Windridge Apartments

My advice to everyone is to really think things through before moving into Windridge.
1. My biggest issue the drug dealing on the premises and management always turning a blind eye. I have never seen anything like this in my life. It’s the Wild West on crack… SMH
2. Safety — This place is not safe for kids with the drug culture, unsafe playgrounds due to tripping hazards, Unsafe roadways due to high speed driving. There have been vehicle vs pedestrian accidents and a car that has driven through a building and still management turns a blind eye.
3. Maintenance and upkeep of the apartments and grounds is sub par and does not reflect the amount of money we pay for rent. Really check out your apartment on your initial walk through and look for structural cracks and termite rotted wood.
I could go on and on but these are the most pressing issues. Until there a complete management change, overhaul, and overall culture change my recommendations is to stay away and go somewhere your money is appreciated and not expected…

Dont be fooled by the new photos that the company has put up. Walk the grounds before renting here.
The main problem at Windridge is Management and their staff do not take pride in their jobs. Instead of cleaning it up and fixing our apartments, they have posted old photos that do not reflect the current conditions of the grounds and their apartments.
The police are ALWAYS here! Once you move in you are on your own to deal with horrible neighbors.
Most apartments here comes with pets such as, RATS, COCKROACHES, DRAIN BUGS, AND TERMITES.
Many apartments have a lovely sewage aroma along with mold. There is a lot if suspicious activities coming from many of the apartments and suspicious late night activities around the grounds. Management selectively enforces the community policies and lease.
High rent increase is a guarantee. Parking is a nightmare due to people with expired DMV tags and broken down vehicles being allowed to park over night on the property.
I expected so much better from a Fortune 500 company.
It is obvious that the management & Leasing team here have little to no supervision from their superiors.
Our bathtub was resurfaced twice by an outside contractor that Windridge management hired and twice it was done incorrectly. We were told by the maintenance manager that they were going to hire a new company and take care of the repairs, that was well over a year and a half ago and we are still waiting.
This complex could be nice if they cared about their renters.

Worst complex thank god we are out of there other then the maintance crew that was awesome the office people have no clue what they are doing and no wonder they have a huge turnover rate in the office. Word of advice you do decide to move in here get everything in writing and make sure you pay what you owe and get that in writing because they will try to Nickle and dime you for everything

Do yourself a favor and stay FAR away from this place!!! The management is absolutely terrible. If you go into the leasing office to ask a question they answer you like you’re an idiot and you never really get an appropriate response. The ladies in there are useless. If you have a service request you’re better off submitting it online because it never goes through if you tell the office. The only good thing about the apartment is that the service guys are really attentive and nice. The bad part is you always have to call them because the place is falling apart. There are definitely some weirdos living in the complex, which goes to show they just let anyone in. It is supposably a «gated community» although the gate is ALWAYS broken. When the gate does work, people simply follow you in. Parking is the WORST!!! Come home after a long day at work and you have to park in the neighborhood because every spot is full. I can go on and on about this place but all you need to know is that it sucks.

I don’t even know where to start. There are so many things wrong with this apartment complex. It is a HARBOR FOR CRIME and I have personally witnessed drug deals from balcony. The police come here nearly every single day and that tells you a lot about how sh*t of a complex/​area this is. There is an apartment that is lived in by 9+ people and they own a dog that never shuts up, however I’ve heard that the dog is gone and now they own a cat. There are little Mexican children that harass the stray cats, scream very loudly while they play and leave toys scattered on the ground. No parental supervision.
This place is INFESTED with fleas. I’ve spent hundreds upon hundreds of dollars on flea medication but my dogs continue to get eaten up by fleas because the place is full of them. Many nights I have heard beer bottles being thrown near the front gate and there is a family that allows their children to play with BB guns. These children even threaten to shoot you with the BB gun!
The pools are filthy and I often see Mexican gang members walking around the complex as one of them lives in an apartment here with his mother. Air conditioner breaks at least once every summer and maintenance sometimes doesn’t come until a number of days. There aren’t enough parking spaces to accommodate the number of people that live in this complex.
If you’re a criminal then you’ll probably be very happy at this complex. But for the rest of us — Do NOT live here. There is an outrageous amount of crime and the office could care less about their residents. It isn’t safe here!

