener» and the gossiping about the tenants in the home, the email correspondence was also highly unprofessional. During some emails exchanged, the landlady was sharing financial/​rent about a tenant and copying all of the other tenants. At that point, the missing rent would not have affected the other tenants (everyone on the lease is jointly liable), and when asked to keep the other tenants out of it until it was going to directly affect us (because it was unprofessional), they shot back that this way the way they conducted business and that they were always professional. Ha! Additionally, the emails were usually replete with grammatical and spelling errors; some emails were completely unreadable.
Recently, one of the landlords was speaking to a parent of one of the tenants and making up lies about how another roommate had cursed him out earlier in the year. This was completely false. The tenant had simply written an email asking for a hint of professionalism and confidentiality. Additionally, the landlord let it slip that the reason that they were very untimely with the repairs was because they didn’t like the tenants. This is exactly why the email was sent – no professionalism, no decorum, no respect.
The only shred of hope came when I got my security deposit back and I actually got more than I was expecting. This was about the only good thing that came from this whole experience.
Please heed my advice: avoid GF Property Group like the plague! The whole year at the house was an absolute nightmare and if I knew then what I know now, I would have never signed the lease – I would run for the hills! Although the homes they manage may look like beautiful, Victorian delights on the outside, on the inside, they are over-​priced dirt holes.