I have lived here for a few months now and I am really tired of how many notices we get saying they will be performing maintenance and will be entering out house while we are gone. I have never lived in a complex where the management has had to contact us so many times. I would really like to live in peace and I would have hoped these fixes would have been made while the place was vacant. Lastly, when we moved in, the carpet had not been replaced and it was filthy and stained in almost every area.

Everything you read is true. I lived here for a year and a half and it’s the worse neighborhood we’ve ever lived in. I don’t feel safe at all. There’s no privacy at all, you hear every single thing your neighbors do and of course they can hear you too. And I feel bad because I’ve a teething baby who cries almost every night.
Everything is so cheap that you always have to call maintenance, they do a great job but come on! You don’t want to have them every week in your apartment!
If you park your car outside they will tow it!!!
Dog poop everywhere and dogs here are unleashed!
Police is here all the time.
The playground is not safe and is very dirty. The pool is even nastier. I’m not even gonna talk about the hot tub and how people smoke there and leave their cigarettes buds right there.
The windows don’t close all the way so get ready for draft and high electricity bills.
People smoking weed everywhere! Once my neighbors had a party and my apartment was smelling weed!!! I talked about the draft earlier.
I can keep going on and on… Just do yourself a favor. Don’t waste your money here, you’ll regret paying $ 2000 for such an unsafe, trashy neighbors.

Where do I even begin.
Let me start off by saying, I’ve lived in rough areas. And being new to Orange County back in 2010, everything here is cookie cutter … Living down the street from the ritz Carlton, I expected a helllllllllll of a lot more from this hellhole.
I’ve lived here since May 2011, and since than, I have witnessed
2 suicides,
1 man hung himself in his closet near the upper pool (east) and another blew himself up with drugs (25 002 –K) May-​June of 2011,2012? And the other in (hung) 2012 – 13? Of august 2^nd.
Nothing like coming home and watching body bags being shuffled out of your neighbors door. no thanks.
1 shooting (by the way, we’re near an elementary school they put on lockdown.) February of 2014
1 attempted kidnapping march of 2014
3 hit n run incidents in our parking lot,
Drunk drivers are everywhere here, and since the Parking lots here at Windridge are terrible, because the apartment complex cannot accommodate or keep track of who is living in the apartments (like 2 –3 families living below me, illegals, etc) the street parking is even worse. And since we are forced to park, I got the best birthday gift a girl could ask for… A totaled vehicle. Including 12 others, after a drunk who lived in the complex hit my truck and 12 others. (Nov 30^th, 2011)
Because of the parking nightmare, back in 2014 I had parked my truck in the complex, and when I awoke the next morning my car was gone. It had been towed. The office was not open, so I had to go to to”mo’ in laguna beac. $ 210 later, my pass had fallen on the floor by accident. But regardless the office has my registration on my lease. They said they checked the floorboards. But with tinted windows from a skin prescription… no. There’s no way. They had no pictures to prove it.
The office never sends me resources to contact higher ups, nor do they take responsibility for being thieves, invaders of privacy, and more. Corporate numbers they give you, lead no where, or are fake.
They gym is unregulated, so children will be swinging in the equipment that is in poor condition.
The pools are a joke. For some Reason, the management allows tenants to run a muck at the pool with unsupervised kids, screaming, yelling, putting soap in the jacuzzi, etc.
For some reason, I’ll get a notice for a trash bag being on my doorstep, but the people below me with kids toys piled to the ceiling will not. whatttttt the hell.
There are 2 maybe 3 families living in a 2 bedroom apartment, and these people are awful. they have a dog (every other week) that will NOT shut up. The office, will NOT do anything to get rid of the dog. I’ve contacted the authorities, animal control, and more, and had no luck. But the office believes that the dog, believe it or not, is an easier task to get rid of than the people, when they’ve done nothing about the dog. how the hell am I suppose to believe that bologna?
The office likes to give 24 hour last minute notices ALL the time. Like, it’s a Thursday afternoon, I get no email notification, but a flyer that says tomorrow morning at 8 were changing out your water heater.
Um no.
Or this particular time, I never received a flyer or email.
Why would this bothervme? Because I don’t know who these people are in my house. I would like to be home so they are doing there job, and not breaking, stealing, etc any of my items. No one from the complex is watching them. My neighbor watched them enter my house and change the water heaters.
My problem?, it took over 2 hours… suspicious
And they decided to pile ALL of my stuff from my laundry room scattered in my living room, and proceeded to leave it there and left a broken vase that was a $ 400 heirloom.
They hire the worst maintenance guys. They had done a remodel back in 2013, and decided to pain around a curtain I had up. seriously?! How lazy can you be? Take it down, or ask me before you get started.
Also, if you want things done, calling or submitting a request (which must be done in 48 hours) is also bogus, I’ve asked them to fix a closet lightbulb for more than 2 months,… Guess what? It’s still out.
Also, note that the grass is infested with all sorts of bugs, or dog poop since the tenants are unregulated by the office, since poop is everywhere.
But also note that there are a ton of brown and black widow spiders on the patios and garages. I’ve killed 3 and there are still 2 that go in and out of my garage. My neighbor caught one on her patio. They also have horrible termites, and I am afraid to lean against the railing that’s made of wood, because it’ll give way. We’ve complained to have our patios tinted, and guess what… NOTHiNG happens.
Amazing that I can never get answers or anything fixed ASAP, but they’ll be knocking on your door if your a day late.
I am not a perfect tenant, but I am not rude, ignorant, selfish, or malicious.
I want nothing more to live in a community that’s equal.
Run. Save yourself. Don’t live here

I lived at Windridge for 4 year! Yes, 4 years. It was a comfortable place to live and I had no reason to pack up and leave until my family just out grew the space. We just couldn’t handle living in an apartment with our growing and very active kids.
THE GOOD
Maintenance: The maintenance team is one of the best things about living at Windridge. When you live somewhere for 4 years, something is bound to break. Actually, we made quite a few maintenance requests that were taken care of within 48 hour. Closer to 24 hours for most issues. The maintenance team were always friendly and respectful of our place. Well, except for one occasion when they replaced a water heater and completely made a mess on our carpet. I think they hired a subcontractor for that one.
Price: When we moved in Windridge was the best deal in the area. There apartment size is bigger compared to the rentals in the area and the apartments have a big main patio space. They price went up by approximately $ 100 per month each year which was a bummer but I believe that they were still quite comparable to other complexes in the area. It think they still remained a bit lower than other rentals.
The Apartment Features: Windridge Apartments come with full size Washer and Dryer at no extra cost. The masters bedroom have a rather big bath tub. Windridge uses paint that is very easy to clean. We have a toddler in the house that like to live her prints everywhere. We find that her prints are easy to clean both on the wall and on the bath tub.
Location: The location of this apartment is very good. There are 3 parks within walking distance, it is beach close and close to shopping center. It is also walking distance from the elementary school. It is not what I consider highway close but you can decide that for yourself.
The Neighbors: When I walk into my house I don’t always have to be confronted with neighbors. Our front door is not directly next to out neighbors and I like that. I have seen many neighbors come and go but most of them have been quite decent and I have not had any issues with any of them.
THE BAD
PARKING!!! I don’t understand why they have numbered parking slots without assigning parking. A lot of times I cannot find parking when I get home at 7:30pm! That is ridiculous. However, you get one assigned garage and street parking is always available even if you have to walk a bit.
Dog Poop: I am not sure how in the world windridge can address this issue but I don’t understand why people just can’t pick up after their dogs. They have lots of dog poop disposal units but some people just don’t feel the need to use them.
Last Minute water shut off with less than 2 day notice is also something I have seen as of late.
All in all, I enjoyed Windridge. It was a good experience and was a good home situation for us.
Note: I will be moving out of Windridge in a few weeks and will update my review based on the ease of move out. I will let everyone know what happens as far as normal wear and tear, security deposit, move out fees and procedures.

They are not respect us because they call us left msg but nothing else reason just number phone call back that it. We tried call but the hang up phone and tried call but leave message I try call in person and never call back. How rude? Please don’t move there the area are not nice and other dirty many reason and not safe for kids. they not respect disability it really upset us. Awful.

HORRIBLE place to live. I don’t even know where to begin. The staff are all very rude, especially Steve Keller. If you for some reason need an extra week to pay rent him and his associates will constantly threaten to evict you and say that they are «in contact with their lawyers» everyday until you pay them, even if you gave them an exact date you were going to pay. They don’t care about their residents at all. You can’t have the pleasure of making your porch nice. I had a tiny coffee table and some nice chairs on the porch and they threatened to evict me if I didn’t remove everything I had on the porch. You practically can’t have anything on your porch. The maintenance people take over a week to respond to a call if you have some issues with appliances, etc. They will tow vehicles without warning. Recently, they towed my car and other resident vehicles who forgot to put their passes up, without a warning. The parking here is ridiculous. Don’t expect to ever find a spot and if you do, they will find a reason to tow it. A few months ago, a meth lab was busted inside the complex. A gun shot went off a few weeks ago. To say at the least this complex is unsafe. Law enforcement is constantly there because they get so many calls. They also have no regulation on noise complaints. Neighbors are constantly loud and partying and they do nothing about it. You can’t get a good night sleep. Just don’t live here. Literally live anywhere else but here. I will not be renewing my lease next month that’s for sure.

Wind Ridge was a good place to call home for the last year. I really enjoyed everyone on staff especially April!!! Although Betsy was nice and one of the leasing agents that originally assisted me with the rental process– I thoroughly enjoyed April’s help each time I came in. April was alwsys friendly and upbeat. She was good at making me and my son feel important. Also, Brendon the maintenance Manager by far the best on the maintenance team! Any issue I had, it was addressed immediately. Brendon always went above and beyond when assisting my rental needs. Fred is also a great person on the maintenance team– he was very thorough, hard working, and patient. I had the opportunity to have his assistance and glad because he is a great person. I enjoyed the rental managers Armando and Steve– they were always friendly and nice as well. Always a pleasure to see them all!
As far as the property, I like the amount of space you get for the price, as well as the amount of parking spaces available. Until I moved to California I didn’t realize how important parking is– and it’s huge! This complex certainly offers the best of both worlds parking and a great floor plan. It’s a nice and quiet neighborhood pretty close to the beach. I really liked living in the unit! If it wasn’t for the raise in price I would still be there! Great complex, great people on staff. I hope you will enjoy your stay as much as I did.

A gun fight? Really, if this doesn’t scream problems at this community I don’t know what else will do. Been living in here for almost 6 years, since 6 to 10 months it has turn for the really worst and it culminated today with a gun fight in the complex. Parking problems among several other issues and definitely no effective management are ruining what otherwise was a very positive experience for the last 5 years.

I Had to sign up with Unilocal to write this review.
The Negative Reviews Are True. Except the Maintenance Crew has always been great. I have lived here for the last 15 months, rent was raised $ 128 per month. I have 2 young kids. The office is nice, they just don’t in force the rules. And every body parks in the red zones.
I have had my car it with a football b/​c kids treat the parking lot like a play ground. Kids have the run of the complex you have to be very careful when driving Again no in forcemeant of basic rules, Worse it’s a Sign of what kind of Residents live here. Spanish is THE language spoken here.
Yes Police are here about once a month, Today Feb 5^th awoke to 4 POLICE CARS out side my kids window.
I will be moving..

You pay 2,000 something for rent & you can’t even park your car inside of the complex or it will get towed. Absolutely ridiculous.

I wish i could give zero stars, but alas!
I’ve lived here for almost 18 months.
Like the previous poster said, I’m embarrassed to ever invite people over here. It’s ghetto, dirty, mexican music blasting out of many windows and cars driving by — a real treat.
The apartment layout is the only positive thing about this complex.
Gates don’t work — or better yet — they’ll have the EXIT gate closed, but the ENTRANCE — wide open. When my husband mentioned it to the person at their leasing office, she failed to see the irony in that and was not amused.
Garages are used for storage and apartments are definitely exceeding maximum occupancy in more than one unit.
Dog poop– everywhere.
The windows in the entire living/​dining room area do not close all the way, letting air get in and out, which leads to AC or heater running more than necessary.
The level of noise from neighbors is ridiculous. There are a LOT of kids at this complex, but none of them seem to be supervised. They’ll run wild yelling for hours on end. Or kick a soccer ball against a building wall — yeah, that’s real nice, especially when you have a young baby trying to sleep. Unfortunately, like I said, there aren’t any parents in sight, so it’s difficult to address this problem.
I’m pretty sure one of our neighbors sells weed and/​or other drugs for a living. Very shady character who never seems to go to work, with a slew of shady visitors coming a going every day.
Dogs are not leashed, and I don’t think there are any breed restrictions at the complex either, because we have a few pitbulls, a rottweiler, a doberman — all of whom are allowed to run around the courtyard without a leash. I’ve been «jumped» by one of the said pitbulls more than once while passing them with a baby stroller.
Everyone skateboards and rides scooters around the sidewalks even though there are signs saying that it’s prohibited. The management does nothing to stop them. Teenagers actually come and ride right behind the office building, on the tennis court.
One weekend there was a big pile of shit lying right on the cement floor, in front of the pool gate — right as you walk in. It stayed there for over 24 hours. I had a picture of it on my phone, but ended up deleting it after a while because it brought on the gag reflex every time i looked at it.
Smoking is NOT prohibited at this complex, so if you have a problem with it — tough luck. There is a guy that used to come in to the pool every single day, he would ride his wheel chair there, then get in the jaccuzzi and chain smoke for like an hour. I couldn’t use the jaccuzzi because of him with my baby, and after I saw him launching a big fat loogie in the water — I would never go back in there. I spoke to the office lady about him, saying he’s keeping me and my child, and is forcing his smoke on other tenants, plus he always left a trail of cigarette butts all over that area, but to no avail. The chick shrugged her shoulders and told me that smoking is not prohibited here.
They don’t fail to raise the rent, but fail to keep the complex decent. I can’t wait to move out in a couple of months.
This place sucks. Consider yourself warned.
Edited to add: I noticed, unfortunately, AFTER signing our «6 month» lease renewal, that the actual end date on the lease i 6.5 months later than beginning. After questioning why, I was told that the leasing office monitors the number of leases expiring any given week/​month and can change the end date in order to avoid having too many leases expiring at the same time. Ummm… I’m not sure if it’s legal to manipulate it like that. To me, if the lease term says «6 months» it should be THAT. And not 6 months and 2 weeks, like it is in our case. I was hoping to celebrate my daughter’s birthday at our new home, but now i’ll have to be stuck here 2 extra weeks.

If I could leave zero stars I would. Save yourself the stress and do not under any circumstance rent here. In the first month that we lived here we spent hundreds of dollars on getting rid of cockroaches that the office told us came from the wood chips they use on the property. Then on month five we had a leak, better yet a flood, from the upstairs apartment into ours that the complex thought was okay to let sit for a few days, so we got mold. They then had to tear out the walls and dry wall and put a loud fan in our house for weeks. We obviously had to pay the electricity to run this fan and pay for the lack of sleep we were running on while at work. Then to top that off our car, with our parking permit visibly displayed in the window, got towed and we had to pay $ 235 to get it out of the tow yard the next day. Even though we had a Parking permit they still wouldn’t give us our money back or credit it to our account. The tow company told us that the apartment gets a kick back from every car they tow, so I can guarantee your car will get towed if you live here. Most of our neighbors have experienced the same problem.
My problem with the complex isn’t that it is dirty and full of loud children that keep us up all night, which they do, my problem is that when you go to the office with a legitimate problem they NEVER help and refuse to take any form of responsibility and it’s beyond annoying. These apartments are over priced, really ugly, and the worst place I have ever lived. Trust me we are leaving as soon as our lease is up and won’t ever look back. Save yourself. Stay away!!!

***PLEASE READ THIS WHOLE REVIEW BEFORE MOVING TO HELL***
So i was a resident here for two LONG years, the first year the property was great. They took care of parking issues, maintenance was spot on, the residents were nice, it honestly seemed like a great place to live. UNTIL the property manager changed, she was terrible, she ran this place into the ground. Here is a list of reason why this place is terrible…
1. WHEN YOU MOVE OUT THEY WILL CHARGE YOU CLOSE TO $ 1,000 DOLLARS, REGARDLESS OF THE CONDITION OF THE APARTMENT.
–resurfacing bathtub/​shower, NEW carpet, NEW paint, New wood floors etc.
2. THE PARKING IS GOD AWFUL (they DONT tow so good luck finding parking)
3. The POOL is filled with to the brim with Mexican Children from 9am-​8pm daily
4. HORDES of Children play on the side walk daily, PEACE & QUITE DOES NOT EXIST HERE!!!
5. The office staff here is clueless (besides Ashley who is awesome!)
6. THE POLICE ARE HERE DAILY, DRUG ARRESTS, SHOOTINGS, DISTURBANCES, GRAFFITI, BREAK-​INS and more, its like living in LA
7. The gardeners seem to be here daily, doing nothing besides making a TON OF NOISE and murdering the trees!
8. POOP POOP POOP is everywhere, NO one picks up after their dogs…
9. DOGS run free at Windridge, NO leashes required here, welcome to MEXICO!
10. Gates, the GATES are always broken so let the looting begin.
I honestly just gave you TEN reasons why NOT to move here. I recently moved into a new apartment community and it is such a freeing feeling living this awful place.

If I could give this place less stars, I would.
Let me start out by saying, my husband and I were very excited when we moved here. Sure, that apartment complex wasn’t that clean. But the location seemed like it was in a good spot, so we took a chance. We even asked Betsy, the lady in the leasing office, how she felt about the reviews on Unilocal being less than favorable. In her exact words ‘We’ve realized Unilocal is based on negativity. Anytime someone writes a good review about us, it ends up getting deleted’. Fair enough. We took a chance.
HUGE mistake.
First, we needed to have Betsy adjust our lease twice because she didn’t put our dogs on the lease. She also put the wrong apartment number on our lease as well. I guess they don’t proofread here. This was the first of two incidents where they didn’t double check things.
Second, the noise. Honestly, I lived in next to an apartment that had a family of 6. In a 2 bedroom. They let their kids run wild at all hours of the day and night. They allowed their son, no more than a 4 or 5 year old, walk around the courtyard until 11 p.m. at night. Our neighbors were very disrespectful. We only had a handful of considerate ones. This is not the managements fault, but it wasn’t pleasant.
The inside of the apartments are nice. However the walls are very thin. I could hear every time my neighbor showered, every step they took above us, etc. The grounds are also not very kept. For the high rent you end up paying, it is DEFINITELY not worth it.
We decided to transfer to another Equity property about a month ago. BEST DECISION. Even though now, there are problems with our move out forms. Because we transferred our lease to another Equity owned property, we were explained we would not be billed any other rent from our place at Windridge. However, once I was sent our move out form, it showed a charge of $ 1566 accelerated rent that said we would be charged every month from now until March of 2015. NO. That’s wrong. When I called the office there was no answer so I left my name and number. I called again 2 days later, April answered and said ‘Oh yeah, you left a message for us to call you huh?’ So why wasn’t I called?
It took 3 phone calls to ask Brice if this was being fixed. Finally I called on July 3^rd and asked him what was happening. He kept me on hold for 5 minutes and then said ‘Yeah we fixed it.’ I asked why I wasn’t called or notified in some way instead of me having to call several times. He just said ‘Yeah…I had no idea it was fixed and I hadn’t looked into it again yet.’ Seriously. Great customer service. Not. His job is «Customer Support Assistant» according to Equity’s website. HAAAAAA. Okay.
We are also being charged for paint… when we didn’t paint anything. We didn’t even hang pictures in our apartment. Again when I asked Brice about this he told me that it took a gallon of paint and 2 hours of labor to fix whatever this mystery cause was. And that it was a minimal charge. I’m frugal I guess, because $ 50 to me is not minimal. Especially when no one has given me a straight answer on what was being painted.
All in all, just do yourself a favor and stay far away. Equity isn’t the problem, we now live at another property owned by them and love it. We are so much happier. Windridge is a place of poor customer service and if you want to find nicer apartments in the OC, look elsewhere.

At first I felt comfortable in this complex since it’s reasonably sized and comes with garage, but, after the recent criminal scenarios in this complex with an entire police department locking the place down, I no longer feel this is a safe complex. I’m very disappointed because living expenses are still high around here and one of the positives was the peaceful and beautiful surroundings for my children. However, since management does not seem to screen their tenants that carefully and it’s become very rowdy I feel I will be looking elsewhere the minute I get the chance.
It’s also truly embarrassing to say I live at the Windridge apartments now where all the criminal activity on the street happens.